Sharp HealthCare in San Diego examined its methods, zapped redundancies, and created a successful and sustainable patient-centered care model. The key was building an orchestrated, consistent process.
Hospitals have known for years that there are many advantages to marketing a comprehensive set of women's health services as a single unit. North Shore-LIJ Health System set out four years ago to create the Katz Institute for Women's Health to develop that structure.
The interventional cardiology program at The Mount Sinai Hospital in New York handles almost 20,000 cases per year with very low complication and mortality rates. Critical to the program's success is a set of 10 protocols captured in a 150-page book.
The interventional cardiology program at The Mount Sinai Hospital consistently ranks as a top—if not the top—program in New York City in terms of volume and lowest complications. We look at how leadership and teaching, adherence to a strict set of protocols, and...
Oakland, Calif.–based Kaiser Permanente, even with its massive scale of 8.9 million health plan members, more than 16,000 physicians, and 170,000 employees, is built around the team medicine concept. This is an excerpt from a fuller case study which accompanies the May...
All hospitals have patient safety programs meant to reduce harm. Henry Ford Health System in Detroit took a more blunt approach in 2007: cut harm by 50%.
The board of the five-hospital health system—the 2011...
The three emergency departments at Cambridge (MA) Health Alliance used to be like Disney World, and not in a good way. In this case study, part of an upcoming HealthLeaders Rounds event, we examine how CHA transformed itself.
Will Ford's plan to install health monitoring devices and interfaces in its cars work? Healthcare professionals know how difficult it is to get patients to monitor their health. But this is just the start of a lot of industries imagining how they can gather, use, and...
A revamped staffing model for nurses and a boost to physician compensation and accountability are among the operational and clinical improvements documented in our case study of Cambridge Health Alliance's internal transformation.
A decade into surveying hundreds of healthcare CIOs, CMIOs, and others about what makes health information technology projects work and what makes them fail, a handful of common blunders persist.
