An expert in geriatric medicine calls for a more mindful and measured strategy that takes into consideration the physical and emotional needs and values of patients who are in their last years of life.
People live longer thanks to modern medicine. However, care providers can sometimes fail to account that people living to an advanced age are often coping with multiple chronic illnesses and likely do not fall under a standardized treatment regimen. It's a stage in the final years of life that more people will pass through as our demographic ages, yet providers often don't make the distinction.
Joanne Lynn, MD, a geriatrician, hospice physician, and director of the non-profit Altarum Center for Elder Care and Advanced Illness, is the lead author of a commentary this month in The Journal ofThe American Medical Association, which calls for a more mindful and measured strategy that takes into consideration the physical and emotional needs and values of patients who are in their last years of life.
Joanne Lynn, MD
Lynn elaborated on her JAMA commentary in an interview with HealthLeaders Media. The following is an edited transcript.
HLM: How did this disconnect develop between the patients' values and the care regimen?
Lynn: We inherited a healthcare system that was thought of mostly as a fix-it model. You get a gall bladder attack and you get your gall bladder out. You break a bone, you get it set. For most of history, the reason to go to a doctor was to get something fixed. That is a very good thing. If things can get fixed let's do it.
If things can be prevented let's prevent them. The upshot of doing that well is that we have changed how we come to the end of life. For the first few years in the 1900s people were mostly healthy until they died. The person had something devastating happen, an infection or an accident or childbirth, and then died very quickly. Now, those things will all be averted and you will live with progressively weakening body systems and we need a very different care system for that part of life.
A lot of the time people who are sick are getting their care in the emergency room, they're getting their care from a hospitalist for this three days, and then they're moved to a skilled nursing facility for eight days. They feel that they are on a conveyor belt and things are being done to them with nobody getting to know their hopes and fears, and their capabilities and resources and limitations.
We need to measure that care system differently because it is trying to provide different things. What I want is a care system that has continuity and that is concerned about my hopes and fears, and tailors a set of services to what I most need, rather than assuming that they're going to come in and fix it.
HLM: How is our healthcare system failing to address the needs of people who may not require hospice care, but who are often in the last years of their lives?
Lynn: This idea that you can do special things for these people who are neatly labeled 'terminally ill' is now one of the things that is in the way of doing a good job for people who are just living with the ravages of old age.
For the person who is living with advanced illness but without a predictable timing of their death, we need to be able to provide long-term supports. We know they are in the shadow of death, that it could happen relatively quickly and at any time, but the person could live a long time. We haven't redesigned the care structure around that sort of person.
HLM: Are you seeing this disconnect first hand?
Lynn: I take care of very sick people and see that the quality measures that are commonly in use are very much a misfit for a population at this stage in their lives. This part of most lives is not governed by the usual rules. A personal living with multiple chronic illnesses and serious disabilities and who will likely die within the next few years, there is not much sense in putting him through a colonoscopy.
But on the other hand there might be a tremendous value to learning if this patient wants to finish the great American novel or to get right with God or to avoid spending the family savings. People have very different priorities as they get toward the ends of their lives.
It really matters what are your hopes and fears, but we don't measure any of that. We measure in terms of professional standards. The cardiologist says you ought to be on these three drugs, and the oncologist says we need cancer screenings for people of this age. For the usual person at this age, yes. But what about a person who is facing a really serious illness?
HLM: What are patients telling you?
Lynn: Patients usually don't actually know to complain about the quality metrics. It's the doctors and social workers and nurses who say 'this is crazy! Why are we doing this to this person who either cannot benefit or wouldn't want it if they realized why we are doing it?'
There are some patients who are asking 'why am I still getting a mammogram when I am dying of kidney cancer or leukemia?' And everybody will stop and say 'Oh yes. Of course.' But most people will go along with it because the doctor ordered it and they don't think it through.
HLM: Isn't this something that could be measured through patient satisfaction scores?
Lynn: No. Most patients tend to be unduly satisfied. The majority of people make peace with what they have. There are some people who you can't satisfy no matter what you do. So, the variation is within a small range that is actually sensitive to the care that the person got. Plus, real charlatan care can be satisfying to the patient. You wouldn't want to measure only what the patient was satisfied with.
We should aim for a higher standard, and that should be that people really feel they got the best chance they could of living meaningfully and comfortably on their own terms as they get to the end of their lives.
Most of us now will live for a few years with serious disability and we haven't learned yet how to judge that piece of time. We talk about 'let's see if we can keep you from getting a pressure ulcer,' but that's not a reason to stay alive.
It's more 'can you maintain your role in the family? Can you do things that are satisfying for you? Can you attend to your spiritual issues? Can you avoid impoverishment?' For many people, they would like to stay in their own home as long as possible. Did people try to do that rather than put them in a nursing home at the first opportunity? There are a number of things that lots of people would say are important. And there are the idiosyncratic ones. The person who has an unusual preference—that is terribly important to that person.
HLM: How would you measure patient values?
Lynn: I would love to ask patients and families if they feel their care team is trying to help them achieve what matters most to them. It could be a five-point scale, and work toward having patients say 'yes. Of course!' When you talk to people about the experience they've had living with very serious illness with a family member, lots of people tell you how they felt blindsided.
