"The big thing with the infusion management is the unit-based dashboard that's in the clinical units as well as in the pharmacy itself," Mather says. Nurses see alarms and know when they need to return to the patient's room; pharmacists know when to start preparing replacement bags of critical fluids.
"It's like air traffic control. So you see a visual picture of all of the infusions that are running either in that unit, or in the pharmacy, in the whole hospital.
A 'Great Visual Tool'
"You have a real good idea from your team perspective in communicating between both departments what is going on, what infusion do I need to pay attention to, especially if I'm the charge nurse, or I'm the nurse manager, I'm the pharmacist. It helps you coordinate care."
From a physician's standpoint, she says, "when they're rounding on a unit, they can just get a real quick look too, or if they're in the intensive care unit, where a lot of those real critical drips and intensity of medications are being used, they can look and see real quick in one visual picture about what infusions are running at what rate and how much has gone in."
Mather calls it "a great visual tool to give you a picture about that medication piece for that patient."
Among the lessons learned, Mather says: "It was really important to test every single medication and then on the actual alerts. I tested all kinds of different ways. You just have to test over and over to make sure you are getting the correct alert at the correct time. So I guess the big thing is just test all the time, or test everything."
Scott Mace is the former senior technology editor for HealthLeaders Media. He is now the senior editor, custom content at H3.Group.