A new text flashes across my phone: "Simon is screaming." It’s Saturday, 9:13 p.m. My kids are fast asleep and I’m out with my dog. I open the full message: "Hi Dr. Bottino. Simon is screaming. He has a red bum. What do you recommend? I reply: "Hi, how’s he doing besides the red bum?"
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I'm a doctor who sent 2,000 texts to my patients last year. Here's why