The people who got a good deal will very tellingly say 'weren't we lucky my sister was a nurse, or my neighbor was a doctor.' Or they'll have some reason why things were lucky. We don't say we were lucky that the obstetrician caught the baby. We expect the obstetrician to catch the baby. I would love to get to the point where people expect to feel well supported through this period of their lives, where they are in a care system that is reliable, where if there is a mistake it's an unusual event, rather than what is expected.
The weekend effect is linked to reduced hospital staff. But there are five fixes, available even to small community hospitals, starting with EMR systems.
After years of research and dozens of studies, most people in healthcare accept that the "weekend effect" is real. What has remained in contention is what causes patients to suffer worse outcomes when they require hospitalization between Friday afternoon and Monday morning. Now a new study nails down why the weekend effect happens, and shows how hospitals—including small community hospitals with limited resources—can overcome it.
The study, by researchers at Loyola University Medical Center in suburban Chicago, provides more evidence that patients who undergo emergency or urgent surgery on the weekends have longer hospital stays. Study co-author Anai Kothari, MD, a general surgery resident at Loyola, says it makes sense "intuitively" that the weekend effect is linked to reduced hospital staff, rather than any characteristics of patients hospitalized on weekends.
Anai Kothari, MD
"You're working on the weekend with a smaller staff, and the resources aren't as readily available," Kothari says. "So, despite having maybe equal patient characteristics on the weekdays and weekends, the things in the ecosystem surrounding the patients on the weekend are different."
Kothari and his colleagues say that five resources can mitigate the weekend effect. They are increased nurse-to-bed ratio, full adoption of electronic medical records, inpatient physical rehabilitation, a home health program, and a pain management program.
The study, which appeared this month in Annals of Surgery, examined more than 126,000 emergency/urgent surgeries for appendectomies, hernias, and gall bladder removals that were conducted from 2007 to 2011 at 166 Florida hospitals. Using length of stay as the metric over the five-year span, the study found that 41 hospitals experienced a weekend effect for all five years, 87 hospitals wavered between having a weekend effect one year and no weekend effect the next year, 21 hospitals developed weekend effect during the study period, and 17 hospitals overcame the weekend effect using the five resources identified above.
"To us, the most striking thing was that the weekend effect is not inevitable," Kothari says. "A lot of people say the weekend effect exists and permeates throughout everything, but really there are hospitals that have it, there are hospitals that don't, and there are things you can do to avoid it. Understanding that it is a hospital-dependent feature was totally surprising to us."
As expected, the study's finding suggest that nurse-to-bed ratios play a role in the weekend effect; the higher the ratio, the lower the weekend effect. However, the biggest single factor reducing weekend effect was the adoption pf electronic medical records. Hospitals with full EMR systems were 4.7 times more likely to overcome the weekend effect. Only 12.2% of hospitals that had persistent weekend effect had fully adapted EMR, compared with 40% of hospitals that overcame the weekend effect.
Kothari and his co-authors "spent a lot of time talking around the table about why that would be," he says. "Our hypothesis is that a lot of this is influenced by care coordination. It's the same with ancillary or supportive services that have the same ability to look into the EMR and see what's been going on with that patient. So you have continuity of care even if you don't have continuity of personnel. We are trying to study that going forward to see if there are parts of the EMR specifically, whether it's clinical support systems, electronic medical reconciliation, or what pieces of the EMR are influencing the weekend effect."
One reason why the weekend effect has been so difficult to solve is that it is not universal, Kothari notes. "That is both encouraging and concerning in the sense that you first have to evaluate locally do you have the weekend effect or not. Then, once you are able to accept that, it's a prime target for intervention because it can make a difference without, hopefully, major changes."
If you want to measure the weekend effect at your hospital, Kothari says the answer might already reside in your EMR. "To us it seems like a ripe place to start," he says. "There are a lot of people who study the weekend effect in different ways. Some people ask, is our mortality higher on the weekend versus the weekday? But oftentimes if you don't have enough patients, it's hard to see the difference, or if there is high-risk surgery being done in both settings, it is hard to see a difference. We focused on length of stay for that reason, because it's easy to see differences in length of stay. The things that you can potentially influence can impact length of stay. That is a straightforward way for a smaller community hospital."
The healthcare industry shifts toward population health management and value-based care will likely create more incentives to identify and reduce the weekend effect.
Kothari says these efforts are overdue—and that the problem goes beyond weekend variability.
"It's not just the weekend effect; it falls under this larger umbrella of temporal patterns of care, where some people talk about the July effect, or the seasonality of care," he says. "It's all these things when you are talking about population health and value-based care that have to be considered, especially when you are structuring policy."
Aria Health CEO and President Kathleen Kinslow says finances are not the driving factor, rather, the deal is about "how can we be effective with population health and moving from volume to value."
Jefferson Health as entered negotiations for the acquisition of Aria Health System in a deal that could be finalized by mid-2016, the two Philadelphia-area health systems have announced. A non-binding letter of intent was signed last week and now the two non-profit systems will begin a 90-day due process period.
Kathleen Kinslow
This past May, Abington Health and Jefferson Health System merged into a single system that became the second-largest in the Philadelphia area. The new system now includes five hospitals, 19,000 employees, 13 outpatient and urgent care centers, and physician practices across Philadelphia, Montgomery and Bucks Counties in PA, and Camden County, NJ.
The Aria acquisition would add three acute care hospitals totaling 485 beds, nearly 4,000 employees and a medical staff of more than 1,000, along with a network of outpatient centers and physician offices in Northeast Philadelphia and Lower Bucks County.
