As overdose deaths nationwide reach all-time highs, the Biden administration has made increasing access to naloxone a key part of its overdose prevention strategy. But advopcates say the administration hasn't addresses the greatest barrier: naloxone's prescription-only status.
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GREENSBORO, N.C. — Louise Vincent figures her group, the North Carolina Survivors Union, saves at least 1,690 lives a year.
The 1,690 number refers to how many times participants in the Survivors Union reported using the medication between July 2020 and June 2021. But the true number of lives saved could be higher: The program distributed nearly 9,400 doses of naloxone during that time.
But Vincent and her peers say the administration has not addressed their greatest barrier to obtaining the lifesaving medication: naloxone’s prescription-only status.
“This designation is the root of all evil,” said Nabarun Dasgupta, a scientist at the University of North Carolina’s school of public health and co-founder of the Buyers Club, a collective of more than 100 harm-reduction programs in the U.S.
The Food and Drug Administration approved naloxone as a prescription drug to treat opioid overdose in 1971, when it was only an injectable drug. That remains the cheapest form and the one used most by harm-reduction groups, which have long relied on a deal with Pfizer to buy the medication for less than $5 a dose. However, newer, nasal spray versions of naloxone — including the brand-name drug Narcan, which has a discounted price of about $38 a dose — are available in many police stations, libraries and schools.
All 50 states allow individuals to buy naloxone at the pharmacy without a prescription. States don’t have the authority to designate it as an over-the-counter medication, but they’ve created workarounds — such as a state health official writing one prescription that can be used for every resident. But these workarounds don’t apply to organizations that purchase naloxone in bulk from drugmakers. When a hospital, harm-reduction group or any other organization orders naloxone from pharmaceutical companies, the companies are required to treat naloxone the way the federal government sees it: as a prescription medication, Dasgupta said. As a result, the companies impose a series of requirements on buyers.
For example, an organization that orders naloxone must have a doctor sign for the order, and that doctor must be someone who has not signed for another group. The organization must also have an address that is not a private home to receive shipments, a medical or pharmacy license and the ability to comply with regulations for storing and dispensing the drugs.
Hospitals and health departments can easily fulfill these requirements. But they can be onerous for smaller, grassroots groups, many of which are led by volunteers and operate out of makeshift home or car offices, said Eliza Wheeler and Maya Doe-Simkins, co-founders of the Buyers Club and co-authors of a paper with Dasgupta on this subject.
When these groups can’t order naloxone, the people they serve can die, Wheeler and Doe-Simkins said.
Those clients won’t necessarily turn to pharmacies. Indeed, as overdose deaths surged in 2020, pharmacy sales of naloxone decreased. The cost of the medication, requirements to show ID, a fear of discrimination from pharmacists and an inability to find a pharmacy that stocks naloxone are all barriers, said West Virginia University researcher Robin Pollini, who studies naloxone distribution.
So harm-reduction groups are calling on the FDA to allow naloxone to be sold over-the-counter so they can order it more easily and distribute it to the people at the greatest risk of overdosing.
The product has long been deemed safe and effective for community use, harm-reduction groups say, even by the FDA. Other advocates have suggested that the Department of Health and Human Services issue an order allowing manufacturers to sell naloxone to organizations buying in bulk without a prescriber’s signoff.
“Having more naloxone on the street can only do good. It can’t do harm,” said Thomas Stopka, an epidemiologist and substance use researcher at Tufts University School of Medicine. “We need to pull out all the stops and consider a bunch of different avenues to address this issue of supply.”
The concern was highlighted this year when a manufacturing problem depleted Pfizer’s stock of naloxone and the company couldn’t fill orders for harm-reduction groups. Hikma, another company that makes naloxone, offered to donate 50,000 injectable doses to the affected groups. But because of naloxone’s prescription status and Hikma’s associated paperwork requirements, only three harm-reduction programs qualified, Dasgupta said. (Pfizer said that the manufacturing issue has been resolved and that shipments resumed this fall.)
In Oklahoma, Stop Harm on Tulsa Streets (SHOTS) didn’t qualify for Hikma’s donation because the group didn’t have a doctor who could sign for its order, co-founder Hana Fields said. The doctor the group had previously worked with retired in January, and SHOTS had yet to find a replacement. Many doctors are worried about liability or simply don’t return her calls, she said. In the meantime, SHOTS relies on naloxone donations from other programs.
“The stakes are so high. My friends are dying,” said Fields, whose life has been saved by naloxone and who has been in recovery for seven years.
In a statement to KHN, the FDA laid responsibility on the companies making naloxone, saying it has encouraged pharmaceutical manufacturers to apply for over-the-counter designation for years, even doing the legwork to develop consumer-friendly labels that are typically the purview of companies.
“We continue to hope that one or more sponsors will submit an application, as this would be the most direct regulatory path for the FDA to be able to approve a non-prescription naloxone,” the agency said.
But when, or if, that’ll happen is unclear.
Pfizer and Hikma told KHN that they do not have current plans to pursue an over-the-counter designation. Emergent BioSolutions, which makes Narcan, said it is “evaluating the potential for OTC naloxone” but warned of “unintended consequences” from the switch, such as insurers no longer covering the cost and consumers having to pay out-of-pocket. (Experts say products typically are cheaper when sold over the counter.)
Harm Reduction Therapeutics, a nonprofit pharmaceutical company, said it plans to apply for an over-the-counter naloxone nasal spray next year, with the goal that it be on shelves in 2023. CEO Michael Hufford said the company will donate most of its product to harm-reduction groups and raise funds to offset the cost to consumers at retail pharmacies. Currently, the bulk of the company’s funding comes from Purdue Pharma, the maker of OxyContin.
But advocates say the FDA should make the switch itself.
“We have this lifesaving tool available throughout the whole time of this crisis, and the federal government has just been sitting on its hands,” said Leo Beletsky, a professor of law and health sciences at Northeastern University in Boston.
Some pharmaceutical companies in the past have argued that the government doesn’t have the authority to designate a prescription drug as over-the-counter, but others point to a statute that allows a drug’s prescription status to be removed “when such requirements are not necessary for the protection of the public health.” In 1982, the FDA designated an asthma inhaler as an over-the-counter drug without the company’s request, though it later rescinded that status because of widespread criticism that the inhalers would be overused.
Meanwhile, harm-reduction organizations, like the North Carolina Survivors Union in Greensboro, see the demand for naloxone daily. Vincent, who runs the program, said cost and regulatory burdens prevent her from ordering naloxone directly. Instead, she relies on donations from other groups. But she fears the day her group doesn’t have enough.
“I can’t look someone in the eye and tell them I can’t give them medicine that’s going to save their lives,” Vincent said.
A new five-year study will follow more than 500 Vietnamese elders in Northern California, measuring how early life adversity, trauma and other factors correlate with memory and cognition.
Oanh Meyer was a postdoctoral fellow studying the experiences of caregivers for those with dementia in 2012 when her research took a very personal turn.
That year, her mother, a Vietnamese immigrant, began to show signs of dementia and paranoia that seemed to be linked to the trauma she had suffered during the long war in Vietnam, when bombing raids often drove her to hide underground and she lived in fear of Communist troops.
Growing up as a Vietnamese American, Meyer had noticed a reluctance to address mental health issues in her community, an issue she pursued in her studies. She conducted her doctoral research at the University of California-Davis on disparities in mental health care among Asian Americans.
