CNOs can build confidence and provide education to improve the ED nurse experience, says this nurse leader.
From a nurse's perspective, the emergency department is a place where care delivery can be chaotic and disorganized.
Crowded emergency rooms and workplace violence are big obstacles that get in the way of providing safe and efficient care delivery, and it's the CNO's responsibility to make sure that the ED nurses are prepared to handle as many different scenarios as possible.
Here are three ways that CNOs can support emergency department nurses, according to Ryan Oglesby, president of the Emergency Nurses Association (ENA).
Click here to read the accompanying article.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
Leadership buy-in from CNEs, CNOs, and ED leaders is critical, and signifies that quality care begins at the front door of the ED.
CNOs can help with ongoing education and training focused on critical thinking, clinical decision-making and judgement, and advanced assessment skills.