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Revenue Cycle Technology Week: One Health System's Quest to Secure More Revenue

Analysis  |  By Amanda Norris  
   November 13, 2023

For HealthLeaders' Revenue Cycle Technology Week, hear how the VP of finance and revenue cycle at PMHA worked to secure more revenue and reduce denials.

In honor of HeathLeaders' Revenue Cycle Technology Week, we are spotlighting some of the best stories in revenue cycle technology.

As finance and revenue cycle leaders fight against poor operating margins, reduced reimbursement, and inflated expenses, developing and executing a strategic path to a financially sustainable future is essential.

Nicole Clawson, VP of finance and revenue cycle at Pennsylvania Mountains Healthcare Alliance (PMHA), feels these same pressures at her health system—a collaborative network of independent community hospitals located primarily in Western and Central Pennsylvania. 

When budgets are tight, leaders need to be strategic when investing in technology. Because cost efficiency is so important, healthcare systems and hospitals alike need to get a lot of bang for their buck when considering technology—ROI is always key.

Clawson has the same thoughts since the PMHA mission is to enhance the ability of its member hospitals to provide patient-centered community-based care and to maintain their status as independent community hospitals. 

To help ensure financial stability, the revenue cycle division at PMHA includes an overall approach to standardization and process efficiencies focusing on people, process, and technology, Clawson explained to HealthLeaders.

Read the entire story here.

Amanda Norris is the Associate Content Manager of Finance, Payer, Revenue Cycle, and Strategy for HealthLeaders.

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