A Web tool in Minnesota is offering healthcare shoppers a glimpse into what insurance companies pay on average for 103 common medical procedures, Gov. Tim Pawlenty announced. The 110 providers included in the comparison tool provide about 85% of the primary care in Minnesota. More providers and procedures are expected to be added. The tool shows wide disparities in prices, officials noted, although the new system was a bit slow and balky, and some comparisons were not coming up online.
Some 100,000 health providers disciplined for abuse, fraud, and other kinds of harm may still be treating patients because a law requiring disclosure of their records to potential employers has gone unimplemented for 22 years, prohibiting hospitals from knowing about their practitioners' questionable backgrounds.
That's a charge from Public Citizen and its director Sidney Wolfe MD, who sent the Obama Administration a sharply-worded letter yesterday urging that the regulation finally be put in place.
The advocacy group wants hospitals, nursing homes, and other providers to have access to the federally run Healthcare Integrity and Protection Data Bank (HIPDB). The bank contains disciplinary action reports on these non-physician caregivers, including registered nurses, licensed practical nurses and nurse aides, pharmacists and pharmacy assistants, physician assistants, and respiratory and physical therapists.
Some 5,000 U.S. hospitals and 700 nursing homes are allowed to have access to the bank's records under Section 1921 of the Social Security Act of 1987, but many presidential administrations have failed to finalize the regulation that would make that access a reality.
"We know that these health professionals now can jump from one hospital in one state, to another, and unbeknownst to that hospital, have a record that would make that hospital not hire them," Wolfe says. "And if they did know it and still hired them, they would be on the wrong side of a conclusion in a lawsuit."
In a statement yesterday, Wolfe said, "Many of these workers would not have jobs in the healthcare field if their current employers knew about their checkered pasts. Keeping these records secret greatly increases the chance that patients will be injured or killed at the hands of their caretakers."
In the six-page letter, Wolfe and staff researcher Al Levine told Health and Human Services Secretary Kathleen Sebelius that "this secrecy ensures that though they have been disciplined one or more times, many in multiple states, such healthcare workers can get jobs at hospitals or nursing homes because their employers lack awareness" of their past activities.
The letter noted that as of Dec. 31, 2007, the bank's database contains the names of more than 40,000 nurses sanctioned for healthcare violations, including unsafe practice or substandard care, misconduct or abuse, fraud, deception, misrepresentation, and improper prescribing, dispensing or administration of drugs.
It also contains the names of more than 49,000 licensed practical nurses and nurse aids sanctioned for similar healthcare—related violations.
The letter also explains that under current practice, only federal hospitals and nursing homes that are part of health plans have access to the bank's data, which is under the jurisdiction of the federal Health Resources and Services Administration.
Last October, language for the desired regulation was submitted to the Office of Management and Budget for review. But it was held up because of the presidential transition, and was to be re-submitted after the inauguration.
"Although the [proposed] regulation had been previously cleared by HHS prior to being submitted to OMB, HHS staff has advised us that the regulation will now have to go through departmental clearance once again," delaying final regulation until "2010 or beyond," the Public Citizen letter explained.
The proposed language "is not controversial" and "has considerable support and places no additional reporting burden on anyone."
Wolfe's letter to Sebelius comes five weeks after a series in the Los Angeles Times pointed to the failure of California's licensing agencies to discipline nurses with behaviors that put patients at risk of harm.
Hospitals have long wanted access to disciplinary action about such practitioners, especially in cases where multiple reports have been filed on their problem behaviors. Public Citizen's letter to Sebelius draws on information from a former HHS employee "whose job required him to read many of the reports and perform statistical analysis on all of them." Some reports involved serious lapses in judgment that hospitals that might employ them would want to know, according to Public Citizen.
"HRSA has the following disciplinary reports on nurses in its possession that are not available to non-federal hospitals and many nursing homes."
While 21,725 nurses have one disciplinary report, 10,509 have two or more, and 32 have 10, Public Citizen added.
The letter details numerous examples of nurses who continued to practice despite conviction of criminal offenses related to alcohol abuse, petty theft, methamphetamine possession, drunk driving, other drug possession offenses, and prescription forgery.
Wolfe also proposes a practical, cost-saving solution. When the regulation is implemented, he wrote, it would allow all such information to be folded into the National Practitioner Data Bank (NPDB), thus eliminating the need to continue subsidies required for the Healthcare Integrity and Protection Data Bank, which would need at least $900,000 annually. By folding the data into the NPDB, HIPDB could be shut down and those expenses to the taxpayer avoided.
Providers have an opportunity to participate in a pilot program to test EHR clinical quality data submission, according to CMS' fiscal year 2010 IPPS final rule.
CMS and the Office of the National Coordinator for Healthcare Information Technology are working together to harmonize standards for EHR-based submission of ED throughput measures, stroke measures, and venous thromboembolism measures. Each measure has the endorsement of the National Quality Forum and the Reporting Hospital Quality Data for Annual Payment Update (RHQDAPU).