Now an associate adjunct professor at the Alzheimer’s Disease Center at UC Davis Health, Meyer, 45, is leading an investigation into the link between trauma and dementia in the Vietnamese community. With a $7.2 million grant from the National Institute on Aging, the five-year study, which could begin recruiting as early as this month, will follow more than 500 Vietnamese elders in Northern California, measuring how early life adversity, trauma and other factors correlate with memory and cognition.
When Vietnam’s 20-year war ended with the fall of Saigon, now Ho Chi Minh City, in 1975, the United States began evacuating the first of some 1.4 million Vietnamese immigrants. The links between post-traumatic stress disorder and dementia have been studied in other groups, but never in the Vietnamese American population, said Meyer.
Her mother, Anh Le, left the day before the fall of Saigon with her mother and several sisters. Meyer was born in New Jersey soon after, and the family later moved to Oklahoma and then California. Le was 76 when she started experiencing memory loss and paranoia. She was diagnosed with dementia in 2015.
We interviewed Meyer in her Davis home. The interview has been edited for length and clarity.
Q: How did you get interested in the link between trauma and dementia in the Vietnamese population?
In 2013, I did a small, qualitative study where I interviewed several family caregivers who were Vietnamese, and they were taking care of a family member with dementia.
I started hearing all these stories about the trauma that a large percentage of them had faced, or that their family members had faced. At the same time, I remember when my mom was going through her early stages, she was always very paranoid, and that’s a symptom of the dementia. She was specifically paranoid about the Communist military being outside of her house. She would close all the shades and peek out the front door and make sure all the doors were locked.
That made me think: All this trauma that these Vietnamese people have faced throughout their lives, how is that influencing them now? The more I started doing the research, the more I found this link between trauma and PTSD and dementia.
Q: Have there been studies of dementia in Vietnamese Americans?
We don’t know anything about the number of Vietnamese people with dementia. This would be the first look into what this population looks like.
Hopefully, in the future, we can look at demographic shifts and changes and see, has dementia changed over time? We’re hoping to start building some knowledge about this population and the prevalence of cognitive impairment and dementia.
Q: What makes this a good time to study this issue?
A lot of the Vietnamese who came to the U.S. are now becoming older adults. And so those individuals now are at the age where they would likely get dementia if they were going to.
Q: What do you find most interesting about this study?
Their trauma was related to the war and it lasted throughout their early lives. So we can look at the timing of trauma and also tie that to dementia. And then we can look at people who faced that trauma but don’t have any cognitive impairment and look at what factors differentiate these groups of people who all pretty much underwent some type of trauma. There might be some resilience factors.
Q: What are you hoping the impact of this study will be?
If we can find a link between early-life trauma for the Vietnamese population and dementia, we can get a sense of who might be at risk. We can help those individuals and maybe their family caregivers.
I think it can help us understand the health of refugees in general. There’s such a growing population of refugees continuing to come to the U.S. — from Afghanistan, for example. Being able to understand the Vietnamese experience could help us understand other experiences of refugees, and some of the cognitive health issues that might come up for those populations in the future.
Q: Asian Americans face a lot of barriers to accessing mental health services. Is this true of Vietnamese immigrants who need dementia care?
With mental health and with dementia, there is this stigma. I worked with Vietnamese family members who were caregivers and they were like, nobody wants to talk about it. There’s this kind of unspoken rule that you just don’t talk about things that can bring shame to the family.
There’s this model-minority stereotype that suggests that Asian Americans came here, they had nothing, and they worked really hard and now they’re doing really great. But there’s a lot of heterogeneity even within what you think of as Asian American Pacific Islander. So I think what happens is that groups that are not doing well don’t get the support that they need, whether it’s in terms of funding or services.
Q: How have you seen this play out with your mother?
When she started showing the signs and symptoms, we tried to talk to her about it and she just felt like, “Oh, it’s just a normal part of aging. It’s nothing serious.” And I remember talking to her primary care physician about it, too. He was this older Vietnamese man and he didn’t really make a big deal out of it.
Sometimes primary care physicians don’t have training in Alzheimer’s and dementia. So either he did not recognize it or culturally he was trying to save face for her and not cause her to feel distress by giving her a diagnosis.
Q: It must be hard to cope with your mom having experienced trauma and now also having dementia.
It definitely can be hard. But I think I just put on my scientist hat and just try to remember, “Oh, these are the behavioral manifestations of this illness.” It’s very challenging and stressful, and that’s why caregivers need a lot of support. But I think having my research and just trying to remind myself of what’s happening at a neurological or biological level helps, for sure.
Los Angeles' strict 'no shot, no school' measles vaccine mandate for students in 1977 eradicated the virus there and influenced the rest of the country.
On March 31, 1977, as a measles epidemic swept through Los Angeles, the county health department issued an ultimatum to the parents of the county’s 1.6 million schoolchildren: Get your kids vaccinated within a month or keep them home.
The “no shots, no school” warning was a novel threat at the time. Since the 1920s — and smallpox — no major city in the United States had locked the unvaccinated out of school.
The threat — voiced most audibly by Dr. Shirley Fannin, whom the Los Angeles Times described as “the energetic, no-nonsense physician” in charge of communicable disease control — brought results. About 40,000 county schoolkids were excluded — sent home or forced to sit in the school auditorium all day. Within a week most had been vaccinated. The epidemic, which had killed two children, caused brain damage in five and left scores hospitalized with pneumonia, fizzled out.
By demonstrating that the public would acquiesce with rigorous enforcement of school vaccine mandates, the L.A. school system had a powerful influence on the country. President Jimmy Carter launched a national initiative to get measles and other recommended vaccines to all American children. Federal health officials twisted arms, shaming reluctant states, one by one, into tightening their vaccination rules. By 1981, 95% of U.S. schoolchildren had received the recommended vaccines. Over the next two decades, the U.S. nearly eliminated diseases like polio, rubella, measles and tetanus.
The Los Angeles Unified School District announced in September that it would exclude schoolkids 12 and older from campus on Jan. 10 unless they were vaccinated against covid-19. On Friday, however, the district decided to suspend the enforcement until next fall, according to school board member Jackie Goldberg. About 28,000 kids — roughly 14% — had yet to show proof of vaccination, she said. To provide those children with teachers for online learning would have deprived vaccinated kids at some schools of proper instruction, and “that wouldn’t have been fair.”
Goldberg, who grew up in the Inglewood section of Los Angeles, is troubled by vaccine hesitancy. She remembers the 1977 measles outbreak: “We were terrified. Kids were dying,” she said. At the time, many Angelenos had no health care, and the county’s free vaccination clinics were seen more as a gift than as what some consider them today — an imposition.
Before then, vaccination rates were low in Los Angeles for two reasons: Lower-income people couldn’t afford or get access to vaccines, and many people were indifferent to the risks of measles, considering the disease a normal part of childhood since most children suffered no permanent effects. Some people were opposed to vaccines in general, but “they were thought to be kooks, and there were so few of them,” said Dr. Peter Krause, a Yale University epidemiologist who worked on an outbreak of measles at the UCLA campus in 1977. Well into the 1990s, only about 0.5% of children in California were exempted from the vaccine requirements because their parents opposed or mistrusted vaccination.
