StrategyHow Summa Health Kindled a Cultural Turnaround: 3 Steps
Physician and employee engagement faltered. Then came a public crisis and leadership change. Here's how the Ohio health system got...
3 Employee Satisfaction Ideas from the Revenue Cycle Exchange
Executives say flexibility, recognition, and rewards are among the keys to maintaining high employee satisfaction.
StrategyPrimary Care Staffing Models Should Evolve Amid Shift to Value-Based Care
Providers with higher-level skills in their staffing mix aren't necessarily more productive than those that rely exclusively on medical assistants.
Clinical CareRude Surgeons Make Things Complicated for Their Patients
Patients of surgeons who were cited for unprofessional conduct had an 18% to 32% higher risk for complications.
Clinical CareDoing More Harm Than Good? Healthcare Workers Often Provide Care While Sick
Organizations should clarify what symptoms require exclusion from work and develop policies for working while symptomatic, says the study's lead...
Healthcare Labor Unions Flex Their Muscles
Recent events spotlight concerns about caring for underserved, VA staffing
Clinical CareHow You Should Think About Solving Physician Burnout
At health systems, hospitals, and physician practices, one-dimensional approaches to burnout are unlikely to succeed.
NursingDisclosure Law Improves Nurse Staffing Ratios in New Jersey
New Jersey is one of eight states that require hospitals and nursing homes to report staffing ratios.
Clinical Care3 Steps to Drive Transformation at Healthcare Organizations
To achieve fundamental change, healthcare leaders and their teams face multiple challenges such as establishing an enterprise-wide strategy.
StrategySt. Luke's in Houston Replaces Its President, Other Top Leaders After Series of Care Lapses, Recent Deadly Error
The sudden removal of the three executives follows a yearlong investigation by ProPublica and the Houston Chronicle into widespread problems...
StrategyHealth Care Is Where The Jobs Are. But What Kind Of Jobs?
Were they highly paid doctors and hospital executives or were they positions on the other end of the pay scale?
NursingGrow an Operating Room Nurse Pipeline in 3 Steps
Struggling to find experienced operating room RNs? One healthcare system started its own pipeline with an OR fellowship program.