Aria Health CEO and President Kathleen Kinslow says the deal would be a membership substitution that would not involve an exchange of cash, although the new system would take on Aria's assets and debts. "The only cost is going to be the legal and consultant fees," she says. "We have very little debt. Our debt-to-cap is only about 16%. We have a very strong balance sheet and little debt."
Kinslow says Aria began its strategic review two years ago to determine if it needed a partner. "At the end of that process it was determined that because of changes in the Affordable Care Act and movement across the country in the consolidations we were seeing that it would be optimal for our organization, to be able to live our mission, that we should seek a partner as well."
Finances were a factor, but not the driving factor in determined whether or not to seek a partner, she says.
"We had a troublesome year in fiscal 2013 and 2014. Most of that was based on revenue cycle management," Kinslow says. "We did a financial turnaround plan and we were able to improve the efficiencies of operation as we entered a revenue cycle process. We opened a new emergency room so we have been able to reverse that trend. We saw an increase in market share of about 8% and our volume year-over-year has been up 5%, which has certainly improved the financials."
The decision to find a partner, Kinslow says, "was more about how can we be effective with population health and moving from volume to value, the infrastructure changes you need, the IT systems. Being able to partner with a great academic medical center like Jefferson will give us those opportunities to serve our population."
Kinslow says Jefferson also has a strong sense of mission and "shares a similar culture to ours and we thought we could meld very well with them." As the two systems head into the 90-day due diligence period, Kinslow says she believes they're on the same page. "I have every confidence that as we go forward there will be no surprises," she says.
Regulatory snags are not expected. "Our research suggests we are in a good position," she says. "We don't have much overlap on the zip code analysis, so I feel very hopeful that we should not have problems."
To ensure some measure of local control, Kinslow says the structure will allow for a local board that would continue to manage and monitor quality in the organization and work with the physicians to ensure that clinical programs are moving forward.
"What makes this relationship very different from the traditional academic medical center and community hospital, is that Jefferson has been very willing giving two community health systems, Abingdon and Aria, authority on the governing boards, not just for the clinical enterprise, but at the university as well. You don't often see that and it's something that was very appealing to us. It allows us to continue to serve our community, yet have that strong academic base that will allow patients to have the best of both worlds."
FL, GA Systems Form Regional Alliance
Jacksonville, FL-based Baptist Health, Flagler Hospital and Southeast Georgia Health System have formed a regional alliance called Coastal Community Health that is designed to share best practices, improve outcomes and achieving efficiencies of scale.
"This is a very important affiliation and an opportunity to position ourselves to thrive in the future as a highly integrated network of community-based, locally governed health systems," Baptist Health CEO and President Hugh Greene said in prepared remarks. "Together, we believe we can expand access to healthcare services in our regions and further our mission to improve the health and well-being of the communities we serve. That community focus is our common core."
Hugh Greene
The three health systems serve separate, but contiguous markets spanning from Brunswick, GA, to Jacksonville, to St. Augustine, FL. and will continue to operate independently as locally governed, community-focused health systems. Greene will serve as initial CEO of Coastal Community Health. Joe Gordy and Michael Scherneck will serve as executive vice presidents of Coastal. All three will maintain their roles as CEOs of their respective health systems.
The Coastal board of directors has 12 members, three each from Flagler Hospital and Southeast Georgia Health System and six from Baptist Health.
Collaborative workgroups from each of the three health systems are looking at various initiatives to improve population health, including: enhanced child health services, telehealth, disaster planning, and care coordination.
Weill Cornell Medicine Changes Name
Weill Cornell Medical College has changed its name. Effective immediately the New York-based college is now called Weill Cornell Medicine.
In a media release explaining the name change, the college said "the brand succinctly unites Weill Cornell Medicine's three essential principles—to care, discover and teach—and underscores how patient wellbeing motivates the entirety of its ambitions."
Laurie H. Glimcher, MD, dean of Weill Cornell Medicine, said in a media release that the "name now fully encapsulates the strength and totality of our mission—keeping the patient at the center of everything we do."
When weighted for enrollment, more than 70% of MA-PD enrollees are in contracts with four or more stars, a nearly 11 percentage point in increase from 2015, CMS said. But six health plans that have received fewer than three stars for the past three years face termination by Medicare.
Nearly half of the nation's 369 Medicare Advantage plans with prescription drug benefits (MA-PD) have earned four stars or higher in the Centers for Medicare & Medicaid Services five-star scoring scheme, up nine percentage points from 2015, CMS's reported Thursday.
When weighted for enrollment, more than 70% of MA-PD enrollees are in contracts with four or more stars, a nearly 11 percentage point in increase from 2015, CMS said.
As has been the case in past years, non-profit plans continued to outperform for-profit plans in the 2016 Star Rankings for MA-PDs. Approximately 70% of non-profit plans received four or more stars, compared with only 39% of for-profit MA-PDs. Similarly, 63% of non-profit PDPs received four or more stars, compared with only 24% of for-profit PDPs.
CMS said the length of time that a particular plan had with Medicare Advantage was another key indicator of success. For example, more than 60% of the 202 MA-PD plans that earned four or more stars have been involved with the program for more than 10 years. None of the 44 MA-PD plans with five years or less experience in Medicare Advantage earned five stars, while 43% of earned three or fewer stars.
