Dimensions of the Patient Experience: How interactive technology solutions support the science and art of nursing theory

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Today, health care providers are looking for ways to enhance patient experiences as part of their overall strategies to improve medical outcomes, increase preventive health and reduce costs.

In this session, we will explore the history of nursing theory and how it applies to the shift in clinical practice and evidence-based care today.

We will also explore the multiple dimensions of patient experience as it relates to clinical practice theories and how to use the understanding of those dimensions to identify the appropriate interactive patient care solutions. We will discuss key elements required to optimize patient experience strategies.

Download the free, on-demand webinar and you will discover how to:

  1. Identify the key dimensions affecting the Patient Experience
  2. Describe how the science and art of nursing theory can be  incorporated into modernized care to address each dimension of the Patient Experience
  3. Select the right interactive patient technology solution that can positively affect each dimension of the Patient Experience while helping to improve patient satisfaction and clinician engagement.

Creating a Culture of Clinical Excellence

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Is your facility struggling with cultural inconsistency and has grown to accept it?

It is time to move forward - as only facilities with strong clinical culture will survive in this extremely competitive and consumer-centric healthcare environment.

If your organization enjoys a robust culture focused on clinical excellence or you sense a need to raise standards and improve clinical attitudes, this is a webinar for you. We have specially designed this webinar to create a dialogue between hospital roles that are the cornerstones of establishing a culture of clinical excellence.

The Proof is in the Data: How Clinical Documentation Improvement Impacts Patient Safety and Quality of Care

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Evidence clearly shows the value of implementing Clinical Documentation Improvement (CDI) to improve Case Mix Index (CMI), but can it positively impact patient safety and care quality metrics---in a quantifiable, persistent way?  An in depth look at clinical quality outcomes data pre and post CDI implementation will provide insight into the value of measuring your clinical documentation improvement efforts impact on overall quality ratings including expected mortality and inpatient quality indicators.

Download the free, on-demand version of this webinar to learn:

  • How metrics—especially observed/expected mortality ratios—directly correlate to improved financial performance
  • How quality metrics, impacting mortality, patient safety, in-patient quality and even surgical complications can be more impactful than a change in CMI
  • Why it’s vitally important to financial improvement and predictability to look at the data and the quality impact metrics, especially in light of industry changes towards value based reimbursement
  • How employers will underwrite differences in benefits that will dwarf the penalties/incentives by CMS in impacting hospitals and physicians offices 

Achieving Meaningful Integration through Physician Leadership, Engagement, and Alignment

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CEP America

In the post-ACA/value-based care era, integrating care across populations is a critical success factor for hospitals and health systems. Yet many organizations continue to struggle with the fundamental components of integration  - physician leadership, engagement, and alignment.
In this webcast, you'll learn how Adventist Health Central Valley Network (CVN) – Selma, Hanford, and Reedley – transformed from siloed emergency departments and hospitalist programs to achieve "meaningful" integration across their health system and realize the tangible rewards that their patients received.

Download the free, on-demand version of this webinar to learn::

  • The key characteristics of achieving "meaningful" integration within your health system.
  • How to identify physician leaders at every level of your organization and encourage collaboration to create system-wide change.
  • Outcomes of aligned physicians including financial and cultural improvements, as well as better patient care.

Taming the Wild, Wild West of Ambulatory Clinical Documentation Improvement

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Driving financial performance in the ambulatory care setting is a top-of-mind priority among senior health system leaders, according to a recent HealthLeaders Intelligence survey. Leaders also say managing the divergent payment method­ologies and risk assessment strategies in this setting pres­ent the greatest challenges to optimizing this important revenue source.

Download the free, on-demand version of this webcast, Taming the Wild, Wild West of Ambulatory Clinical Documentation Improvement, to learn why professional fee and outpatient provider documentation error rates are so high and what you can do about it, how to train physicians to ‘think in ink’ to capture appropriate disease burden to support medical necessity and improve patient risk scores, and the top three things you can do now to for prepare your ambulatory CDI initiative.

Reimbursement for Value-Based Care: Analytics Tools Can Help Providers Navigate Stormy Seas

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In late 2015, HealthLeaders Media conducted a three question survey to its council, which is comprised of executives from healthcare organizations, on the importance of utilizing analytics tools to help with the reimbursement for value-based care.

This corresponding webcast discusses the data from that survey, analytics capabilities that will help providers in this complex reimbursement environment, and how to develop an IT platform to support those capabilities. Additionally, speakers discuss the challenges inherent in managing such a complex portfolio of contracts, including the importance of understanding total cost of care and strategies for prospective contract modeling.

Download the free, on-demand version of this webinar to:

  • Identify the most essential IT investments for managing shared savings and full risk contracts even while continuing to deliver a significant percentage of care on a fee for service basis.
  • Discuss how to manage care across multiple reimbursement arrangements to achieve both consistent quality and optimal financial performance.
  • Discuss the best methods for gaining insight into both the total costs of care and the components of those costs, and for identifying ways that costs can be adjusted to improve financial performance without compromising care quality.