"We want our staff to perform at the top of their scale."
Bringing AI into revenue cycle operations has the double benefit of increasing efficiency and freeing up staff to work on more complex tasks. Shannan Bolton, Vice President of Revenue Cycle Optimization for Stanford Health Care, discusses how AI solutions have enabled the system to place staff where their efforts would have the greatest impact.
Jasmyne Ray is the revenue cycle editor at HealthLeaders.
KEY TAKEAWAYS
With AI solutions completing simpler tasks, staff are able to focus their time and efforts on more complex issues.