The 12 highest-performing (five-star) MA-PD plans:
Low Performers
It was not all good news. Six health plans that have received fewer than three stars for the past three years face termination by Medicare. These so called "death row" plans include:
The annual release of the Star Ratings, in place for nearly a decade, prompts an avalanche of self-congratulatory press releases from plans that have earned four or more stars. There is more at stake than bragging rights, however, because CMS has also attached financial incentives to the ratings for plans earning four or more stars.
The Star Ratings measure scores of quality and performance measures in the various Medicare Advantage plans that take into consideration outcomes, intermediate outcomes, patient experience, access, and process.
For the 2016 Star Ratings, CMS said outcomes and intermediate outcomes continue to be weighted three times as much as process measures, and patient experience and access measures are weighted 1.5 times as much as process measures.
CMS said it assigns a weight of 1 to all new measures. The Part C and D quality improvement measures receive a weight of 5 to further reward contracts for the strides they made to improve the care provided to Medicare enrollees. CMS said it will continue to lower the overall Star Rating for contracts with serious compliance issues, defined as the imposition of enrollment or marketing sanctions.
Physiologic stress is being needlessly inflicted on patients because, despite their education and expertise, some doctors are reluctant to shed traditions. But any hospital, regardless of size or budget, can do better to promote healing.
Being an inpatient is already stressful enough, for obvious reasons.
Yet, many hospitals make the experience worse— and potentially dangerous—by needlessly subjecting patients to longstanding, but outmoded protocols that can result in food and sleep deprivation.
"My patients were telling me that this was an issue," Makary told me. "Any doctor will tell you that patients routinely talk about sleep interruptions, difficulty sleeping, and asking when they can eat."
Although feeding patients and allowing them to rest seem obvious, Makary says these basic needs can be overlooked in hospital patient safety programs that focus on reducing adverse events. In addition, sleep and food deprivation can be hard to spot because they are dynamic and can vary greatly from patient to patient.
"Traditional medicine has never really measured physiologic stress," Makary says. "Nobody has measured the complication rate in a normal body versus the complication rate in a fatigued, starved body. Is that complication rated doubled? Quadrupled? No one knows."
The variability between patients and the fact that food and sleep deprivation can't be well measured, has kept the issue "off the radar," Makary says. "It's off the radar because physicians like things that are actionable—things that we can fix."
Despite their education and expertise, some doctors are reluctant to shed traditions, no matter how outdated.
Refuting Dogma
"Doctors have been frustrated by the strong traditions in medicine that govern patient care that are even stronger than the science," Makary says. "For example, we have a tradition in surgery that patients should not eat anything eight hours before an operation. That is dogma. It's a tradition, and it's considered a standard of care. If we really ask where that number came from, it was haphazardly chosen in the wisdom of the doctors of that era, who thought it was a safe period which would allow someone to empty their stomach and reduce the risk of aspiration."
The timeframe was debunked by science more than a decade ago, Makary says, and the rule of thumb now is that patients shouldn't eat within six hours or drink within two hours of an operation. "We are learning that if we actually feed the patients high-carbohydrate drinks two hours before the operation they feel better going in and they're less-starved coming out," he says.
Makary says hospitals must examine their protocols because the ramifications of sleep and food deprivation can be severe. Even a younger, relatively healthy person at home and without illness can become physiologically stressed and immunocompromised after 24-hours of fasting and a poor night's sleep.
Martin Makary, MD
In older, frail patients, already stressed by a hospital stay, food and sleep deprivation can worsen complications and overwhelm a patient's physiological reserves.
"Coming out of surgery, not only has your body undergone a physiological stress, now your body, if it's been without food, is in a vulnerable state, even without surgery," he says. "So, when we scratch our heads and ask 'how can we lower our infection rates' or 'how can we improve patient satisfaction?' Well, we know patients are happier and healthier when they're eating and sleeping."
On the subject of sleep deprivation, Makary once again listened to his patients.
Archaic Protocols Amidst a Cacophony
"One thing the patients told me at Johns Hopkins—and I have seen this at every hospital I have worked at— is 'they come in at 2AM and stick a needle in me and draw my labs,'" he says. "The people ordering the labs say they have to do that because they need the lab results before 5AM, which is when the youngest residents come in and pre-route and get all the information together to pass on to the chief resident. Then the chief resident uses all the information from their 6:30AM rounds and passes it on to the head surgeon at 7:30AM. So, there is this communication cascade that is archaic, burdensome, and technologically immature that results in patients' sleep getting interrupted at night."
Beyond the early morning wake-up calls, hospitals are a cacophony of sound, with overhead pages, phones ringing, loud conversations, and monitors beeping. Makary says Johns Hopkins has eliminated overhead pages on clinical units, ended overnight lab draws, and provides private rooms for most patients.
"We are learning more and more that many of these labs are not needed, and we can work with the patients to learn when they're planning on going to bed and do the labs just beforehand," he says. "We got rid of overhead pages after recognizing that there are better technological forms of communicating that do not need to wake up or alarm patients."
Makary also suggests that hospitals provide patients with eye masks, pipe in soft music, and display artwork that encourages relaxation and sleep.
Every Hospital Can Do Better
Makary's recommendations are particularly appealing because every hospital can do it, regardless of size or budget. There really is no excuse not to.
"Hospital leaders are having great success putting together groups of doctors and nurses who are asking how they can reduce noise, how they can change the time for lab testing, and how can they insure that patients are given better information about eating and drinking before surgery," he says.
A renewed emphasis on the importance of rest is overdue.
