Far from being a new kind of health system, the plethora of virtual-first digital health offerings — in which patients’ initial entry point is with a virtual provider they do not know — are a clumsy power grab intended to detach patients from trusted relationships with established caregivers.
In a social media landscape shaped by hashtags, algorithms, and viral posts, nurse leaders must decide: Will they let the narrative spiral, or can they adapt and join the conversation?
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