Medical debt is driving how people make decisions about healthcare, insurance

Sharon Kelly had always been healthy and never used her insurance plan much. That all changed in 2016, when a routine mammogram showed a lump in her left breast. Kelly, a self-employed psychologist in West Chester, was swept up in a whirlwind of medical appointments, tests, and surgeries that got rid of the disease, but left her with $15,000 in medical bills.