U.S. healthcare is the most expensive healthcare in the world. Many of the policies and programs designed to rein in those costs have been predicated on the idea that information about quality and price would make Americans more discerning shoppers of healthcare — and with that shopping would come some market discipline.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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