CNOs and other nurse leaders who want to bolster retention should focus on the profession's middle managers, says this new study.
According to a new report from McKinsey & Company, which estimates that hospitals could save up to $700 million annually—and improve care—by reducing frontline-nurse turnover through strengthened manager support.
Savvy middle-managers observe first-hand the stressors direct-care nurses face every day and can offer effective strategies to reduce drudgery and increase job satisfaction. Along with improved retention, strong middle-management has other benefits, such as influencing team culture, managing productivity, and maintaining care quality.
Here are 5 ways that CNOs can invest in nurse managers.
Click here to read the accompanying article.
G Hatfield is the CNO Editor for HealthLeaders, and John Commins is the news editor.
KEY TAKEAWAYS
Savvy middle-managers observe first-hand the stressors direct-care nurses face every day and can offer effective strategies to reduce drudgery and increase job satisfaction.
Along with improved retention, strong middle-management has other benefits, such as influencing team culture, managing productivity, and maintaining care quality.