"We're supposed to promote health, but we create these hostile environments," Makary says. "There is a long tradition in medicine that rest is still good medicine. That's been under-represented in the litany of treatments that we have memorized and compartmentalized as doctors."
"We in medicine often don't have the methods and vehicles to study treatments because every patient is different and studies are labor intensive," he says. "As a result, we rely heavily on tradition. We rely heavily on consensus wisdom. And that reliance is so strong that even when there is science, it can't overcome the tradition."
Health system executives saw a median salary increase of 3.6%, while hospital executives saw an increase of 2.6% in the last year. Physician assistants saw a 4.05% bump.
Median base salaries for health system and hospital executives rose 3.1% in the past year, according tosurvey data from Sullivan, Cotter and Associates, Inc.
The data, reportedly gleaned from more than 400 health systems and 1,300 hospitals, found that large systems with more than $1 billion in revenue and large hospitals with $300 million or more in revenue saw median base salaries increase at a faster rate than their smaller counterparts. The increases were both above average at 3.6% and 3%, respectively.
Health system executives saw a median increase of 3.6%, while hospital executives saw an increase of 2.6%.
Tom Pavlik, Managing Principal, Sullivan Cotter, says some of the compensation increases are related to the size of the systems, "but also to the complexity of the roles."
"It is a combination of the growth in the organization, the growth in the role, and the growth in the span of responsibilities for the executives," he says. "We are starting to see new positions come along for executives that have clinical integration or population health expertise. We didn't have those positions in the survey five or 10 years ago."
Pavlik says today's healthcare executives are grappling with the transition to value-based care, consolidation and integration strategy, all in an increasingly competitive healthcare sector.
"Does the expertise have to be broader or deeper? The answer is both," Pavlik says. "There has to be a deeper knowledge of our current healthcare delivery environment. But now we are having to look beyond the typical acute care setting to looking at health plans, health insurance markets, ambulatory care, and physician networks. If you look at the vertical and horizontal integration, it is happening in both directions and that will impact roles as well."
Thechanges in base salary were consistent with 2014's overall change. However, total cash compensation increased 6.9% for top executive positions. This is higher in health systems at 7.4%, and up from 1.8% in the 2014 findings.
Pavlik says the prevalence of annual incentives has remained the same but the number of healthcare organizations paying incentive awards and paying at target levels increased in 2015.
"More organizations paid out incentive awards and those that did paid at target levels or higher for a significant number of those organizations. That drove total cash to a nearly 7% increase from last year," Pavlik says.
PAs See Solid Compensation Growth
Physician assistants fared relatively better than executives. The median base salary for PAs in 2014 was $93,800, a 4.05% increase over 2012, according to a survey from American Academy of Physician Assistants.
AAPA administered the online survey between February and March, 2015. More than 10,000 AAPA members and nonmembers responded.
The AAPA administered online survey heard from more than 10,000 respondents. Fifty-four percent of all PAs received monetary bonuses and more than 75% receive some other form of compensation, such as research stipends, profit sharing, student loan repayment, paid relocation, tuition reimbursement or signing bonuses.
"PAs are a dynamic and driving force across all of healthcare. This survey is invaluable to those who are looking to change specialties or geographic location, or who just want to understand their position in the marketplace," AAPA CEO Jennifer Dorn said in prepared remarks. "It's also a key tool for employers, as they recognize and reward the crucial role PAs play in reducing costs, increasing access for patients and delivering quality care."
The survey additionally found that:
PAs at critical access hospitals ($115,000), industrial facilities ($115,000), and hospital emergency departments ($101,920) reported the highest median compensation levels.
PAs in the cardiovascular and cardiothoracic surgery specialty reported the highest median base salary ($117,000) followed by interventional radiology ($105,500), emergency medicine ($102,960) and pediatric surgery ($102,500).
PAs with less than one year of experience had a base salary of $85,000, which rose to $89,000 for those with 2 to 4 years, and $96,000 for those with 5 to 9 years' experience.
Founded in 1968, AAPA represents approximately 104,000 certified PAs across all medical and surgical specialties in all 50 states, the District of Columbia, the U.S. territories and the military.
This is not the first alert directed at falls, which are described as a "complex, chronic problem." The alert is directed at healthcare facilities in general, not only inpatient settings.
Despite widespread prevention efforts, patient falls remain a dogged and dangerous problem in healthcare settings, The Joint Commission says.
In a Sentinel Event Alert issued last week, The Joint Commission noted thatpatient falls with serious injury are among the top 10 sentinel events reported to its database, which has received 465 reports of patient falls with injuries since 2009. Of those falls, 63% resulted in death.
Erin DuPree, the Chief Medical Officer and Vice President for The Joint Commission Center for Transforming Healthcare says that this latest sentinel alert is not the first directed at falls, which have proved vexing for many providers.
"It's a complex, chronic problem and with the complexity of healthcare organizations today it is why we are still dealing with falls," she says.
"Ultimately, a lot of the falls work has been around identifying who is at risk and who are the high-risk patients. Really, especially in the hospital setting or any healthcare setting, all patients are at risk at some level. It's a different approach when you look at it from that lens."
The Joint Commission defines a sentinel event as a patient safety event not primarily related to the natural course of the patient's illness or underlying condition that reaches a patient and results in death, permanent harm, or severe temporary harm where intervention is required to sustain life.
Although the majority of falls reported to The Joint Commission occurred in hospitals, the ECRI Institute also reports a significant number of falls occurring in non-hospital settings such as long-term care facilities.