What was different then? No social media, of course. And partisan politics played no role in vaccination rates. Dr. James Cherry, 91, who has taught in UCLA’s pediatric infectious diseases department since 1973, can’t recall meeting any anti-vaccine Republicans during the 1977 pandemic. He finds it remarkable to hear Govs. Greg Abbott of Texas and Ron DeSantis of Florida fighting mandates aimed at stopping a virus that has killed more than 790,000 Americans.
“The thing just blows the mind,” he told me. “Measles was bad, bad for a lot of reasons, but covid is a hell of a lot worse. And we could prevent virtually all deaths by vaccination.”
Today, the clever use of social media by anti-vaccine activists has revealed the vulnerability of the vaccination effort. Public health departments are understaffed and overwhelmed by work and attacks of vitriol and violence. And fighting endemic infectious diseases has never been easy.
But now, the politics seem even messier than the disease, let alone the vaccines. Battles over covid vaccination mandates could ripple outward to threaten vaccine mandates long in place for diseases that are still deadly at worst, and costly nuisances at best.
Refusing mask and vaccine mandates has become integral to many Americans’ identity, creating a base to which GOP politicians have responded.
Sen. Richard Pan (D-Sacramento), who fought for state laws to close loopholes that people opposed to vaccines used to avoid vaccinations against childhood diseases, is still hopeful reality will win out. But the process may look less like public consensus than an angry majority turning on anti-science rebels.
“People are going to get frustrated, tired of the persistence of these diseases, and there will be more general public pressure for mandates,” he said. “The question is, ‘How many people will die in the process?’”
Southwest Georgia Regional Medical Center was one of 19 rural hospitals in the U.S. that closed in 2020. That’s the largest number of such facilities to shut down in a single year since 2005, when the Cecil G. Sheps Center for Health Services Research at the University of North Carolina began tracking the data.
CUTHBERT, Ga. — Lacandie Gipson struggled to breathe.
The 33-year-old woman with multiple health conditions was in respiratory distress and awaiting an ambulance. About 20 minutes after the emergency call, it arrived.
The Cuthbert home where Gipson lived was less than a mile from Southwest Georgia Regional Medical Center, but the ambulance couldn’t take her to the one-story brick hospital because it had closed three months earlier, in October 2020.
Instead, the EMTs loaded Gipson into the ambulance and drove her more than 25 miles to the hospital in Eufaula, Alabama, where she was pronounced dead.
“They said it was a heart attack,” said Keila Davis, who, along with her husband, lived with Gipson. “If the hospital was still open, it could have saved her.”
The Cuthbert hospital was one of 19 rural hospitals in the U.S. that closed in 2020. That’s the largest number of such facilities to shut down in a single year since 2005, when the Cecil G. Sheps Center for Health Services Research at the University of North Carolina began tracking the data.
In the past 10 years, eight rural hospitals have shut down in Georgia; only Texas and Tennessee have had more closures. The center’s data shows that 86 of the 129 hospitals that closed in that time were in Texas and the Southeast.
Health care experts and recent studies say Medicaid expansion helps keep hospitals afloat because it increases the number of adults with low incomes who have health insurance. None of the eight states with the most rural hospital closures since 2014, when Medicaid expansion was first implemented through the Affordable Care Act, had chosen to expand the insurance program by the start of 2021. In several of those states, including Georgia, Republican-led governments have said such a step would be too costly.
Georgia’s inaction on Medicaid expansion “hurt us probably more than anybody else,” said Cuthbert Mayor Steve Whatley, a Republican who lost his reelection bid in the city of about 3,400 people in November.
A hospital closure may be felt more in some communities than others. The one in Cuthbert, Whatley said, “is unbelievably impactful.” Not having an emergency room nearby means that each response by an ambulance takes it offline for two to three hours, said Whatley, who is also the chairman of the Randolph County Hospital Authority.
Clifford Hanks, 78, of Cuthbert had to drive to Eufaula’s ER recently when he was experiencing sharp back pain. “The ambulance is too slow and not available,” Hanks said while sitting in a store on the Cuthbert square. The drive, he said, was rough.
Several factors have contributed to the hospital closures nationally, according to the Sheps Center. Struggling rural hospitals treat high numbers of uninsured patients and people with chronic disease, said George Pink, a senior research fellow at the center. “They have a high level of uncompensated care,” Pink said, and not enough patients with private insurance, which reimburses hospitals at higher rates than Medicaid and Medicare do.
The population in rural areas tends to be older as well, which would lead to increased costs of care.
Pink also said that recruiting physicians to rural counties, many of which have shrinking populations, is difficult. And many of the hospitals that have closed were experiencing infrastructure problems as funds for maintaining buildings and equipment declined.
“These hospitals have been losing money for years,” Pink said.
University of Washington researchers have found that rural hospital closures led to increased mortality for inpatient stays in that region, while urban closures had no measurable effect. Among the reasons they cited were the increase in the time people had to travel to get hospital care and that some medical providers leave communities when hospitals close.
Federal covid relief funding has tempered the rate of hospital closures this year, according to Brock Slabach, chief operations officer at the National Rural Health Association. Still, the group estimates that 453 rural hospitals, or about a quarter of the total, are at risk of closure.
“We could see eight to 10 rural hospitals close in Georgia in the coming years,” said Jimmy Lewis, CEO of HomeTown Health, a rural hospital association in Georgia. “They’re going to run out of cash.”
Nationwide, rural hospitals that serve communities with large Black populations are more likely than rural hospitals overall to be financially distressed, according to the Sheps Center’s North Carolina Rural Health Research Program. And among financially distressed rural hospitals, the program’s research shows, those serving areas with greater Black and/or Hispanic populations are more likely to close. (Hispanics can be of any race or combination of races.)
The Cuthbert hospital’s closing has severely affected the region’s Black population.
More than 60% of Randolph County residents are Black, and the surrounding counties, whose residents used to travel to Cuthbert for hospital care, have Black populations of 47% or above.
In the region, Black Americans, especially older people with diabetes and high blood pressure, are very concerned about the hospital closing, said Charisse Jackson, an employee at the CareConnect health center across the street from the hospital.
The community hopes to get some medical care back, if not a total revival of the hospital. The hospital authority, locally based Andrew College and a Mississippi management firm are working together on a bid for U.S. Department of Agriculture grants of $1 million and $10 million. The vision is to have a stand-alone emergency room with a handful of beds. The hospital authority, Whatley said, still has “a couple million dollars” to support the funding if it is approved. “Fifteen million dollars would do it,” Whatley said.
U.S. Sen. Jon Ossoff (D-Ga.) has taken an interest in the health care vacuum in Randolph County and is helping identify private- and public-sector opportunities to restore more medical services in the area. “The challenges the folks in Randolph County have are similar to challenges across rural health care,” Ossoff said.
In downtown Cuthbert, the history of Southwest Georgia Regional Medical Center unfurls in a mural on the walls of Randolph County’s old courthouse, which now houses the Randolph County Chamber of Commerce.
Local pharmacist Carl Patterson’s family founded the hospital in 1916 as Patterson Hospital. After the facility’s closure, Patterson said, Randolph County does not have a physician in full-time practice.
Supporting the hospital financially was always tough. It needed $10 million in upgrades, and surgery, a profitable service at some facilities, was not done there.
“Our hospital wasn’t the greatest, but it was a means to get you stable. It helped a lot of people,” said Brenda Clark, who was born at the hospital and now works in a Cuthbert wellness center across the street from the shuttered facility. Older people who need care “can’t get into their cars and drive to Eufaula or Albany,” she said.
