Keep these three things in mind the next time you're shopping different vendors for a new RCM solution.
Revenue cycle management solutions are a substaintial investment for even the largest organizations. When listening to a vendors presentation, it's important that leaders know the issues they're wanting to address in their revenue cycle operations, so that they can discern which vendor has the solution that best suits their needs. Keep these three things in mind going forward.
Jasmyne Ray is the revenue cycle editor at HealthLeaders.
KEY TAKEAWAYS
Is the vendor asking questions about your organization's specific revenue cycle needs?
Have they worked with hospitals or health systems similar to yours before? Can they provide references?