As the captains of the ship during times of transition and adjustment, CNOs must be ready to steer with confidence and with all the necessary communication tools at their disposal.
In the latest edition of HealthLeaders' The Winning Edge webinar series, a panel of nurse leaders discussed what nurses need during times of change and how CNOs can help. Join us to learn how to set up robust change management systems, how to get nurses on board, and how to use succession planning as a way to get ahead of the game.
The panel included three key takeaways: understanding and communicating the 'why' behind change management, including frontline nurses' input on new policies, and how to improve leadership skills during times of change.
The Winning Edge for Nursing Change Management webinar included three experts on the subject: Stefanie Beavers, CNE at OU Health, Theresa Dillman, CNO at Plainview and Syosset Hospitals, Northwell Health, and C.J. Marbley, CNO at University Medical Center New Orleans, LCMC Health and CNO/COO at New Orleans East Hospital. Tune in to hear their insights.
G Hatfield is the CNO editor for HealthLeaders.
KEY TAKEAWAYS
CNOs must be able to recognize the internal and external factors driving the change, and anticipate the impact, critical success factors, and what might not be successful.
Nurse leaders must use every available communication tool at their disposal and be conscious of how nurses prefer to receive communication.
CNOs need to improve their own leadership skills and the skills of the nurse leaders throughout the organization to lead with certainty.