"This alert is about healthcare facilities in general," DuPree says. "A lot of the understanding around falls has come from the inpatient setting, but this alert is targeted to healthcare facilities in general."
The sentinel event alert cites these common contributing factors for falls:
Inadequate assessment
Communication failures
Lack of adherence to protocols and safety practices
Inadequate staff orientation, supervision, staffing levels, or skill mix
Deficiencies in the physical environment
Lack of leadership
DuPree says provider leaders have to ask themselves some tough questions about fall prevention strategies in their organizations.
"The first things leaders need to ask themselves is are they just trying to meet compliance with CMS or are they committed to preventing falls in their organizations, which would require them to understand their outcomes and their aims."
"Are they really aiming to prevent falls for every single patient? Then, look at how other staff and management teams are approaching the problem. Are they approaching it in a systematic, data-driven way? Are they using robust process improvement, or are they just throwing every solution set at the wall and hoping it works?"
Erin DuPree
DuPree says consistency across the entire organization is also a challenge.
"Everyone says 'oh yeah we have a falls risk assessment. We put that in our EMR,'" she says. "But when they drill down in a systematic data-driven way, they find that it's not implemented consistently or well. Every nurse has their own definition of what different aspects of the assessment mean and maybe it's not built into their orientation and so the new nurses don't even know and they learn through osmosis. So, the implementation and delivery of these preventive measures are done inconsistently."
DuPree says it is also important that every healthcare organization understand its own specific challenges and not rely on a one-size-fits-all approach.
"It's very important that they discover what their issues are to target solutions to their unique needs. That is at the heart of these tough, chronic issues in healthcare today," she says. "The approach to improvement is usually far too basic for the complexity of these problems. That is what we find in healthcare today. One size does not fit all, but that is the approach used by a majority of healthcare organizations today. We will not improve or transform in healthcare using that approach."
Some major healthcare systems, including Lifepoint, Tenet, and Geisinger have made recent announcements about mergers, acquisitions, and partnerships.
Nearly two years after signing a letter of intent, Geisinger Health System has finalized its acquisition of AtlantiCare, an integrated health system based in Atlantic City, NJ.
The acquisition took effect on Oct. 1, shortly after the deal cleared regulatory review by state officials.
"This is one of the most important things to create a sustainable AtlantiCare and one that will have the ability to be successful in the new world of the Affordable Care act and new value-based models," AtlantiCare President/CEO David Tilton told reporters after a signing ceremony at AtlantiCare.
David Feinberg, MD, and David Tilton
"The innovations and the change that we will see in healthcare here and across the nation are really a result of changing consumer views about healthcare, the Affordable Care Act, and its impact on healthcare," Tilton said. "What we are trying to do is create those models and those payment systems that will be appropriate for the consumer in the future. We have a partner now that has a proven track record in doing just that."
Tilton said Geisinger's "proven care models" have found traction at AtlantiCare, the 2009 winner of the Malcolm Baldrige Award. AtlantiCare operates an accountable care organization serving about 40,000 people, and is participating in the Medicare Shared Savings Program.
"We're bringing them into both our inpatient settings and our ambulatory settings so that our physicians can practice according to these proven models that have been customized for AtlantiCare and the way we practice in Southeast and New Jersey, and the needs of our patients here locally," Tilton said.
Geisinger CEO and President David Feinberg, MD, said the health systems share a commitment to deploy evidence-based medicine programs, enhance capabilities and clinical services, optimize the use of the electronic health record and clinical informatics, and implement population health management and value-based payment models. He said the collaboration between the two systems began about nine months before Thursday's signing ceremony.
"The results are outstanding. We've seen decreased utilization of unnecessary ER visits, decreased hospital admissions," he said. "The things that Geisinger is known for we're really excited to bring to this platform in Atlantic City."
Baptist Health South Florida, Bethesda Health to Merge
Coral Gables-based Baptist Health South Florida and Bethesda Health in Boynton Beach have agreed to merge, with a transition period culminating on Sept. 30, 2017.
In a joint media release, the two health systems said they would use the two-year transition period to "enhance effectiveness in their operations and share best practices to address the ongoing evolution of the healthcare industry."
"The challenge of healthcare reform not only requires better access to care for all, but also the improvement of efficiencies, quality, and outcomes. To survive the evolution of healthcare in our country today, we must be progressive and adjust our operations so that we remain accountable and stable," Baptist Health President and CEO Brian E. Keeley said in a letter to employees announcing the deal.
"By partnering with Bethesda Health, together we can develop and share best practices that can only enhance our commitment to our patients, employees, physicians and the communities we serve."
Brian E. Keeley
Roger L. Kirk, president and CEO of Bethesda Health, said in media release that the changing nature of healthcare makes it "essential to forge partnerships that can ensure our organizations remain on the leading edge as providers of quality medical care. As not-for-profit hospitals, we share similar missions and a common vision for improving the health of our respective communities that can be significantly strengthened by this affiliation."
Bethesda Health includes two hospitals, 670 physicians and more than 2,500 employees.
The UT Southwestern Accountable Care Network (UTSACN) will align primary and specialty care physicians, hospitals, and payers to provide better access to care, better clinical quality, and control costs. The network is made up of faculty physicians at UT Southwestern Medical Center and independent physicians practicing in Dallas County and surrounding areas, UT Southwestern said.