The hospital closure has been “devastating” for businesses, said Rebecca White, executive director of the county chamber of commerce. About 25% of Randolph County residents already lived below the poverty line.
“No doubt in my mind, that hospital was a lifesaver,” said Dr. A.S. Ghiathi, a family physician who worked at Southwest Georgia Regional Medical Center for more than 20 years. Ghiathi, 64, still lives in Randolph County but works mainly at a Mercer Medicine clinic in nearby Clay County’s Fort Gaines. That county also has no hospital.
The closure of the Randolph County hospital “was like a death,” he said. “People grieved over this loss. We wanted to pass this hospital on to the next generation.”
Some residents of Randolph County say the loss of the hospital has been a factor in medical tragedies, such as the death of Lacandie Gipson, and could cause others.
Jeanette Love, 67, who lived in the Randolph County town of Shellman, died while waiting for an ambulance, her sister Susie Jackson said. It had been called because Love was having a hard time breathing.
The Randolph County ambulance was tied up, Jackson said, so one from another county had to be dispatched to pick up Love, who had chronic obstructive pulmonary disease and diabetes. The delay grew longer when that ambulance went to the wrong address.
“It took an hour and a half or longer,” Jackson said.
“It’s about 15 to 20 minutes to Cuthbert,” said Jackson, who drove from her home in Shellman to Love’s house that July day to help her. “I had a car. I could have taken her to the hospital. She may have been saved.”
Instead, while the sisters waited, Jackson said, Love “sat by me, laid her head on my shoulder and died.”
On the medical situation in Randolph County, Jackson said, “We are better than this.”
Building Healthy Online Communities, or BHOC, an organization in the San Francisco Bay Area focused on HIV and STD prevention, has launched an effort to boost niceness on apps designed for men who have sex with men.
Editor’s note: This article contains references to racial and ethnic slurs.
Corey Baker, a gay man in Columbus, Ohio, has seen many dating app profiles that include phrases like “Blacks — don’t apply.” Sometimes when he declines invitations, he said, men lash out with insults like “you’re an ugly Black person anyway.” And some of his friends have been slammed with the N-word in similar situations.
Many of these events occurred “when I didn’t think I was attractive or deserving of love,” he said. And they took an emotional toll. “If you’re experiencing a wall of people saying they’re not attracted to you, I think that does impact your mental health,” said Baker, who is 35 and a school librarian.
The notion of kinder, gentler rejections on hookup sites might seem like an oxymoron. Yet experts in sexual health — as well as users of gay meeting apps, like Baker — say the harshness of much online behavior can exacerbate low self-esteem and feelings of depression or anxiety. That toxic combination can also lead to impulsive and potentially unsafe sexual choices.
In response, Building Healthy Online Communities, or BHOC, an organization in the San Francisco Bay Area focused on HIV and STD prevention, has launched an effort to boost niceness on apps designed for men who have sex with men. “People in the LGBTQ community face discrimination externally, but we also have to acknowledge that there is discrimination within the community,” said BHOC director Jen Hecht.
Through surveys and focus groups, BHOC asked more than 5,000 users of nine gay apps how the sites could support better online behavior related to race, appearance, HIV status, age, disability, gender identity and other factors. It also sought advice on technical improvements the apps could make, such as offering users greater flexibility in conducting searches for contacts.
“If I can filter out people who wrote ‘no fats, no fems, no black people,’ I don’t even have to deal with seeing it,” wrote one respondent quoted in BHOC’s report on the data gathered from app users. Representatives for some of the participating apps said they welcomed the collaboration. “We’ve had a non-bullying policy since day one,” said David Lesage, marketing and social media director for Adam4Adam.
Mean online behavior is, of course, not limited to apps for men. When asked last month by email whether meeting sites that cater to the general population should also be trying to address the issue, Evan Bonnstetter, Tinder’s director of product policy, responded that the company was “unable to participate in this opportunity.” (Bonnstetter has since left Tinder.) Bumble, another site popular with heterosexuals, did not respond to a request for comment.
Gay and bisexual men, like other groups that face discrimination, have higher rates of depression, substance misuse and related mental health concerns. But John Pachankis, an associate professor at the Yale School of Public Health who studies gay men’s health, said his research has identified aggressiveness within the gay community as a major problem.
“I was initially quite surprised that gay men were consistently noting their treatment at the hands of other gay men as being a predominant stressor,” Pachankis said. Apps, he added, “are a site of a lot of potential rejection in a short amount of time in a way that is particularly anonymous and efficient and can be really detrimental.”
In one study, Pachankis and his colleagues simulated a gay app environment in which some research participants were exposed to dismissive comments and others to approving comments. (The comments were all computer-generated.)
In subsequent responses on questionnaires, the men exposed to the dismissive comments reported greater emotional distress and expressed more skepticism about the benefits of condoms. They were also more likely to choose riskier options in a card-playing game.
Given that the app environment is the source of stress, Pachankis said, it makes sense for BHOC and other public health organizations to try to influence it
Some respondents quoted in the BHOC report dismissed the initiative as silly or unwarranted. “If someone does not meet the preferences specified by the user for being ‘fat,’ ‘too old,’ or not the right ‘race,’ then too bad,” wrote one. “I find this overreach in striving to be PC as offensive and ridiculous.”
But most respondents recognized that apps could support better online behavior and reduce unnecessary pain, Hecht said.
“It’s a society-wide problem, and I do agree that gay men’s dating apps are not going to single-handedly address it, but that doesn’t mean they can’t play a role,” she said. “To the extent that the users get to control and customize, that will increase their positive experiences on the apps and decrease the likelihood that they’ll have these negative experiences.”
One popular recommendation from respondents was to allow all users, and not just paying customers, to block anyone they feel is being abusive. Another was to allow users to restrict who can see profile fields with potentially sensitive information, such as HIV status or gender identity. Respondents also believed apps could help diminish the pain of rejection by providing neutral, pre-written messages for users to send, such as “sorry, it’s not a match.”
Grindr, one of the participating apps, does not include standard rejection statements but is exploring this option to help users on both sides of what is inevitably a “high-intensity moment,” said Jack Harrison-Quintana, the company’s director of equality.
“It’s very easy to feel very rejected because you are getting rejected,” Harrison-Quintana said. “People experience a lot of hurt from things that are said to them online, and that is what we are trying to address.”
Jehangeer Ali Syed, an international development consultant in Washington, D.C., said he has been disturbed by being treated as an “exotic element” in online exchanges. Although he is not from the Middle East, some men “sexually objectify me as an ‘Arab stallion,'” said the 36-year-old Pakistani. “I have been called a ‘sand-[N-word],’” he added.
This sort of encounter, he said, “makes you doubt yourself, makes you feel insecure and makes you question if I’m doing anything wrong.”
BHOC noted in its report that many respondents were unaware of existing app features that could help them customize and control their experiences. The report called for apps to expand their educational efforts about these possibilities.
That suggestion resonated with Grindr’s Harrison-Quintana. Grindr already includes some of the options recommended in the report, he said, but it could do a better job of communicating with customers. “It’s not just about implementing features, it’s also about maybe letting users know those features are available to them,” he said.
Two of the largest lobbying groups representing physicians and hospitals filed a lawsuit Thursday challenging a Biden administration decision on how to implement the law shielding patients from most surprise medical bills.
