Open Communication Softens Impact of Medical Errors on Patients and Families

Christopher Cheney, January 27, 2020

Although it has limits, open communication can decrease the emotional and behavioral impacts of medical errors.

Physician Gender Pay Gap: Link to Work-Life Balance Found Unlikely

Christopher Cheney, January 24, 2020

A full understanding of the causes of the pay gap between male and female physicians remains elusive.

Intermountain, CDC Develop 4-Part Antibiotic Stewardship Initiative for Urgent Care

Christopher Cheney, January 22, 2020

The CDC awarded a $1.8 million contract to Intermountain and the University of Utah to improve antibiotic stewardship at urgent care centers.

CVS Health Targets 2020 Healthcare Trends

Christopher Cheney, January 21, 2020

CVS Health and its corporate partner Aetna have launched initiatives to take on some of the most daunting challenges in healthcare.

Clinicians Uneasy About Healthcare M&A Deals, Survey Shows

Christopher Cheney, January 20, 2020

Healthcare organization leaders can pursue clinician-focused strategies to help achieve successful M&A transactions.

How Hospitals Can Improve Patient Nutrition and Promote Healthy Lifestyles

Christopher Cheney, January 17, 2020

Hospitals can promote good nutrition and healthy lifestyles through many programs, including plant-based menus and educational efforts.

How IU Health Manages Online Ratings and Reviews to Better Serve Patients

Christopher Cheney, January 15, 2020

Becoming more customer-friendly for patients was the primary reason IU Health launched its online ratings and reviews initiative, executive director of digital marketing and experience says.

Target Long-Term Emergency Room Frequent Users to Curb Visits and Cut Costs

Christopher Cheney, January 14, 2020

Long-term ED frequent users use emergency rooms on a chronic basis and have relatively high costs, researchers find.

Physicians Spend About 16 Minutes Per Outpatient Encounter Using EHRs

Christopher Cheney, January 13, 2020

Within specialties, researchers found wide variation in the distribution of time spent by physicians using EHRs, indicating significant potential for improvement.

M&A Deals Do Not Improve Care Quality at Acquired Hospitals

Christopher Cheney, January 10, 2020

Researchers find a significant but small decrease in patient experience performance at acquired hospitals.

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