Bruce Meyer, MD
"This new network between UT Southwestern faculty and independent physicians reflects our commitment to a common standard of care that is of the highest quality," Bruce Meyer, MD, executive vice president for health system affairs at UT Southwestern, said in prepared remarks.
"For patients, the network offers more choices and greater access to world-class medical services closer to their homes, ranging from primary care to the most complex specialty care. For physicians, the clinical integration achieved through the network enables them to have advanced analytics and comprehensive patient information at their fingertips to better manage care."
The ACO will hold value-based contracts and fee-for-service contracts, and will rely on the combined physician leadership of GAPN and UTSW, using input from community and faculty physicians to create effective practice transformation.
"To be successful in the current environment of health care, physicians need to lean in to change. That is, embrace and implement clinical integration, population health management, and aligned reimbursement models," said Jim Walton, DO, MBA, president/CEO of Genesis Physicians Group, which includes about 900 specialists, and 450 primary care physicians.
"Physicians who don't make changes now or in the near future may run the risk of becoming marginalized by the shifting payment system," said Walton who will serve as president of the ACO.
The network links community physicians with the faculty practice and resources of UT Southwestern. Members will have access to tools for population risk stratification, predictive modeling, sophisticated disease registries, point-of-care management, automated appointment reminders, patient-centered medical home expertise, and practice-level quality and utilization performance reports with peer comparisons.
UT Southwestern has a faculty of more than 2,700 providing care in 40 specialties to about 92,000 hospitalized patients and oversee approximately 2.1 million outpatient visits a year.
LifePoint to Buy St. Francis (GA) Hospital LifePoint Health says it will purchase St. Francis Hospital, a 376-bed not-for-profit hospital in Columbus, GA.
Financial terms were not disclosed for the deal, which must first clear state regulatory hurdles. St. Francis will convert to for-profit status when the deal is finalized, which is expected by year's end.
"As part of LifePoint, St. Francis will have access to the support and resources needed to not only move beyond our previous financial challenges, but to strengthen our operations and advance how we care for our communities in the future," Richard Y. Bradley, chairman of the St. Francis Hospital Board of Trustees said in prepared remarks.
Under the deal, LifePoint has agreed to preserve local services and St. Francis' charitable mission. No layoffs are planned, and the hospital's 2,800 employees will be rehired when the transition is completed, after a pre-employment screening. LifePoint has also agreed to pay off St. Francis' outstanding debts.
The joint venture includes all Baptist Health System hospitals, Tenet's Brookwood Medical Center, and each organization's related businesses. Under the joint venture arrangement, Tenet is the majority partner and will manage the network's operations.
The JV unites Baptist Health System's four hospitals—Citizens Baptist Medical Center, Princeton Baptist Medical Center, Shelby Baptist Medical Center and Walker Baptist Medical Center—with Brookwood Medical Center. Together, the new system has more than 1,700 licensed beds, nine outpatient centers, 68 physician clinics delivering primary and specialty care, more than 7,000 employees and approximately 1,500 affiliated physicians.
Keith Parrott, the former CEO of Baptist, was named CEO of the JV. "This new partnership will strengthen our collective efforts throughout the region while also preserving and supporting the Baptist tradition and our faith-based approach to quality healthcare," Parrott said.
The presence of people with academic affiliations on the boards of for-profit healthcare companies is not necessarily illegitimate, but does pose questions about conflict of interest or the appearance of it, researchers say.
Conflict-of-interest regulations have removed drug company pens and note pads from physicians' offices, but they haven't addressed the propriety of academic leaders and researchers serving on the boards of for-profit healthcare companies, a new study suggests.
Researchers from the University of Pittsburgh School of Medicine found that nearly 10% of for-profit healthcare company board positions they examined were held by people with academic affiliations. The findings, which appear in the current issue of The BMJ, found that these board members were compensated an average of $193,000 in 2013, and that many of them also held stock in the companies.
Timothy Anderson, MD
Study co-author Timothy Anderson, MD, chief medical resident in Pitt's Department of Internal Medicine, says the findings show that academic leaders and professors may have relationships with for-profit companies that fall outside the parameters of the Physician Payments Sunshine Act.
"Often when we talk about conflicts of interest in medicine, we are talking about physicians receiving pens and meals from sales representatives," Anderson says. "The stakes are much higher for the board members in our study."
The Pitt researchers analyzed public disclosures of all publicly traded U.S. healthcare companies listed on the NASDAQ exchange and New York Stock Exchange in January 2014 that specialized in pharmaceuticals, biotechnology, medical equipment, and providing healthcare services.
Of the 442 companies with publicly accessible disclosures on boards of directors, 180 (41%) had one or more academically affiliated directors in 2013. These individuals included professors, trustees, CEOs, vice presidents, presidents, provosts, chancellors and deans from 85 non-profit academic research and healthcare institutions. The 279 academically affiliated board members received annual compensation totaling over $54 million and owned more than 59 million shares of company stock.
Questions About Conflict of Interest
Anderson says the presence of academics on for-profit company boards is not necessarily illegitimate, but it does pose legitimate questions about conflict of interest or the appearance of it.
"Our view is not to pass judgment," he says. "We wanted to paint that landscape of how diverse these sorts of relationships are. Some may be quite beneficial and some might be quite concerning, but until we really understand what relationships exist, it is hard for the medical and academic community to have a good discussion about what we should do to minimize the risks and maximize the benefits of these collaborations."