Two of the largest lobbying groups representing physicians and hospitals filed a lawsuit Thursday challenging a Biden administration decision on how to implement the law shielding patients from most surprise medical bills.
The lawsuit from the American Hospital Association and the American Medical Association does not seek to halt the law from going into effect in January. Instead, it seeks a change in a key provision in regulations issued in September.
At issue is how arbitrators will decide the amount insurers pay toward disputed out-of-network bills.
That was a main point of dispute in the long and contentious debate leading up to the passage of the No Surprises Act in late 2020 — and remains so a year later.
“Our legal challenge urges regulators to ensure there is a fair and meaningful process to resolve disputes between health care providers and insurance companies,” AMA President Gerald E. Harmon said in a written release.
Two other lawsuits — one from the Texas Medical Association and one from the Association of Air Medical Services — have been filed over the regulation.
“There has been a lot of political pressure, and now they are turning to the courts to get the outcome they want to see,” said Katie Keith, director of the Health Policy and the Law Initiative at Georgetown University Law Center.
The administration has defended its interpretation of the law, with Health and Human Services Secretary Xavier Becerra telling KHN and NPR last month that if the arbitration process were “wide open” costs would go up, so it set up a system that “provides the guideposts to keep us efficient, transparent and cost-effective.”
The No Surprises law is designed to address a common practice: providers sending large, unexpected bills to patients who receive out-of-network care from physicians, laboratories, hospitals or air ambulance services.
Starting in January, the law bars most such balance bills. Instead, insured patients will pay only what they would have if the care had been provided by an in-network facility or physician. It directs insurers and the medical providers to work out whether any more is owed.
If they can’t agree, the dispute moves to “baseball-style” arbitration, in which both sides put forth their best offer and an arbitrator picks one, with the loser paying the arbitration cost, which the rule sets for next year as between $200 and $500.
The regulation issued Sept. 30 directs arbitrators to lean toward picking the amount closest to the median in-network rate negotiated for the type of care involved, although they can also consider other factors, such as the experience of the provider, the type of hospital and the complexity of the treatment.
Congress wrote into the legislation that arbitrators could not consider “billed charges,” which are often highly inflated amounts hospitals and doctors set as what they want to be paid, nor could they consider the lowest payment amounts, including reimbursement rates from Medicaid and Medicare.
The lawsuit, filed in U.S District Court for the District of Columbia, alleges that giving weight to the in-network median rate “places a heavy thumb on the scale” against medical providers and “barely resembles” the process Congress created.
Congress, it alleges, prescribed “no particular weight or presumption for any one factor,” instead directing arbitrators to consider all factors. Focusing on median in-network rates will “prevent fair and adequate compensation.”
The regulation’s focus on median rates while allowing for other factors is cited by policy experts as an effort to avoid inflationary effects seen in a few places where state balance bill laws allowed arbitrators to consider awarding a percentage of the inflated billed charges.
They also note it is one intention of the law to help reduce high out-of-network costs.
“The way the law is crafted, you only lose money if you were personally profiting from the leverage that surprise billing gives,” said Loren Adler, associate director of the USC-Brookings Schaeffer Initiative for Health Policy.
Some doctors, he said, will see a reduction in payments. But, he noted, “those below the median, meaning half, will see some increase in leverage.”
He and Keith also said the focus on in-network rates in the regulation was not unexpected.
Keith, in an article for Health Affairs looking at the other two lawsuits against the regulation, noted that the Congressional Budget Office estimate of the law’s effect on premiums (savings of between 0.5% and 1% most years) “hinged on the assumption” that the amounts settled upon during disputes would “generally be consistent” with median in-network rates.
Joining with the AMA and the AHA in the lawsuit are plaintiffs Renown Health, UMass Memorial Health and two North Carolina physicians.
KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation). KFF is an endowed nonprofit organization providing information on health issues to the nation.
Senator Joe Manchin of West Virginia opposes adding dental and other benefits for Medicare beneficiaries. He says it will cost the federal government too much.
Sharon Marchio misses having teeth for eating, speaking and smiling.
For the past few years, after the last of her teeth were extracted, she’s used dentures. “My dentist calls them my floating teeth because no matter how much adhesive you use, if you eat something hot or warm, they loosen up and it is a pain,” said Marchio, 73, of Clarksburg, West Virginia.
Marchio believes that losing her teeth was merely part of getting older. It’s quite common in West Virginia, where a quarter of people 65 and older have no natural teeth, the highest rate of any state in the country, according to federal data.
Like half of Medicare enrollees nationally, Marchio has no dental insurance. Worries about the costs led her to skip regular cleanings and exams, crucial steps for preventing infections and tooth loss.
Medicare doesn’t cover most dental care, but consumer advocates had hoped that would change this year after Democrats took control of the White House and Congress. President Joe Biden and progressives, led by Sen. Bernie Sanders, sought to add the benefit to a major domestic spending package, the Build Back Better Act, that Democrats are seeking to pass.
But those chances are looking slim because at least one Democratic senator — Joe Manchin of, yes, West Virginia — opposes adding dental and other benefits for Medicare beneficiaries. He says it will cost the federal governmenttoo much.
In a Senate split evenly between Republicans and Democrats, losing Manchin's vote would likely sink the proposal, which is unlikely to get any Republican votes.
Last month, the House passed the roughly $2 trillion package of Democrats’ domestic priorities that include health measures, free preschool, affordable housing programs and initiatives to fight climate change. It added hearing services coverage to Medicare but no dental benefit. The package is expected to undergo revisions in the Senate, and Democratic leaders hope a vote will happen in the chamber before the end of the year.
In West Virginia, one of the most heavily Republican states in the country, oral health advocates and progressives say it’s disappointing that Manchin would stand in the way of adding dental coverage for Medicare recipients — particularly given the state’s poor oral health record.
“It is unfortunate that our senator — who I respect and agree with on a lot of things — is going to draw the line on this issue,” said Fotinos Panagakos, associate dean for research at the West Virginia University School of Dentistry and a member of the Santa Fe Group, a think tank made up of scholars, industry executives and former government officials pushing for a Medicare dental benefit. “It would be a huge benefit.”
West Virginia has the third-highest share of people 65 and older, behind only Florida and Maine. Panagakos said that nearly 300,000 West Virginia Medicare recipients would gain dental benefits under the bill. Yet, Manchin’s efforts aren’t likely to cost him politically. He is not up for reelection until 2024.
“What political price do you pay when four other Republicans vote ‘no’ against everything?” Ryan Frankenberry, state director of the progressive Working Families Party in West Virginia, said, referring to the state’s three House members and Sen. Shelley Moore Capito, who all oppose the bill. “It’s a difficult argument to blame one person for not passing the benefit when every other Republican vote went against it.”
Manchin’s opposition, Frankenberry said, stems from the need to respond to the political pressures of representing an increasingly conservative state — and arguments from conservative commentators that Medicare is becoming insolvent and increasing the federal deficit.
Manchin, who did not respond to requests for an interview, has raised concerns about adding new Medicare spending when the Medicare Part A hospital trust fund is slated to become insolvent in 2026 if Congress takes no action. But that fund would not cover the proposed dental benefit; it would become part of Medicare Part B, which covers outpatient services such as doctor visits.
Manchin has also suggested that new social programs being advanced by the Democrats in the Build Back Better Act should be means-tested — in essence, offering the coverage only to people with lower incomes.
