Rose Lee Diggs, an 89-year-old woman whose body was found on the roof of University of Pittsburgh-Montefiore, was the victim of a vast, impersonal hospital system that favored profit over patient care, claims a lawsuit. The suit, brought by Diggs' son, accuses the University of Pittsburgh Medical Center of being "recklessly indifferent" in its handling of her treatment. The lawsuit also charges that UPMC created a dangerous healthcare environment with inadequate staffing levels, poor security, a dismal records system, and a patient population bursting at the seams.