Being strategic with your organization's operations will help your business stay on top.
Hospitals and health systems must always look at their operations when updating their organization's strategic plan.
Are the organization's care offerings what the community needs? Are they bringing in money for the business? How can operations be changed or slightly shifted to save on costs? Can partnerships with other organizations fill patient needs while also freeing up staffing and important real estate?
These are all questions that healthcare executives should keep in mind.
Learn from three healthcare executives on ways they are improving operations at their organizations to better serve their communities and the business.
3 Ways Bassett is Addressing Critical Rural Health Struggles
Bassett Healthcare Network is headquartered in Cooperstown, New York, a village in central New York state with a population of less than 1,900. The system serves communities in eight counties across 5,600 square miles in central New York, and sees more than 700,000 outpatient visits per year.
Bassett Healthcare Network president and CEO, Tommy Ibrahim, MD, MHA, spoke to HealthLeaders about the hardships that rural health systems are currently facing and what steps the health system is taking to mitigate those.
And one way Bassett is addressing critical areas is looking at the heart of the system's operations.
A Prescription for Operational Success: 3 Ways to "Flip the Org Chart"
Healthcare is a team sport. And for the team to be successful in all aspects, it's time to change things up and "flip the org chart," Mark A. Davis, MD, MS, who serves as COO of Miami Cancer Institute and Baptist Health Cancer Care, part of Baptist Health South Florida, told HealthLeaders.
Flipping the org chart "is an intentional, structural, and sustainable strategic management change that equips frontline team members as leaders, informing and implementing necessary advancements," he said.
Davis shared three steps that have helped Baptist Health South Florida and the Miami Cancer Institute flip the org chart to create better outcomes for patients and employees, combat operational challenges, and create a stronger and more collaborative culture.
Partnerships and Collaboration Are Key to UM Shore Regional Health's New COO
LuAnn Brady, MSPH joined the University of Maryland Shore Regional Health (UM Shore Regional Health) in February as the organization's COO and now oversees hospital and outpatient facility operations throughout the five-county region the system serves.
UM Shore Regional Health is a nonprofit health network that serves the mid-shore region of Maryland, which includes Caroline, Dorchester, Kent, Queen Anne's, and Talbot counties. It operates two hospitals, University of Maryland Shore Medical Center at Easton, and The University of Maryland Shore Medical Center at Chestertown, the state's first critical access hospital, recently created by the system and the state. The system also has two free-standing emergency centers, five medical pavilions, numerous inpatient and outpatient services, and urgent care centers across the mid-shore region.
In an interview with HealthLeaders, Brady shared how she hit the ground running in her new role and talked about UM Shore Regional Health's growth plans and the creation of the system's new regional medical center.
Melanie Blackman is a contributing editor for strategy, marketing, and human resources at HealthLeaders, an HCPro brand.