In today’s complex and fast-paced healthcare landscape, advanced technologies, like those from eClinicalWorks, mark a crucial shift toward more efficient operations and better patient care.
Adopting AI innovations is critical for health leaders to stay ahead, as tools are increasingly accessible, advanced, and advantageous. Research underscores the direct link between digital health solutions and improved healthcare delivery. A recent survey conducted by eClinicalWorks revealed that over 90% of respondents using artificial intelligence (AI) in daily operations reported increased efficiency. AI-powered solutions have become indispensable partners, streamlining operational workflows and allowing health leaders to prioritize patient needs.
1. Cloud-Based AI-Powered Electronic Health Records (EHR)
The shift from on-premise to cloud-based EHR systems has been subtle yet transformative. Cloud-based EHRs securely store vast amounts of patient data and facilitate seamless sharing across healthcare settings, enhancing care coordination, reducing the risk of errors, and offering providers unparalleled flexibility and accessibility to up-to-date patient information. Integrating AI in electronic health records delivers significant benefits often without increasing cost, as demonstrated by eClinicalWorks partners reporting the real-world impact of our Cloud EHR in improving day-to-day workflows, and ultimately, patient outcomes.
2. Patient-Centric Solutions
Today’s patients expect convenience—and patient engagement tools are here to deliver. Digital platforms enable patients to schedule appointments, view test and lab results, and message providers from their phones.
With direct patient access and communication, patients are more involved in their care, which allows staff to spend less time on manual scheduling and follow-ups. We have seen the benefits first-hand: Dr. Adi Smolinsky, an obstetrics and gynecology provider at Seashore MD, added the healow Open Access link to her social media and witnessed 90% of patients self-schedule appointments online within the first month.
3. EHR-Agnostic AI Solutions
AI tools save time and reduce burnout by automating and streamlining routine tasks. In a recent eClinicalWorks survey, 60% of respondents confirmed they plan to implement healow Genie, an EHR-agnostic, AI-powered contact center solution that automates patient scheduling. Medical scribe AI solutions like Sunoh.ai are especially valuable because they integrate seamlessly with any EHR system, saving significant time on clinical documentation. At Rocky Mountain Women’s Clinic, Sunoh.ai saves at least two hours a day on clinical documentation, showcasing its value as a cost-effective solution that provides flexibility, adaptability, and scalability.
4. Telehealth
In the wake of the COVID-19 pandemic, telehealth became essential to modern healthcare. Telehealth broadens access to care through remote consultations, reaching patients in rural or underserved areas who may otherwise not have access. Not only does telehealth expand patient access, but it also allows providers to reach a larger patient population.
MedPeds, an internal medicine and pediatrics specialty practice, has successfully leveraged healow TeleVisits, a HIPAA-compliant telehealth solution that works with any EHR and provides a seamless patient experience. Most of its providers simultaneously enhance documentation quality by using Sunoh.ai during TeleVisit appointments.
5. Interoperability Solutions
Data fragmentation is a major barrier to effective care, but clinical data-sharing tools like PRISMA are changing that by improving interoperability through instant access to a patient’s complete medical history across systems. The eClinicalWorks AI assistant for PRISMA offers swift access to concise highlights of a patient’s entire medical history, reducing time previously spent viewing records, along with hospital discharge summaries, and creating more time for patient care. Dr. Davey M. Perrin from Blue Bonnet Family Medicine Health and Wellness Clinic reports saving an average of three minutes per encounter, resulting in a 10% increase in daily patient visits. By improving data sharing and implementing AI tools, healthcare organizations can enhance care coordination and better support clinical decision-making.
eClinicalWorks Innovation Leading the Way for Better Healthcare Delivery
The future of healthcare is digital—and it’s already thriving. Cloud-based EHRs, AI assistants, patient portals, telehealth, and data-sharing platforms are helping healthcare leaders work smarter and care better. Those who adopt these innovations will be at the forefront of delivering excellent patient care. By investing in these tools today, health leaders can boost efficiency, improve outcomes, and confidently meet the challenges that arise from complex healthcare environment.