Webinars

Educational 1-Hour Events. Free to Register.

August 15, 2023, 02:00 PM - 03:00 PM ET

Optimize Patient Access with AI and Technology Best Practices

Sponsored by: 
With health systems struggling to maintain margins, leaders cannot afford to miss opportunities to improve patient access and experiences. Learn how a consumer-centric digital front door strategy can help support better clinical outcomes, as well as patient satisfaction and financial performance.
Virtual
June 27, 2023, 01:00 PM - 02:00 PM ET

John Muir Health and AI: A Case Study in Managing Costs

Sponsored by: 
Speaker(s): 

Dexter D’Costa, MBBS, MHA, CCDS
Senior Director, Revenue Cycle Value Management
Optum

Susan Ingebretsen, MSCIS, RHIA
Director, Health Information Management Services
Optum - Supporting John Muir Health

In this webinar, John Muir Health will discuss their middle revenue cycle transformation journey and how they are tackling these challenges head on. You’ll learn actionable strategies through real-world examples that can jump start your revenue cycle performance with “quick wins.”
Virtual
June 13, 2023, 01:00 PM - 02:00 PM ET

A three-pronged approach to effective denials management

Sponsored by: 
Join us as we review national medical claims denial trends. Together, we’ll explore how you can help prevent and manage denials — from registration all the way through claims and appeals management — with a three-pronged approach.
Virtual
March 30, 2023, 01:00 PM - 02:00 PM ET

The New Law: What You Need to Know About the No Surprises Act

Sponsored by: 
Under the No Surprises Act, healthcare providers and sites of care can no longer surprise patients with hidden charges for unexpected services. One of the main areas of concern surrounds reimbursements for your organization. Secure your reimbursements under the new law and register today!
Virtual
March 21, 2023, 01:00 PM - 02:00 PM ET

The Power of Patient Engagement Technology

Sponsored by: 
In recent years, the healthcare industry has changed dramatically. Organizations struggle with revenue and staffing shortages, while patients demand modern conveniences. The good news is a well-designed patient engagement strategy can use AI technology to address inefficiencies and delight patients.
Virtual
March 16, 2023, 01:00 PM - 02:00 PM ET

How 5G is Reshaping the Healthcare Industry

Sponsored by: 
In this hour-long webinar, we'll discuss how 5G has impacted healthcare delivery and shaped innovations like digital health and telehealth. We'll talk about what health systems are doing now with the technology, and how it will help the industry evolve.
Virtual
December 13, 2022, 01:00 PM - 02:00 PM ET

Rethinking the Future of the Healthcare Workforce

Sponsored by: 
COVID-19, the Great Resignation, and thinning margins are causing tremendous change, leading hospitals and health systems to rethink the future of healthcare, culture, and the workforce. This webinar examines current challenges and fundamental shifts critical to creating a stronger workforce.
Virtual
November 15, 2022, 01:00 PM - 02:00 PM ET

Using Technology to Wrap Digital Arms Around Patients

Sponsored by: 
University of Michigan Health-West EVP and CDIO Joshua Wilda, discusses the importance of patient engagement technology that can flex to meet individual needs throughout the patient journey and offer a unified, personalized experience that advances equity, inclusion, and care quality.
Virtual
October 27, 2022, 03:00 PM - 04:00 PM ET

The Power of Patience Experience Data

Sponsored by: 
Nearly every industry is revolutionizing how they think about caring for their employees and how to best differentiate with their customer experience, and while patient experience is often thought of as a nice to have in healthcare, the truth is, it is much more.
Virtual
October 27, 2022, 01:00 PM - 02:00 PM ET

Increase Operational Efficiencies with the latest in AI Technology

Sponsored by: 
What can you do to drive better efficiency within your organization? One solution: leverage the latest advancements in artificial intelligence and technology. During this session, you will hear an expert discussion around improving efficiencies in healthcare and how AI-powered technology can help!
Virtual
October 25, 2022, 01:00 PM - 02:00 PM ET

6 Ways Comprehensive Behavioral Health Reduces Avoidable Costs

Sponsored by: 
While nearly 50 million Americans are suffering from some type of mental illness, over half are not receiving treatment. And with a severe psychiatric shortage and a burnt-out workforce, we are seeing numerous issues. In this webinar, see benefits of virtual and automated behavioral health programs.
Virtual
October 20, 2022, 01:00 PM - 02:00 PM ET

Case Study: Achieving Integrated Quality and Risk Program Excellence

Sponsored by: 
Quality measurement and risk adjustment program integration can have a significant impact on a health plan’s member satisfaction and retention rates, as well as provider engagement. In this webinar, panelists will explore how health plans can improve outcomes & efficiency through integration.
Virtual
October 11, 2022, 01:00 PM - 02:00 PM ET

Forecasting the Future of Patient-Friendly Billing Experiences

Sponsored by: 
Whether you’re using print, or reaching the 56% of patients who prefer digital bills and statements, healthcare providers need to offer a variety of billing communication and payment options to serve a diverse patient audience. This panel discusses how to build a patient-friendly billing experience.
Virtual
September 29, 2022, 01:00 PM - 02:00 PM ET

The Role of AI-Powered Technology in Optimizing Telehealth

Sponsored by: 
Patients now have more options for care intensifying the need for healthcare organizations to offer digital conveniences and personalized patient experiences. In this webinar, join us for a conversation around key strategies that can create powerful patient and clinician experiences in virtual care.
Virtual
September 14, 2022, 11:00 AM - 12:00 PM ET

Data Security in the Hospital Setting

Hospitals are pressing to keep sensitive data safe and secure even as new threats and opportunities appear on an almost-daily basis. This virtual session will explore how health systems are using data while ensuring that it isn't hijacked or compromised.
Virtual
August 29, 2022, 01:00 PM - 02:00 PM ET

Ensuring a Quality Patient Experience of Value

Sponsored by: 
It is critical for clinicians to deliver quality interactions with patients, as it not only affects patient outcomes, but also an organization's reputation and reimbursement for services. This webinar will focus on the patient experience and why it creates moments of value between all parties.
Virtual

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