CMS expects to finalize interoperable standards for EHR-based submission of these measures later this year. The agency seeks EHR vendors and hospitals to develop and test data submission and will accept nominations until 6 p.m. EST, December 31, 2009.
The ability to submit quality measures electronically may help providers meet meaningful use requirements, says Kelly McLendon, RHIA. McLendon, president of Health Information Xperts in Titusville, FL, adds that this is a prerequisite to EHR incentives pursuant to the Health Information Technology for Economic and Clinical Health (HITECH) Act.
CMS acknowledges in its final rule that "the RHQDAPU program and the HITECH Act have important areas of overlap and synergy with respect to the reporting of quality measures using EHRs." The agency hopes the incentives will encourage use of certified EHRs to report clinical quality measures pursuant to RHQDAPU and also provide a foundation for hospitals to send and receive quality measures for future RHQDAPU program measures.
The ability to submit quality measures electronically also would be a big timesaver, says Marianne Dailey, RHIT, CHP, CPHQ, director of HIM and privacy officer for Central Peninsula Hospital in Soldotna, AK. "A more automated process would be great to work toward," she says.
CMS requires hospitals and vendors that participate in the testing to meet the following criteria:
The ability to submit clinical EHR data using interoperability standards, such as Cross Document Sharing, Cross Community Access, Clinical Data Architecture, and Health Level 7 to a CMS-designated clinical data repository
Have established or have applied for a QualityNet account
Potential participants who wish to be considered for the development and testing process should send a self-nomination letter to:
RHQDAPU Program IT Testing Nomination
Centers for Medicare and Medicaid Services
Office of Clinical Standards and Quality
Quality Measurement and Health Assessment Group
7500 Security Boulevard
Mail Stop S3-02-01
Baltimore, MD 21244-8532
CMS states in the 2010 final rule that it will give preference to EHR vendors and hospitals that use:
EHRs currently certified by the Certification Commission for Healthcare Information Technology
The National Health Information Network
Health Information Technology Standards Panel/Integrating the Healthcare Environment standards
Disruptive behavior can be caused by many internal and external factors. Troubled physicians could have mental health or substance abuse issues or be working through domestic issues with a spouse, children, or aging parents. There could be dissatisfaction with a practice's business or philosophical differences with the way care is delivered. Sometimes, people simply don't work well together.
Unfortunately, if the intervention isn't done correctly, it could create more trouble and the offending physician could make a counter claim for racial, gender, or disability discrimination.
It's not enough simply to have a firm set of rules. "Rules are what we fall back on when things aren't going well," says Scott A. Fields, MD, professor and vice chair of family medicine and COO at Oregon Health & Science University in Portland. "If you are only talking to a doctor when they are in trouble, it creates a bad environment, and so having regularly scheduled opportunities for feedback that can be positive and critical is important. It's better to reinforce what is right instead of what is wrong."
Fields says physicians must get over their reluctance to report abusive behavior by colleagues. "Physicians think of a culture of the physician as a single entity, a box within themselves in terms of their operations. They [feel they] are responsible for their box only and another physician is outside of their box," he says. "Unfortunately, that leaves managers of practices as oftentimes the ones who have to deal with this, and probably inappropriately so."
If, despite your best efforts, there is a workplace incident, document it thoroughly. "A key downfall is physicians never make any notes," says Susan Reynolds, MD, president and CEO of the Institute for Medical Leadership in Pacific Palisades, CA. "They don't like doing personnel management or review. When there is an incident, very little is written up. So when you want to do something once this person is shown to have bad behavior, you may not have a trail that shows a pattern of bad behavior. Every person has lost their temper at one time or another, but if this is a pattern that needs to be dealt with, it is important to have a paper trail and document things."
Get a signature for every document to avoid potential litigation, says J. Peter Rich, JD, partner at McDermott Will & Emery, LLP, in Los Angeles.
"It should be documented, dated, and signed," he says. "The language should not indicate bias or opinions of a psychiatric nature, but it should document exactly what happened based upon interviews with the people who observed it, and then the physician or other personnel should sign it. The physicians involved should sign it, and that should be part of their personnel file for the doctor so later, if you've got to make a case, you've got it there. If it involves counseling, the physician who is the subject of the counseling should sign it as well. If there is an agreement for the physician to change his behavior as a condition of continuing with the group, that should be in writing and signed."
This article was adapted from one that originally appeared in the September issue of The Doctor's Office, a HealthLeaders Media publication.
Betsy McCaughey, the former lieutenant governor of New York and long-time voice on the healthcare scene took on Obama health adviser Ezekiel Emanuel in a WSJ op-ed.
Some physicians erroneously think certain off-label uses of prescription drugs are approved by the U.S. Food and Drug Administration, researchers said. Corresponding author Dr. G. Caleb Alexander of the University of Chicago Medical Center said this mistaken belief could encourage doctors to prescribe the drugs, despite the lack of scientific evidence supporting such use.
