Heart patient Arnaldo Navarro Delgado is flanked by a community health worker and a medical social worker as he sits in his apartment off Taylor Boulevard in south Louisville. Using a Spanish translator, who joins the group by speaker phone, the workers chat with Delgado, 64, about his life and his health status since he underwent open heart surgery a few weeks before at Jewish Hospital. Along with asking about his level of pain, his weight and his blood pressure, workers Samantha Roberts and Shalonda Jones ask Delgado, who is unemployed, whether he's been able to find a way to pay his rent and whether he and his wife have enough food to make it through the weekend.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
...