Beyond public relations concerns, the company is facing potential shareholder lawsuits and multiple government investigations, including a DOJ antitrust probe focused on how it uses its physician workforce to benefit its insurance business. While it largely remains in a defensive crouch, UnitedHealth has begun pushing back, enlisting libel attorneys to go after critics on social media, attempting to squelch dissent from shareholders, and publicly blaming hospitals and drug companies for high prices. It is also moving to align itself with the new Trump administration.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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