By most accounts, the health information technology sector in 2008 fared relatively well even as the economy was collapsing around it. Yes, hospitals and health systems have had to make some calculated moves to cope with the crisis, such as delaying facility upgrades, equipment purchases, or health IT initiatives, but those moves could be seen as a small price to pay compared to the alternatives being experienced by other industries (read: massive layoffs, bankruptcies, bail-outs).
Predictions for 2009 suggest that health IT looks set to see some slowdown for at least the next 12 months as hospitals and health systems reevaluate budgets and identify cost cutting measures. "For those organizations with decent margins, I think they will continue to fund IT, but not look to make increases, being very conservative, awaiting the righting of the financial markets. They will also want to be conservative awaiting the new administration's plan on HIT—while there have been rumors and trial balloons thrown out there, nothing definitive has occurred and the mood of the new congress has yet to be tested," says Joel S. Shoolin, DO, vice president of clinical informatics at Advocate Healthcare in Oak Brook, IL.
Health IT budgets are distinct from other departments in that so much of HIT spending is long-term. Shoolin says that though new items are being put on hold, there are enough big ticket items already in the works to keep the department busy, "although we are unable to move as far and fast ahead as we'd we'd like," he says.
A new survey by the College of Healthcare Information Management Executives, The National Alliance for Health Information Technology, and AHA Solutions Inc., says the bulk of IT operating budgets are actually healthier than those of their organization's. Two-thirds (65%) of the 144 chief information officers and 27 chief financial officers and vice-presidents of finance surveyed say the annual budgets for running their departments will increase or stay the same in 2009 compared with 31% who say their budgets will decrease. One chief technology officer in the report summed up his department's spending philosophy by saying, "Cost cutting is important, but we can't ignore the potential of IT to have a profound positive financial impact on the organization in these trying times. This is precisely the time when creative leadership in IT can be most effective."
That perspective is being echoed by CIOs of hospitals large and small, who realize that it's going to take some investment to meet the requirements for upcoming P4P incentives and proposed HIT requirements related to Medicare. "Our current on-hold projects are not P4P. They fit mostly into convenience or nice-to-have. There are some that could improve patient safety and I suspect these will be the first to be reassessed," says Shoolin.
Of course, the idea that you must spend money to make money only works if you have the money to spend in the first place. The general consensus seems to be that if this economic situation continues deep into 2009, gaining access to the capital needed to fund any big projects will become increasingly difficult. For example, 52% of CIOs report reductions or delays in funding for EMRs, according to the CHIME/NAHIT/AHA report. Slightly fewer—43% of CIOs—expect cuts or delays in funding for CPOE systems.
Meanwhile, more than half of CIOs in the survey report that their organization's capital budget will remain the same in 2009 while 36% said it would decrease. Just 2% expect their organizations' capital budgets to rise. So it seems the old, "do more with less" adage is in full effect these days.
Jane Horowitz, NAHIT's chief operating officer says one of the first places hospitals are looking to cut spending is with outsourcing and consulting. "Hospitals are asking what can be cut back and what can you bring internally. We even saw a decline in the addition of new applications and software. It's definitely a 'make due with what you have' scenario," she says. Horowitz says she expects to have a clearer picture of how 2009 will treat IT when the groups conduct a second follow-up survey later this year. "There is still a lot of the unknown. A few people indicated to us that it is simply too soon to tell what the effect a recession will have on health information spending," she says.
I'm not much of one for predictions. This year is a good example why—the economic breakdown caught a whole lot of people smarter than I off guard. So, I'm not making any predictions here. However, based on everything I am reading and hearing, health information technology is one area that looks to offer at least a little stability in difficult times. Even the Congressional Budget Office, in its largely pessimistic analysis of major health insurance proposals, predicts the federal government could save a total of $34 billion over 10 years from a Medicare requirement for doctors and hospitals to use health information technology. With billion dollar savings estimates like that one floating around, I predict (okay, just one) that demand for HIT services will only grow over time, despite economic conditions. However, to predict whether the money will be there to fund the projects spawned by that demand, that takes skill that falls outside of my pay range.
Kathryn Mackenzie is technology editor of HealthLeaders magazine. She can be reached at kmackenzie@healthleadersmedia.com.
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With Americans pulling back on spending in a tight economy and retailers suffering a dismal holiday shopping season, payment for Chinese goods are being delayed by as much as 120 days after shipping, compared to the typical 30 to 45 days. This is forcing their suppliers to borrow more money to cover the difference, although there are some Chinese suppliers who cannot raise the money and are in turn going out of business.
