front end

AI adoption in healthcare revenue cycle is accelerating, but a widening trust gap is preventing organizations from moving beyond pilots.

By prioritizing proactive price transparency, realistic automation strategies, and cross-departmental staff development, UW Health is redefining the patient financial experience...

Since the No Surprises Act took effect, in-network claim volumes have increased for key specialties while payment rates have largely...

From AI adoption to the expansion of digital front doors, healthcare executives weigh in on the strategies defining the next...

Shannon Ducat of ProMedica Health explains how the health system has created a "seamless" patient arrival experience by integrating a...

Ryan Klein of UW Health explains how the health system is using technology to automate estimates and personalize the patient...

There's a lot of hype around the potential for new technologies to fix the prior authorization process, but this rev...

The Change Healthcare cyberattack wreaked havoc throughout the healthcare industry, but it served as a catalyst to accelerate a strategic...

New survey data show that patients desire streamlined, transparent, and digital front-end experiences. Meeting these needs is essential to boosting...

The latest webinar in The Winning Edge series features a discussion among leaders from UW Health, INTEGRIS Health, Moffitt Cancer...

Challenges pertaining to collecting patient payments is top of mind for revenue cycle leaders. And for good reason.

Fewer patients are experiencing obstacles to accessing healthcare, according to a new survey, although persistent systemic issues limit improvements. How...