Four Ways to Improve the Patient Experience Across the Revenue Cycle

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You are constantly looking for ways to control costs and minimize the impact of the transition from volume to value on revenue. But, have you considered getting help from patients?

Join us on Tuesday, Nov. 1 at 1:00 p.m., for a special webinar that will highlight the interplay between the patient experience and the revenue cycle.

Patients have encountered countless news reports about the high cost of healthcare. So, they enter your health system expecting no good news when it comes to resources, finances, billing and the like. So, where is your voice in explaining the cost? Where is your voice in keeping that patient in your health system? Where is your voice in gathering the patient information you need to produce accurate bills? 

In our webinar, Four Ways to Improve the Patient Experience Across the Revenue Cycle, we will highlight four areas across the revenue cycle where an opportunity may exist for your organization to improve patient satisfaction, while also helping to increase revenue.

Roadmap to Achieving Success in a Value-based World

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Providers need to optimize performance to claim success in value-based contracts and accountable care arrangements, but often struggle with where to start. By honing in on key strategies, value-based care models can increase membership, manage risk effectively and achieve their operational goals.

This webinar will dive into best practices for improving ACO performance including both payer collaboration considerations and enablement support. By collaborating with payers, providers can better align incentives, improve workflow at the point of care and deliver unmatched value.

Register for this free webinar on Wednesday, October 26th at 1 p.m. EST to hear from accountable care industry leaders who will share key considerations for improving ACO performance that can have a direct impact on leakage, care transitions, and readmissions including:
• Technology considerations
• Care delivery transformation
• Member engagement
• Population health readiness assessments

Learning objectives:
1. Discover best practices for reducing patient leakage and delivering more coordinated care
2. Understand opportunities to increase efficiency, simplify care transitions and prevent avoidable readmissions
3. Learn how to achieve sustainability in value-based contracting arrangements

Pre-Authorization Rx: 4 Strategies to Help Take the Pain Out of the Process

Sponsored by
RelayHealth Financial

Leveraging the results of a recent HealthLeaders Media Buzz Survey on pre-authorization, this webinar will uncover the costly impact pre-authorization has on healthcare providers and will offer four strategies for overcoming authorization obstacles and challenges.

Join this informative webinar to:

  • Get insight from peer surveyed results on pre-authorization pain points and current methods for handling the complex process
  • Review the costs, impacts, and denial challenges associated with pre-authorization
  • Discover 4 strategies for improving and automating pre-authorization processes.

Transparency in Action: Rising Role of Estimates and Payment on Patient Loyalty

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Being a patient can be a scary process for many. Rising patient responsibility and billing concerns are increasing the decision paralysis seen by physicians. Nearly one in three people report not completing (or even initiating) clinical care due to its financial uncertainty.

In this informative webinar, we will explore the consumer’s motivations, behavior based design, and success metrics for patient financial care; examine innovation in action with learnings from Lancaster General Health/Penn Medicine who is challenging the status quo on transparency and empowerment along the patient’s financial journey; and discuss the rising role of patient-based estimates and real time surveys on patient acquisition, payments, and loyalty.

Register for this free webinar on September 27th at 1 p.m. EST and discover how to:

  1. Evaluate alignment with patients on financial expectations throughout the “financial journey” and benchmark with other consumer experiences
  2. Identify ways to empower consumers, optimizing patient and assisting staff time
  3. Build a robust loop for real time patient feedback and measure impact on loyalty
  4. Articulate the rising role revenue cycle plays in improving acquisition and the patient experience

Creating a Shared Vision With Your Physician Network

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A focused, engaged physician network is crucial to success in a value based environment. Accomplishing these ends requires a shared culture, joint goals, coordinated action, and mutual accountability. Building that from an amalgamation of practices is a lengthy, arduous process that can be made simpler by focusing on a descriptive shared vision statement.

Creating the vision statement together establishes a foundational step in forming a more cohesive group with a pride of ownership. 

Register for this free webinar on September 15th at 1 p.m. EST and you will discover how to:

  1. Understand how a vision statement adds value in your efforts to build a cohesive, engaged physician group.

  2. Define the process of building an inclusive vision that is shared by the physician leaders and embraced by group members.  

  3. Identify the elements that must be considered and addressed in the vision building process.

Dimensions of the Patient Experience: How interactive technology solutions support the science and art of nursing theory

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Today, health care providers are looking for ways to enhance patient experiences as part of their overall strategies to improve medical outcomes, increase preventive health and reduce costs.

In this session, we will explore the history of nursing theory and how it applies to the shift in clinical practice and evidence-based care today.

We will also explore the multiple dimensions of patient experience as it relates to clinical practice theories and how to use the understanding of those dimensions to identify the appropriate interactive patient care solutions. We will discuss key elements required to optimize patient experience strategies.

Download the free, on-demand webinar and you will discover how to:

  1. Identify the key dimensions affecting the Patient Experience
  2. Describe how the science and art of nursing theory can be  incorporated into modernized care to address each dimension of the Patient Experience
  3. Select the right interactive patient technology solution that can positively affect each dimension of the Patient Experience while helping to improve patient satisfaction and clinician engagement.