Dentists are concerned that Medicare — like Medicaid — would pay less than what they normally charge, said Richard Stevens, executive director of the West Virginia Dental Association.
The American Dental Association has also called for limiting any new Medicare dental benefit through means testing. ADA officials say a means test would ensure the benefit is helping those who really need it and save money for the Medicare program.
But critics say the ADA’s position is an effort by the powerful dental lobby to kill the benefit — because it knows Congress has little appetite to turn to means testing in Medicare. The program remains popular largely because everyone 65 and older is entitled to all its benefits.
“On the surface, their position sounds altruistic,” said Michael Alfano, who is a former dean of the New York University College of Dentistry and helped found the Santa Fe Group. “But there is no interest in Congress to make it a means-tested benefit.”
While adding a Medicare benefit would increase demand for dental services, it would also reduce what are considered dentists’ most lucrative patients, those who pay out-of-pocket and don’t benefit from insurer-discounted fees, Alfano said. “In my mind, the ADA did not have public interest at heart — they put the financial returns of dentists at the top of the ledger when developing this approach,” he said.
Alfano said there is still hope for an eleventh-hour change in the bill. “It’s not dead, but I would be lying if I said I was not disappointed,” he said.
West Virginia seniors have other options for getting dental coverage.
Many get some benefits when they enroll in private Medicare Advantage plans. And in January, West Virginia added an adult dental benefit to Medicaid, the federal-state health insurance program for people with low incomes, giving enrollees an annual maximum benefit of $1,000. Previously, West Virginia was one of about a dozen states that either provided no adult dental benefit to Medicaid recipients or only covered emergencies.
Through September, about 53,000 of the nearly 390,000 adult enrollees in West Virginia’s Medicaid program had used the benefit.
Stevens of the West Virginia Dental Association said he could not explain why so few Medicaid enrollees had used the benefit, though he noted that the $1,000 maximum might not be enough to persuade some to seek care. “For people with more serious oral health conditions, $1,000 does not go very far,” Stevens said. “It’s hardly worth the time for the patient and not worth the time for the dentist.”
Craig Glover, CEO of FamilyCare Health Centers in Charleston, West Virginia, said a Medicare benefit would help the many older patients who come to his dental clinic. He said some patients don’t return for needed follow-up care because of concerns about costs.
Without dental coverage, older adults in West Virginia rely on community health centers — which offer a sliding fee scale based on income — and free health clinics for care. But they can still face higher costs than they can afford or long waits for care.
The dental appointments at the Susan Dew Hoff Memorial Clinic in West Milford, where Marchio has been treated, are booked several months in advance, said office manager Gail Marsh.
KHN (Kaiser Health News) is a national newsroom that produces in-depth journalism about health issues. Together with Policy Analysis and Polling, KHN is one of the three major operating programs at KFF (Kaiser Family Foundation). KFF is an endowed nonprofit organization providing information on health issues to the nation.
For nearly a month, the Centers for Disease Control and Prevention's online vaccine tracker has shown that virtually everyone 65 and older in the United States — 99.9% — has received at least one covid vaccine dose.
That would be remarkable — if true.
But health experts and state officials say it's certainly not.
They note that the CDC as of Dec. 5 has recorded more seniors at least partly vaccinated — 55.4 million — than there are people in that age group — 54.1 million, according to the latest census data from 2019. The CDC's vaccination rate for residents 65 and older is also significantly higher than the 89% vaccination rate found in a poll conducted in November by KFF.
Similarly, a YouGov poll, conducted last month for The Economist, found 83% of people 65 and up said they had received at least an initial dose of vaccine.
And the CDC counts 21 states as having almost all their senior residents at least partly vaccinated (99.9%). But several of those states show much lower figures in their vaccine databases, including California, with 86% inoculated, and West Virginia, with nearly 90% as of Dec. 6.
The questionable CDC data on seniors' vaccination rates illustrates one of the potential problems health experts have flagged about CDC's covid vaccination data.
Knowing with accuracy what proportion of the population has rolled up sleeves for a covid shot is vital to public health efforts, said Dr. Howard Forman, a professor of public health at Yale University School of Medicine.
"These numbers matter," he said, particularly amid efforts to increase the rates of booster doses administered. As of Dec. 5, about 47% of people 65 and older had received a booster shot since the federal government made them available in September.
"I'm not sure how reliable the CDC numbers are," he said, pointing to the discrepancy between state data and the agency's 99.9% figure for seniors, which he said can't be correct.
"You want to know the best data to plan and prepare and know where to put resources in place — particularly in places that are grossly undervaccinated," Forman said.
Getting an accurate figure on the proportion of residents vaccinated is difficult for several reasons. The CDC and states may be using different population estimates. State data may not account for residents who get vaccinated in a state other than where they live or in clinics located in federal facilities, such as prisons, or those managed by the Veterans Health Administration or Indian Health Service.
CDC officials said the agency may not be able to determine whether a person is receiving a first, second or booster dose if their shots were received in different states or even from providers within the same city or state. This can cause the CDC to overestimate first doses and underestimate booster doses, CDC spokesperson Scott Pauley said.
"There are challenges in linking doses when someone is vaccinated in different jurisdictions or at different providers because of the need to remove personally identifiable information (de-identify) data to protect people's privacy," according to a footnote on the CDC's covid vaccine data tracker webpage. "This means that, even with the high-quality data CDC receives from jurisdictions and federal entities, there are limits to how CDC can analyze those data."
On its dashboard, the CDC has capped the percentage of the population that has received vaccine at 99.9%. But Pauley said its figures could be off for multiple reasons, such as the census denominator not including everyone who currently resides in a particular county, like part-time residents, or potential data-reporting errors.
Liz Hamel, vice president and director of public opinion and survey research at KFF, agrees it's highly unlikely 99.9% of seniors have been vaccinated. She said the differences between CDC vaccination rates and those found in KFF and other polls are significant. "The truth may be somewhere in between," she said.
Hamel noted the KFF vaccination rates tracked closely with CDC's figures in the spring and summer but began diverging in fall, just as booster shots became available.
KFF surveys show the percentage of adults at least partly vaccinated changed little from September to November, moving from 72% to 73%. But CDC data shows an increase from 75% in September to 81% in mid-November.
As of Dec. 5, the CDC says, 83.4% of adults were at least partly vaccinated.
William Hanage, an associate professor of epidemiology at Harvard University, said such discrepancies call into question that CDC figure. He said getting an accurate figure on the percentage of seniors vaccinated is important because that age group is most vulnerable to severe consequences of covid, including death.
"It is important to get them right because of the much-talked-about shift from worrying about cases to worrying about severe outcomes like hospitalizations," Hanage said. "The consequences of cases will increasingly be determined by the proportion of unvaccinated and unboosted, so having a good handle on this is vital for understanding the pandemic."
For example, CDC data shows New Hampshire leads the country in vaccination rates with about 88% of its total population at least partly vaccinated.
The New Hampshire vaccine dashboard shows 61.1% of residents are at least partly vaccinated, but the state is not counting all people who get their shots in pharmacies due to data collection issues, said Jake Leon, spokesperson for the state Department of Health and Human Services.
In addition, Pennsylvania health officials say they have been working with the CDC to correct vaccination rate figures on the federal website. The state is trying to remove duplicate vaccination records to make sure the dose classification is correct — from initial doses through boosters, said Mark O'Neil, spokesperson for the state health department.
