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'We're On the Upswing': How CNOs Can Make Healthcare More Accessible, Personalized, and Effective

Analysis  |  By G Hatfield  
   January 10, 2025

In 2025, CNOs and other nurse leaders will have to keep track of many different trends and challenges, including the ones facing a critical part of the workforce: nurse managers.

HealthLeaders spoke to Robyn Begley, chief executive officer of the American Organization of Nursing Leadership (AONL), and senior vice president and chief nursing officer at the American Hospital Association (AHA), about AONL's nurse manager fall report and what CNOs can expect in 2025. Tune in to hear her insights.

G Hatfield is the CNO editor for HealthLeaders.


KEY TAKEAWAYS

Nurse manager turnover is highest within the first four years of leadership, according to a new report by AONL and Laudio.

As CNOs continue to build an engaging and psychologically safe environment for nurses, they must also think about nurse managers and how they can feel safe speaking up, surfacing concerns, and potentially disagreeing without negative repercussions.

Working with AI is new skill set that both nurse managers and CNOs will need to become experts in during 2025.


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