As MedSitter evolves to meet the ever-changing demands of healthcare, we are excited to reveal we’re now Collette Health.
In a healthcare landscape where needs often outpace available resources, we've been at the helm of pioneering high-acuity virtual care. Imagine a hospital setting where one trained professional can expertly monitor not just one, but 10 patients, all while ensuring each receives tailored, attentive care.
Merging virtual monitoring, clinician observers, and cutting-edge analytics, Collette Health is helping solve the pervasive issue of hospital staffing shortages while simultaneously elevating patient safety, experience, and satisfaction. With this fresh identity, we’re not just retaining our leadership in crafting a revolutionary and cost-effective healthcare model, we’re also setting a new gold standard for the future.
Tackling the Nursing Shortage Head-On
With a looming nursing shortage—900,000 nurses are expected to leave by 2027—Collette Health offers a new solution, maintaining a 10:1 observation ratio and enabling instant bedside access. Digital solutions like two-way audio-video interactions enhance clinician efficiency and prioritize patient well-being.
Our interface, with AI-powered presence detection, optimizes patient focus. Key considerations during development and testing included screen size and video clarity. If distracted, observers receive alerts. Custom notification thresholds cater to each institution’s needs.
Machine learning and artificial intelligence are integral to Collette Health's virtual observation platform, empowering virtual observers to seamlessly bridge communication divides. Our system boasts an extensive “prompt library” supporting 63 languages. When faced with language disparities, the system—backed by machine learning—swiftly translates and vocalizes free-form text entries, providing real-time, accurate translations and enriching the patient care experience.
By harnessing cutting-edge technology, Collette Health streamlines communication for patients with limited English proficiency. Our system offers inclusive, real-time communication across a multitude of languages, even ASL, using text-to-speech conversions. Overcoming these linguistic barriers helps patients articulate their needs, fears, and pain points more effectively, ensuring care that's both accurate and uniquely tailored to each individual.
As MedSitter evolves to meet the ever-changing demands of healthcare, we are excited to reveal we’re now Collette Health. In a healthcare landscape where needs often outpace available resources, we've been at the helm of pioneering high-acuity virtual care. Imagine a hospital setting where one trained professional can expertly monitor not just one, but 10 patients, all while ensuring each receives tailored, attentive care.
Merging virtual monitoring, clinician observers, and cutting-edge analytics, Collette Health is helping solve the pervasive issue of hospital staffing shortages while simultaneously elevating patient safety, experience, and satisfaction. With this fresh identity, we’re not just retaining our leadership in crafting a revolutionary and cost-effective healthcare model, we’re also setting a new gold standard for the future.
Enhanced Safety at Lowered Costs
In many hospitals, an alarming 79% of falls go unnoticed. Worse still, half of these are elimination falls, occurring when a patient tries to visit the restroom without assistance. With Collette Health’s virtual clinical observation system, hospitals like Reid Health have seen a remarkable 32% drop in fall rates after its implementation. Each prevented fall not only averts the emotional distress inflicted upon patients and their families, but also saves approximately $14,000.
Analytics and reporting offer a detailed view of interactions. Every time a virtual observer speaks to a patient, it's recorded as a “verbal intervention.” Observers can also record “good catches” with an optional note field. This granular data—capturing incident timing, location, and speed of intervention—enables healthcare providers to preemptively address potential issues, fostering proactive patient care and continuous improvement.
Then there’s the cost savings. Traditional 1:1 observation can be expensive—50,000 hours at $19/hour amounts to a staggering $950,000. With virtual observation, this expense plunges to just $95,000. A 98.8% success rate in alert redirection showcases its efficiency.
Leading the Charge in Clinical Virtual Observation
Technology truly shines when it’s customized for tangible, everyday use. Amid the complexities of today's healthcare landscape—especially for high-acuity patients—virtual clinical observation emerges as a timely answer to staff shortages, patient safety, and economic concerns.
By leveraging real-time monitoring, bridging language gaps, and tapping into robust data analytics, healthcare is evolving from a reactive model to a proactive, deeply personalized one. Leading this transformative journey, Collette Health stands as a beacon, setting a fresh care standard across healthcare institutions and guaranteeing high-acuity patients receive the undivided attention and support they deserve.
Holly Miller, Collette Health President, is dedicated to implementing virtual care solutions that focus on patient impact and clinician experience.