As part of the effort, in late November the CDC reduced the percentage of adults in the state who had at least one dose from 98.9% to 94.6%. It also lowered the percentage of seniors who are fully vaccinated from 92.5% to 84%.
However, the CDC has not changed its figure on the proportion of seniors who are partly vaccinated. It remains 99.9%. The CDC dashboard says that 3.1 million seniors in Pennsylvania were at least partly vaccinated as of Dec. 5. The latest census data shows Pennsylvania has 2.4 million people 65 and older.
Montana nonprofit hospitals receive millions of dollars in tax exemptions as charities each year in exchange for giving back to their communities. A KHN review found that some of Montana's richest medical centers are falling behind most state and national hospitals.
Overall, Montana's nearly 50 nonprofit hospitals directed, on average, roughly 8% of their total annual expenses toward community benefits, such as covering the treatment costs of people who can't afford care. That's according to a KHN analysis of the hospitals' IRS filings ending in 2019, which provide a snapshot of hospitals' financial picture from before the pandemic. The national average as of 2018 was 10%, according to the American Hospital Association.
Hospitals self-report how much they give in community benefits, and their reporting processes are opaque. Even so, KHN's analysis found that some of Montana's wealthiest hospitals were spending well below the state and national averages.
Billings Clinic, the state's largest provider, spent roughly 5% of its operating costs on community benefits, while St. Peter's Health in Helena and Benefis Health System in Great Falls each reported less than 2%. By contrast, St. Luke Hospital in Ronan reported 22%.
Federal law doesn't dictate how much nonprofit hospitals must spend on such benefits, and the definition of what counts is vague. How nonprofits record their giving varies, and hospitals say that makes it an unfair measuring stick. However, it's what hospitals themselves report to the IRS.
Montana nonprofit hospitals face little to no oversight of their community benefit spending ― as is the case for much of the nation's nonprofit health systems. That can allow nonprofit hospitals to act more like businesses than charities. Meanwhile, hospitals tend to be among the biggest economic engines in their communities, giving large salaries to their executives while Americans are stuck with at least $141 billion in medical bills they can't afford.
"There are millions of Americans that do not have health insurance, and they need health care," said Gerard Anderson, a health policy professor at Johns Hopkins University who studies hospital giving. "Hospitals are places that have been given tax advantages to help."
Sued for Medical Debt at Benefis
Last year, Taruha Kirkaldie, 33, of Havre got a letter from a debt collector — she was being sued over a nearly $19,000 Benefis Health bill.
Kirkaldie didn't have health insurance in 2018 when a cut on her hand turned into a serious staph infection. She needed to travel to Great Falls for intravenous antibiotics and surgery. She said a hospital staffer helped her apply for Medicaid, the federal-state insurance program for those with low incomes, but her family of five made about $50,000 a year, too much to qualify.
Kirkaldie recalled being told that she wouldn't qualify for the hospital's aid program either because she owned a home in Harlem, Montana, that wasn't her primary residence.
Now Kirkaldie pays about $350 a month to pay off her hospital debt. "We still live paycheck to paycheck," Kirkaldie said.
Benefis Health reported making $49.6 million more than it spent in 2019. Of the $21.5 million it put toward community benefits, $1.4 million went to financial aid. By contrast, Bozeman Deaconess Hospital, a smaller hospital, spent $4.8 million on its financial aid.
Still, Benefis spends more on community benefits than it gets in tax breaks, spokesperson Kaci Husted said. The biggest chunk, according to the IRS filing, was nearly $17 million the hospital absorbed to offer services such as palliative care. The hospital also spent roughly $106,000 for health professional education.
Husted said she couldn't provide details about Kirkaldie's case but added that all the hospital's standard billing notices say patients can apply for financial assistance. She said its denial rate was low but didn't provide specifics. Husted attributed the hospital's limited financial aid to a lack of applications. "Perhaps, at times, people just don't want to go through the work of completing the application," Husted said.
She said a big part of the hospital's financial assistance effort is helping people sign up for public health coverage and that few need financial aid now that many patients qualify for Medicaid as a result of the expansion of the state's program in 2016.
That doesn't help people who don't qualify, like Kirkaldie.
What Counts as a Community Benefit
Montana hospitals use local needs assessments to help them decide how to spend their community benefit money.
Billings' regional assessments found residents needed better access to healthy foods. Melissa Henderson, a manager for Healthy by Designs, a community health coalition, said Billings Clinic, St. Vincent Healthcare and the local health department pay for its two full-time employees, who organize a farmers market and advocate for creating bike paths, among other things.
She said it's powerful to have the area's largest employers advocating for improvements like bike lanes even when no money is given.
"What I see is the hospitals are really doing their best to have an impact on their community," Henderson said.
In the Billings Clinic tax documents that KHN examined, the hospital reported making $73.9 million above its operating costs from July 2018 through June 2019. In that report, the hospital said it doesn't have the resources to address every community need, including the lack of transportation to health care facilities. However, it paid for rides to help patients who otherwise struggled to get to appointments until 2018. It stopped after it instead backed a successful initiative to increase taxes to bolster local transportation programs, among other services.
Mike Larson, executive director of Billings' nonprofit Adult Resource Alliance, said he saw the need for medical rides increase after the hospital stopped picking up patients. Larson said that his ride program for older adults had trouble meeting demand, despite receiving some of the new tax proceeds, and that his biggest concern was whether the partnership with the city would have enough staffers and vehicles to keep up.
Larson said Billings Clinic's business model causes it to act like a for-profit. "They're very cautious in terms of how they approach community support," he said.
The clinic's transportation service was difficult to offer, hospital spokesperson Zach Benoit said, because many patients needed special assistance such as mechanical lift systems to put wheelchairs into a vehicle. The hospital is considering getting an ambulance, but Benoit said that would be costly and require special staffing.
JJ Carmody, Billings Clinic's director of reimbursement, said the health system spent more than $36 million in 2019 on community benefits, including $12.7 million on financial aid and $3.6 million on programs to train health professionals.
"That's significant, and I also believe that's fair," Carmody said. "That's a large portion of our profit that's dedicated to community benefit."
In 2019, Billings Clinic paid its then-CEO Dr. Randall Gibb more than $1.2 million, according to the tax filing.
‘Very Little Motivation to Change'
Hospitals, industry watchdogs and policymakers alike debate what should count as a charitable benefit. And when questioned, hospitals often point to different categories that change the picture of how they perform.
St. Peter's Health reported spending $3.1 million on community benefits from July 2018 through June 2019. That's compared with the estimated $10 million it received in tax exemptions in 2016, according to a state audit presented to lawmakers last year.
Nate Coburn, the hospital's chief financial officer, said benefits would be much higher if the hospital counted services that bring in less money than they cost, such as running a behavioral health unit. The hospital used to count them: A 2016 tax document shows it spent more than $16 million on community benefits. Coburn said St. Peter's is considering correcting its forms to add those numbers.
Montana leaders have known hospitals have a transparency problem. The state audit estimated hospitals combined had $146 million in tax exemptions in 2016. That's money that didn't go toward local tax bases that help fund schools and repair roads.
In exchange, the audit said, hospitals reported spending $257 million on community benefits. But that number came with a huge caveat: The audit found hospitals report benefits vaguely and inconsistently, making it hard to determine if they can justify their charity status.
Opaque hospital filings are an issue nationwide. Some states have created minimum community benefit standards, with Oregon among the latest. There, health systems rely on a formula that sets a minimum for how much charity care hospitals give. But such hard lines are rare.
