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The Winning Edge: How to Build and Manage Care Teams

Analysis  |  By Christopher Cheney  
   March 14, 2025

A three-member panel including two CMOs shares their perspectives on care teams.

In the latest edition of HealthLeaders' The Winning Edge webinar series, three experts discussed best practices for building and managing care teams.

With workforce shortages in the inpatient and outpatient settings across the country, building and managing care teams has become a critical issue for health systems and hospitals. One of the top challenges has been integrating an increasing number of advanced practice providers (APPs) into care teams.

The panel of experts for this Winning Edge webinar featured Joshua Bozek, DO, CMO of Catholic Health's St. Catherine of Siena Hospital; Oren Cahlon, senior vice president and deputy chief clinical officer at NYU Langone Health; and Tipu Puri, MD, PhD, CMO at UChicago Medicine's University of Chicago Medical Center.

The conversation included five tips for building and managing care teams: building interdisciplinary care teams, building a culture of compassion on care teams, integrating APPs into care teams, leading care teams, and off-loading tasks on care teams.

Tune in to view a video of the webinar to gain all the insights of the panelists on effective strategies to build and manage care teams, which help position healthcare organizations for success.

Christopher Cheney is the CMO editor at HealthLeaders.


KEY TAKEAWAYS

Everyone on an interdisciplinary care team needs to feel valued and feel that they are impacting patient care.

Fostering compassion on care teams supports quality, access, and timeliness.

First and foremost, advanced practice providers such as physician assistants and nurse practitioners want to feel that they are valued members of care teams.


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