CNOs should work on communication and aligning their organization's identity in times of transition.
Mergers, reorganizations, and restructurings always take a toll on the workforce in any industry, but especially in healthcare.
Periods of rapid change in an organization can leave staff feeling confused, anxious, and unsure about new responsibilities and reporting structures. However, in healthcare, there's an additional variable: patients.
Robust change management processes are essential for CNOs to implement to help nurses, since they play such a large role in patient care in health systems.
According to Stefanie Beavers, chief nursing executive at OU Health, and HealthLeaders Exchange member, here are three tips for CNOs who want to streamline their change management processes.
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G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
Nurse leaders must understand their data during times of transition by identifying data points and metrics that have changed between the prior configuration of the organization and the present one.
Successful nursing programs take the entire organization and help from all disciplines to uplift nurses and make them successful at the bedside and in all aspects of care delivery.