Retail Clinics a Disruptive Innovation

I spoke with Paul Keckley director of Deloitte's Center for Health Solutions, on the latest developments on retail clinics. The business model has gone through its adolescent stage, he says, but it's here to stay. Hospitals should get in on this game, because consumers want it, it's a disruptive innovation, and it can drive business to their primary care physicians and ultimately, the hospital. Think EMR.