Virtual nursing still has room for improvement, according to these nurse leaders.
As virtual nursing makes its way towards becoming the standard of care, there are still some aspects that need adjusting.
The Winning Edge for Advancing Your Virtual Nursing Program webinar included four experts on the subject: Catherine Hughes, senior vice president and chief nursing executive at Virtua Health; Sandy Alexander, associate nursing officer at Vanderbilt Health; Jennie Van Antwerp, director of digital acute care at OSF OnCall, and Dr. Christine Gall, DrPH, MS, BSN, chief nursing officer at Collette Health.
According to the panelists, here are some virtual nursing areas that have room for improvement.
This webinar was sponsored by Collette Health. Click here to read more coverage.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
The virtual process for complex discharges and teach-backs needs to be streamlined to relieve bedside nurses of that workload.
In terms of documentation, the bedside and virtual nurse should each have clear, distinguished responsibilities to avoid duplicate efforts and workflow gaps.
CNOs should help shift the bedside staff's mindset about having to double check the work of the virtual nurse so they can each do their jobs efficiently.