As hospitals face tremendous financial pressures and regulatory burdens, leaders need to work hard to ensure their departments' success, and each leader has a unique way of doing just that.
It's no secret that hospitals are facing unprecedented financial pressures and regulatory burdens, and leaders organizationwide are working hard to keep their departments above water. In HealthLeaders' newest series The Exec editors touch base with leaders from every facet of an organization about triumphs and struggles within their role.
Check out some of the recent spotlights you may have missed pertaining to leaders and their work in surrounding the revenue cycle.
The Exec: Health Systems Succeed with Effective Outpatient Strategies
Outpatient care is essential to drive value in healthcare, says Tiffany Smith Sullivan, MPH, senior vice president and chief operating officer of physician services at NYP.
"To drive value at its core, you need a patient-centered approach. We need to build teams for patients that manage complex types of care, so that we are aligned, we are communicating, and we are working with the patient to make sure that they have everything they need to remain healthy in the ambulatory setting. For example, we want a patient who is managing diabetes to not have to go to the emergency department or have an inpatient stay. That is a condition that we can manage in the ambulatory setting with community partners to help the patient get what they need to stay healthy."
Read more from Smith Sullivan’s spotlight here.
The Exec: Breaking Free From 'Button-Mashing' Through Revenue Cycle Automation
How to best leverage revenue cycle technology is something organizations are learning on the fly. But for healthcare leaders and workers, it's just as important to understand what technology can't and shouldn't do.
Tackling those misconceptions is critical, explains University Health's vice president of health information management and revenue cycle Seth Katz.
Read more from Katz’s spotlight here.
The Exec: Henry Ford Health CFO Discusses Plans for Hospital's Financial Success
Hospitals and health systems are eager to put the pandemic behind them, and while the physical devastation may be slowing, its impact, along with the labor crisis, rising expenses, and inflation are still taking its toll on healthcare providers.
Robin Damschroder, the CFO for Henry Ford Health—the Detroit-based healthcare provider with $6.8 billion in total patient revenue—is at the forefront of the fight to regain the health sector's financial stability.
“To drive value at its core, you need a patient-centered approach. We need to build teams for patients that manage complex types of care, so that we are aligned, we are communicating, and we are working with the patient to make sure that they have everything they need to remain healthy in the ambulatory setting.”
Tiffany Smith Sullivan, MPH, senior vice president and chief operating officer of physician services at NYP.
Amanda Norris is the Director of Content for HealthLeaders.