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4 strategies to make telehealth work for elderly patients

By Harvard Business Review  
   November 25, 2020

The Covid-19 pandemic catapulted telehealth into the mainstream and it is likely to remain there even after the pandemic subsides. It’s proved highly effective for younger, digitally savvy patients. But older patients, and particularly the frail elderly, often struggle with the technology. How can primary care providers help these patients adopt telehealth? And when are face-to-face visits still the best option?

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