Nurse manager turnover is highest within the first four years of leadership, so CNOs must focus on how to retain them, according to this CNO.
On this episode of HL Shorts, we hear from Robyn Begley, CEO of the American Organization of Nursing Leadership (AONL), and senior vice president and CNO at the American Hospital Association (AHA), about how CNOs can improve nurse manager retention. Tune in to hear her insights.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
CNOs must create an environment where nurse managers feel safe taking interpersonal risks, speaking up or disagreeing, and surfacing concerns without fear of negative repercussions.
Leaders must make time to have scheduled conversations with nurse managers so that they can provide feedback and feel heard.
CNOs need to advocate for resources to provide formal training and development for their nurses who are aspiring to managerial or leadership roles and for the nurses already serving in those positions.