As organizations address the issues of diversity, equity and inclusion (DEI), their initiatives touch the personal experiences of team members and associates who have been excluded or on the outside looking in. For them, it may stir up memories of bad experiences in the workplace, or feelings of impatience. They may think, "It's about time." However, those who have always felt included may believe that the culture as a whole is already an inclusive one. Or, they may not be able to relate to the experiences of those who have been excluded. As a result, they may not fully understand why DEI has become such a core focus for many organizations.