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Innovation Event Targets Patient Engagement and Automation Topics

By Christopher Cheney  
   June 24, 2019

Senior healthcare leaders from health systems and hospital across the country are set to share their technology adoption experiences and success stories.

Automation adoption and tapping the potential of technology to seize patient and clinician engagement opportunities are the dominant themes of next month's HealthLeaders Innovation Exchange in Ojai, California.

The event features four dozen top healthcare executives from health systems and hospitals across the country, including Intermountain Healthcare, OhioHealth, and Sutter Health. Here's a preview of the topics participants will address in roundtable discussions.


From clinical care, to workflow, to back-office operations, several automated technologies have taken hold in the healthcare sector, including artificial intelligence, predictive analytics, the Internet of Medical Things (IoMT), natural language processing, and robotic process automation.

Innovation Exchange participants are set to discuss a half-dozen automation adoption challenges and success stories:

  • Innovative approaches to automation as well as business and operational impacts
  • Results of investments in AI, machine learning, and predictive analytics
  • Ensuring data privacy and security for IoMT
  • Processes for health systems in selecting innovation pilots, the role of information technology departments, and achieving scale
  • Automation partnerships and collaborations with third parties such as other health systems and nontraditional healthcare organizations

Executives who attend the Exchange plan to explore AI and predictive modeling that can help anticipate patient needs associated with social determinants of health, and understand how social determinants of health interact with chronic conditions and impact risk.

In addition, healthcare leaders will discuss how to scale innovation initiatives from pilots and prototypes.

Technological approaches to engagement

Patient engagement is a priority for health systems, not only in guiding patients to choose providers, but also in devising ways to involve patients in their own care. Examples of technology revolutionizing patient engagement include wearable sensor devices, online review platforms such as Google and Facebook, and chronic disease management apps.

Innovation Exchange participants are slated to explore technology solutions that can impact a wide range of engagement activity, including telemedicine, artificial intelligence, predictive modeling, and remote sensing:

  • Remote monitoring to serve vulnerable populations and address social determinants of health
  • Technology to manage population health initiatives
  • Generating and impacting online ratings on review websites such as Leapfrog
  • Technology that shapes the involvement of patients in their care such as navigating hospital services
  • AI and predictive analytics to allocate clinical resources and manage negative outcomes such as readmissions
  • Technology to boost clinician engagement such as monitoring adherence to evidence-based care
  • Technology that engages patients outside the hospital walls, including telehealth initiatives
  • Predictive tools to target high utilizers of healthcare services and help manage their care

Exchange participants also plan to discuss methods to elevate patient involvement in care with technology, navigators, educators, and motivational interviewing.

The Innovation Exchange is one of six healthcare thought-leadership and networking events that HealthLeaders holds annually. While the events are invitation-only, qualified healthcare executives, director-level and above, will be considered. To inquire about the HealthLeaders Exchange program, email us at

Christopher Cheney is the senior clinical care​ editor at HealthLeaders.

Photo credit: Pictured above: Linda Butler, MD, Vice President of Medical Affairs/Chief Medical Officer/Chief Medical Information Officer at UNC Rex Healthcare. (Photo: David Hartig)


Artificial intelligence has matured to the point where health systems are actively seeking opportunities to apply the technology across their enterprises.

One of the primary goals of technological engagement is elevating the role of patients in their care.

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