Do you only speak Tzotzil? Or maybe you can only properly describe your symptoms in your native Chaldean. Don't worry, St. Luke's Magic Valley Medical Center has got you covered. The hospital already had a contract to provide translators and a few Spanish-speaking employees. But someone wasn't always around to translate if a non-English speaking or deaf patient came into the emergency room or for Quick Care i.e., walk-ins with colds, injuries or infections that are urgent but not serious enough for the ER. So the hospital started a pilot program in the emergency rooms in Twin Falls and at St. Luke's Jerome two years ago, using a remote translation service, said Malena Rodriguez, a nurse and the hospital's coordinator for language services.
