Shawn McCardell (Asst. VP of Revenue Cycle, Frederick Health) and MaryAnn Murphy (Asst. VP of Revenue Cycle, Northwell Health) compare their staff/solution percentages.
While there are some repetitive tasks in revenue cycle operations that can be completed more efficiently with RCM solutions, others require meticulous attention to detail from staff. Leaders are always looking for the best ways to leverage staff and RCM solutions, but which one should have the bigger presence?
Jasmyne Ray is the revenue cycle editor at HealthLeaders.