4. Commit to Practice Transformation
Putting value-based care knowledge and capabilities into action requires assessing a practice and how to optimize it for the new healthcare landscape—then enacting a plan for change.
Implementing the principles of population health management has been core to Augusta Oncology's journey. Specifically, we have focused on:
- Greater patient engagement and education;
- Addressing disparities in access to care; and
- Providing increased support for navigating the healthcare system, clinically and financially.
The OCM has been a wonderful first step in helping us to deliver on these [principles]. For other practices in oncology and across specialties, the takeaway is to expect nothing short of practice transformation to optimize the results from these new skills, clinical capabilities and operations.
5. Rethink Partners and Tools to Support
The technologies that supported community-based oncology practices in the fee-for-service era often focused on charting and billing patient visits. As our practice has adopted value-based care, we've needed to be thoughtful in assessing how best to operationalize entirely new needs.
That has meant starting with a comprehensive vision of how we want to holistically support our patients across all settings, then looking for new partners with deep, dedicated subject matter expertise and tools.
For example, on the OCM front, we have implemented purpose-built technologies for value-based care coordination and management, advanced analytics, and registry and regulatory reporting to take our practice to the next level.
Christopher Cheney is the senior clinical care editor at HealthLeaders.