"We do not expect a one-size-fits-all approach would work in managing these relationships, but we risk undermining the public's trust if these conflicts of interest are not addressed openly," he says.
The researchers did not disclose the names of the academically affiliated board members in their analysis. Anderson says the goal is to highlight the issue, not the individuals.
The Sunshine Act requires nearly all payments to physicians and academic medical centers be reported annually by pharmaceutical and medical device companies. The act does not require separate reporting of payments for serving as a company director.
Anderson says the problem could be larger than what his research uncovered.
"The Sunshine Act is limited to looking only at physicians and not people who aren't docs," he says. "It is also only subject to companies that currently sell a product that Medicare pays for. It will cover someone who covers drugs or medical devices but perhaps not a company that is still in development."
Anderson says sitting on a for-profit company board poses particular conflict-of-interest concerns for academics because it can split their loyalties. As academics, they have a primary duty to their patients, their colleagues, their research, and their academic institutions. As paid members of a for-profit board, they have a fiduciary obligation to act in the best interests of shareholders.
"Sometimes those two sets of responsibilities may overlap and sometimes they may not," he says.
"We know if someone is helping run a clinical trial there is some risk, but there is also some benefit from the knowledge gained in a clinical trial. It is a little less clear whether running a company from the board room is something that is going to benefit patients or research."
Anderson and his colleagues hope their study will spark a discussion.
"Some commentators have proposed just not allowing it; telling faculty 'we are comfortable with you participating with the research within the industry or other endeavors, but not leading a company because we feel that would be too great a conflict,'" he says.
"Other commentators recommend limiting how much reimbursement or time their faculty can spend in these roles. We talk about the dollar figures in this paper, but we don't have data for how much money is an influencing amount versus how much is appropriate for reimbursing services. A lot of folks have pointed out that there is not any evidence that this helps or harms individuals or companies, so future research should probably try to determine if there is any benefit or harm to these relationships."
In the second hearing this month to review competition in the healthcare marketplace, the CEOs of Aetna and Anthem and executives of the American Hospital Association told lawmakers about the benefits and perils of health plan mega-mergers.
A House subcommittee on Tuesday heard the pros and cons of two proposed mega-mergers involving four of the nation's largest health insurers.
Mark Bertolini
In the second hearing this month to review competition in the healthcare marketplace, the Subcommittee on Regulatory Reform, Commercial and Antitrust Law heard from a table of payers and providers, including Mark Bertolini, chairman and CEO of Aetna Inc., and Joseph R. Swedish, president and CEO of Anthem Inc.
Last week Bertolini and Swedish told Senators that "robust choice and competition will remain in the Medicare market."
They delivered a similar message Tuesday when the House subcommittee asked for an explanation of the benefits or perils of health plan mega-mergers.
"The acquisition of Humana is about bringing together two companies that are highly complementary," Bertolini said in prepared remarks. "Aetna has traditionally been a large commercial health insurance company while Humana has been a large Medicare company known for its leadership and expertise in Medicare."
"After the acquisition, Aetna will have a product portfolio balanced more evenly between commercial and government products such as Medicare and Medicaid. While this deal is primarily about Medicare, coming together will enable us to offer more consumers a broader choice of products and access to higher quality and more affordable health plan options."
Swedish told the subcommittee that Anthem's proposed merger with Cigna comes at a time when "health insurance is flush with competition."
"The number of health insurers increased by 26% in 2015 with 70 new entrants offering coverage," Swedish said in prepared remarks. "Increased competition in insurance means more choices for consumers. Further, when considering the various segments that make up health insurance, individual, small group, international, larger employer, Medicare Advantage, Medicaid, etc., it is apparent that this transaction will result in minimal shared local markets both geographically and by product segment."
Tom Nickels, executive vice president of the American Hospital Association, told the subcommittee that any benefits coming from the concentration of the health insurance industry would "pale in comparison to the enduring harm the deals could impose on healthcare consumers and providers."
"Among the claims that the insurers make to defend the acquisitions of their closest competitors are that the companies are complementary without significant overlaps and/or allow them to extend to lines of business they could not enter otherwise," Nickels said.
Andrew W. Gurman, MD
"These claims have— and should have —been met with significant skepticism. That also is true of their statements declaring that all healthcare is 'local,' followed by a recitation of national statistics on the number of supposed competitors to imply that there is more than sufficient competition in local markets. However, this is not the case. If all healthcare is local, then only the competitors in a particular local market count in assessing the anticompetitive impact of the deal. Our analyses… show that more than 800 markets for the Anthem deal and more than 1,000 markets for the Aetna deal lack sufficient 'local' competitive alternative."
American Medical Association President-elect Andrew W. Gurman, MD, told the committee that the nation's health insurance market was already heavily consolidated and that the proposed Anthem/Cigna and Aetna/Humana mega-mergers would just make things worse for consumers and providers.
Gurman cited AMA analyses released this month showing that the combined impact of proposed mergers would exceed federal antitrust guidelines designed to preserve competition in as many as 97 metropolitan areas within 17 states.
"We are at a critical decision point on health insurance mergers, because once consummated, there is simply no going back,"Gurman said in prepared remarks. "Post-merger remedies are likely to be both ineffective and highly disruptive. You can't unscramble an egg. Thus, we believe that the time for heightened scrutiny and careful consideration is now, before proposed mergers take effect and patients are irreparably harmed. The solution lies in more, not less, competition."