After being fined $339,000 by Illinois' Department of Insurance, Blue Cross Blue Shield has caught the attention of lawmakers at the Capitol. The insurer has been at the center of a controversy after it terminated a contract with Springfield Clinic, leaving tens of thousands of customers in limbo.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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