"There's really no enforcement, with very little motivation to change things," said Dr. Vikas Saini, president of the Lown Institute health care think tank in Massachusetts.
Rich Rasmussen, president of the Montana Hospital Association, said hospitals are working with his organization to come up with more consistent ways to count benefits and plan to share those results online next year. But, he added, tax reports don't capture everything hospitals offer.
"We have hospitals that are still showing incredible outcomes in their quality, and that's a benefit to the community," Rasmussen said. "If we can avoid somebody being readmitted, if we can ensure that somebody can be discharged home, those are pieces that you can tell in the narrative of what you're doing outside of what you might fill out."
But hospital pricing experts, including Anderson, said the tax reports can paint hospitals in too good a light for accomplishing goals any business should have. One example, Anderson said, is counting the cost of staff training as a community benefit.
"Walmart trains their employees, for-profit hospitals train their employees, so it makes no sense to me why a nonprofit hospital should be able to call this ‘community benefit,'" Anderson said.
Montana policymakers have voiced frustration, doubting whether all hospitals pay their fair share. But little has changed.
The state audit recommended that lawmakers define how hospitals report their spending, but no such laws made it out of the legislative session this year. A bill proposed by Republican state Sen. Bob Keenan would have required the state's largest hospitals to jointly hand over $4.3 million for the state to decide how it's spent on community benefits. Hospital lobbyists called the move a "sick tax" and argued it was the wrong time to burden the systems fighting the pandemic. The bill died in committee.
Many of Montana's large hospitals did well financially after the state's expansion of Medicaid, which now provides heavily subsidized health insurance to about 1 in 10 Montanans. And while hospitals have been strained while caring for covid patients, they have also received millions of dollars in federal relief. Nationally, many wealthy hospitals got richer during the pandemic.
The audit recommended the Montana Department of Public Health and Human Services define charity care and create a review process to ensure hospital policies match industry standards. Department spokesperson Jon Ebelt said that the pandemic delayed that work but that it plans to resume it in the coming months.
Saini, of the Lown Institute, said hospitals that are putting a lot toward community benefits have an interest in wanting more transparency — but they're too busy caring for patients to lobby for change. So holding hospitals accountable will likely have to come from political pressure, he said.
"I don't think all of it is just this data issue," Saini said. "There are some hospitals that do more, full stop."
Should insurers pay the same reimbursement rate for 'audio-only' visits as when a patient is sitting in a doctor’s office?
This article was published on Wednesday, December 8, 2021 in Kaiser Health News.
By Julie Appleby
Maybe this has happened to you recently: Your doctor telephoned to check in with you, chatting for 11 to 20 minutes, perhaps answering a question you contacted her office with, or asking how you’re responding to a medication change.
For that, your doctor got paid about $27 if you are on Medicare — maybe a bit more if you have private insurance.
Behind those calls is a four-digit “virtual check-in” billing code created during the pandemic, for phone conversations lasting just within that range, which has drawn outsize interest from physician groups.
It’s part of a much bigger, increasingly heated debate: Should insurers pay for “audio-only” visits? And, if they do, should they pay the same reimbursement rate as when a patient is sitting in a doctor’s office, as has been allowed during the pandemic?
Cutting off or reducing audio-only payments could lead providers to sharply curtail telehealth services, warn some physician groups and other experts. Other stakeholders, including employers who pay for health coverage, fear payment parity for audio-only telehealth visits could lead to overbilling. Will it lead, for example, to a flood of unneeded follow-up calls?
Robert Berenson, an Institute Fellow at the Urban Institute, who has spent much of his career studying payment methods, said if insurers pay too little, doctors — now accustomed to the reimbursement — might no longer make the follow-up calls they might have made for free pre-pandemic.
But, he added, “if you pay what they want, parity with in-person, you’ll have a run on the treasury. The right policy is somewhere in between.”
Medicare billing codes, while a dull and arcane topic, draw keen interest from doctors, hospitals, therapists and others because they are the basis for health care charges in the United States. Medicare’s verdict serves as a benchmark and guide for private insurers in setting their own payment policies.
Thousands of codes exist, describing every possible type of treatment. Without a code, there can be no payment. The creation of codes and Medicare’s determination of a reimbursement amount, designed to reflect the amount of work involved, prompt ferocious lobbying by the business interests involved. The American Medical Association derives a chunk of revenue from owning the rights to a specific set of physician billing codes. Other codes are developed by dental groups, as well as the Centers for Medicare & Medicaid Services or state Medicaid agencies.
The idea of a “virtual check-in” code began before the pandemic, in 2019, when Medicare included it to cover five- to 10-minute telephone calls for doctors to respond to established patients. It pays about $14.
When the pandemic hit, Congress and the Trump administration opened the door wider to telehealth, temporarily lifting restrictions — mainly those limiting such services to rural areas.
Meanwhile, CMS this year added a billing code for longer “virtual check-ins” — 11- to 20-minute calls — with payment set at about $27 a pop, with the patient contributing 20% in copayment. Such calls are meant to determine whether a patient needs to come in or otherwise have a longer evaluation visit, or if their health concern can simply be handled over the phone.
And physicians argue that allowing payments for audio-only care is a positive step for them and for their patients.
“I take care of patients who drive from two or three hours away and live in places without broadband access,” said Dr. Jack Resneck Jr., a dermatologist and president-elect of the American Medical Association. “For these patients, it’s important to have a backup when the video option doesn’t’ work.”
Still, the focus on telephone-only care has raised concerns.
“Here’s an invitation to convert every five-minute call into an 11- to 20-minute call,” said Berenson.
The Medicare code allows “other qualified health professionals,” such as physician assistants or nurse practitioners, to bill for such calls. Private insurers would set their own rules about whether non-physicians can bill for follow-up calls. It’s not clear how much of a revenue stream dedicating such staff members to make these short, telephone check-ins would create for a medical practice.
To avoid overuse, CMS did set rules: The code can’t be used if the call takes place within seven days of an evaluation visit, either in person or through telemedicine. Nor can a doctor bill for the call if he or she determines the patient needs to come in right away.
When the health emergency ends, however, so do most audio-only payments. The emergency is expected to last at least through the end of the year. Congress or, possibly, CMS could change the rules on audio-only payments, and much more lobbying is expected.
While the virtual check-in codes have been made permanent, physician groups are lobbying for Medicare to retain a host of other telephone-only-visit codes created during the pandemic, including several that allow physicians to bill for telephone-only visits in which the doctor potentially diagnoses a patient’s condition and sets up a treatment plan.
For those, considered “evaluation and management” audio visits, Medicare during the public health emergency has paid about $55 for a five- to 10-minute call and $89 for one that runs 11 to 20 minutes — the same as for an in-office visit.
“Whether we see patients in house, by video or by phone, we need the same coding” and the same payments, because a similar amount of work is involved, said Dr. Ada Stewart, the board chair for the American Academy of Family Physicians.
Many patients like the concept of telehealth, according to Suzanne Delbanco, executive director of Catalyst for Payment Reform, a group representing employers who want payment methods for health care to be overhauled. And, for some patients, it’s the easiest way to see a doctor, especially for those who live far from urban areas or are unable to take time off work or away from home.
But, she said, employers “don’t want to get locked into paying more for it than they have in past, or as much as other [in-person] visits when it’s not truly the same value to the patient.”