As Barack Obama prepares to spend billions on health information technology, some specialists are warning against investing too heavily in existing electronic recordkeeping systems. In a recent letter to Obama, a top technology adviser to the American Academy of Family Physicians said that current systems are expensive, cumbersome to use, and cannot easily exchange information about patients' health histories and treatments among different hospitals, labs, and doctors' offices. The letter said that while some of a proposed stimulus package could be spent on electronic health records, the bulk of it should go toward simpler and cheaper technology, such as rewarding doctors for using computers to communicate with patients and for specialist referrals.
New York Gov. David Paterson has told Barack Obama's presidential transition team that the state has seven health information technology infrastructure projects that qualify as targets for the new administration's economic stimulus plan. In a recent letter to Obama, Paterson said New York is "ready to obligate in excess of $300 million within 180 days to implement a plan for health information exchange and $1 billion for provider electronic health records."
An increasing number of Americans are discovering medical tourism in India. It is predicted that the trend will grow annually by 30% by 2015. According to officials, the cost of surgery and other medical procedures in India is one-tenth or less of what it is in the U.S. and Western Europe.
Hershey (PA) Medical Center is now using a sophisticated computer program that serves as a watchdog for infection outbreaks. With a few mouse clicks on a Web browser, the hospital's infection-control staffers can quickly generate reports illustrating how many patients within a particular unit are infected, and which lab specimen contained the germs. Pennsylvania health officials view the technology as a critical tool for helping hospitals reduce healthcare costs by identifying potential systemic infection-control problems sooner than is possible by reviewing paper records by hand.
In the country's ailing economy, many are turning to medical travel for better, cheaper, and more expedient healthcare, particularly for procedures not covered by insurance plans. And while this trend continues to grow, some question whether it's worth some of the risks involved.
This week I'm enjoying the thin air and picturesque scenery of Keystone, CO, as I spend the week at a unique consulting company called Starizon. Here, Gary Adamson is taking a few of us from HealthLeaders Media through Starizon's process of exploring, designing, and implementing compelling corporate experiences.
After only a day here, I found myself considering how the concept of experience design should influence global healthcare organizations. You might recall I mentioned that I participated in a medical travel conference in Washington, DC, last month. I heard a couple folks there bemoan the fact that some global hospital executives are complaining that outbound medical travel from the U.S. hasn't accelerated as quickly as they had hoped.
These execs figure they have developed medical travel departments, invested in marketing, entered into networks with medical travel facilitators, and seen positive buzz in the media about the cost and quality of care abroad.
So when are they going to see the major influx of American patients that they've heard about?
It would be all too easy to blame the global recession and the wait-and-see attitude by U.S. employers and insurers. But perhaps those who work in the medical travel industry need to reconsider how they promote and deliver their healing experience.
Sure, consumers know about the value proposition of low-cost, high-quality care abroad; and top-tier global hospitals like Bumrungrad International, Parkway Health hospitals, and Bangkok Hospital are providing excellent experiences. I wrote some time ago in HealthLeaders magazine that it is the modern-day healthcare marketer's mission to cultivate a legion of loyalists to advocate on the healthcare organization's behalf.
That's especially true today for global providers—and not just the experience within their walls, but instead work to make the experience incredible when the medical traveler:
First learns about medical travel
Gathers information
Makes arrangements
Travels to your facility
Receives care
Recovers
Travels home
Receives post-discharge care
In other words, look at the totality of the experience from the lens of a usability or experience designer.
In a presentation, Starizon's Adamson reminded about the story of Roger Bannister, an English physician who became the first man to run the mile in under 4 minutes.
Many at the time thought the feat was impossible until Bannister ran the mile in 1954 in 3 minutes, 59.4 seconds. And then a curious thing happened after Bannister broke the 4-minute-mile barrier. Within three years, 16 other runners run sub-fours.
That's the power of true innovation—proving what was thought impossible is possible. For global health providers the challenge is to look beyond the value proposition. Health consumers, employers, and payers expect high-quality care. They know the cost differential. But they need to believe in the experience.
National health spending grew in 2007 at the lowest rate in nine years, mainly because prescription drug spending increased at the slowest pace since 1963, according to a government report. Other types of health spending rose at a brisk pace, pushing the total to $2.2 trillion, or 16.2% of the gross domestic product. Spending averaged $7,421 for each person. Total health spending rose 6.1%, compared with a 6.7% increase in 2006.
Healthcare activists have attacked the Grady Memorial Hospital proposal to increase medical costs to some uninsured patients, saying hospital leaders were being insensitive to poor people. The plan would effectively shut needy people out of care at an Atlanta hospital that they depend on as a health center of last resort, said several people who spoke at the Grady board meeting. Grady officials set off a storm of controversy when they recently aired proposals that could eliminate free care to some patients. Stressing that the hospital remains millions of dollars in debt, Grady CEO Michael Young said the hospital wants "to make sure that people who can afford to pay something will pay something."