Why 'sorry' is such a loaded word for doctors

Nearly 40 states have laws allowing doctors to say "sorry" to patients for bad diagnoses, procedures and outcomes. Those laws prohibit using the apology as evidence in a malpractice lawsuit. But patients often don't file suits because they don't know they've been injured by a doctor and because lawyers can't afford cost of going to court. Still, botched medical procedures do lead to malpractice suits when big settlements are possible.