New research suggests that the experience of trauma physicians matter less to a patient's survival than does the overall organization of the trauma center. Researchers in the trauma surgery program at Johns Hopkins University reported in the journal Archives of Surgery that having an experienced trauma surgeon is not necessarily better for you than having one who is just out of general surgery training—at least in terms of your survival following a major trauma injury.
I didn't realize at the beginning of the summer just how divisive the debate over healthcare reform would ultimately become. As the rhetoric has heated up, it has sharply divided the country, Congress, and even the nation's physicians.
The House healthcare reform bill cleared a major hurdle when it secured the endorsement of the AMA—it is the nation's largest physician group and has been a vocal opponent of healthcare reform efforts (including the creation of Medicare) in the past.
But the AMA's endorsement has drawn a backlash from some physicians who oppose current reform proposals, particularly the public option. The AMA decided that eliminating the thorny Sustainable Growth Rate formula that keeps doctors on the brink of perpetual reimbursement cuts was worth the tradeoff. Not all physicians agree.
A group of 17 state medical societies and specialty groups has publicly dissented from the AMA's position, citing the creation of a public option as its main objection, and a few other physician groups have taken aim at the association as well.
A decent chunk of the difference of opinions between physicians (and everyone else in the debate, for that matter) can probably be attributed to politics and ingrained ideological differences. But beyond politics, there are real questions to be answered:
Will reform ultimately help physicians more than it hurts?
Will a public option decrease the burden of uncompensated care or pay so poorly that it doesn't matter?
How will physicians fare if nothing changes?
These questions are difficult in part because reform won't affect all physicians equally. In thinking about different physician opinions concerning today's reform efforts, I'm reminded of a survey I wrote about last year that measured physician opinion on the more generic prospect of universal healthcare.
The report found that when asked simply if they support national health insurance, of the more than 2,000 doctors polled, 59% were in favor of and 32% were opposed, a significant jump from the previous poll in 2002.
But if you break that down by specialty, support ranged from more than 80% of psychiatrists to only 30% of radiologists. In fact, a physician's specialty seemed to be a pretty strong predictor of whether he or she supported national health insurance.
The specialties that most strongly supported it—psychiatry, pediatrics, and primary care—all make less than $200,000 (MGMA median levels) or, in the case of emergency medicine, often have patient panels with a lot of uninsured or Medicaid patients. The specialties most strongly opposed—radiology, anesthesiology, and surgical subspecialties—are some of the highest earners in medicine and the biggest beneficiaries of the fee-for-service model.
Are physicians basing these views entirely on compensation? Of course not. But reforming healthcare will affect physicians to varying degrees, and specialty affiliations can't be discounted.
There's been a lot of talk from the Obama administration about boosting primary care training and reducing ED overcrowding through reform legislation, but there has also been focus on reducing imaging payments and moving away from fee-for-service. There will be winners and losers among physicians.
Unfortunately, the survey that showed the specialty correlations came out a year ago, before tangible reforms had been proposed, and I haven't seen a study since that has broken down support by specialty.
But given physicians' allegiance to their niches and the wide gaps in incomes and practice styles, I'd guess there is a similar specialty divide in support for specific reform proposals today.
In 2007, Cedars-Sinai Medical Center in Los Angeles rolled out a "universal floor" during an expansion project. In the time that has passed, Cedars-Sinai's innovation has lowered wait times for patients being admitted from the ED and elsewhere, reduced the number of patient safety events, and increased staff member satisfaction.
A universal floor is one on which most patient consultations can take place. Rooms are created with multiple types of patient care in mind and staff members are trained in many specialties to facilitate patients' needs on the one floor. This reduces the need for patients to travel throughout the hospital.
The idea for developing a universal floor came at a time when the hospital was designing a new critical care tower. Staff members decided to trial the idea after hearing of the success of a universal floor at Methodist Hospital of Clarian Health in Indiana.
"We thought we could have a unit where we could ensure that all of the staff were capable of providing the levels of care that included a step down unit as well as a general medical unit and a tele-unit," says Linda Burnes Bolton, Dr.Ph, RN, FAAN, vice president and chief nursing officer at Cedars-Sinai Medical Center. "Second, in terms of the construction of the unit, [it] would facilitate idealized design…about creating units where you minimize the amount of time staff are out of the patient's room and maximize the amount of staff are in direct care with the patient."
A growing body of data show that increasing the amount of time nurses are in direct contact with patients leads to the best patient outcomes. Nurses are better able to rescue patients and prevent harm from occurring, says Burnes Bolton.
Additionally, Cedars-Sinai wanted to address patient flow issues occurring due to a lack of available beds and a constant influx of patients needing beds, similar to many hospitals in the country. Ideally, the universal floor would be able to accept patients who were visiting with their doctors and complaining of chest pain, for example, without having to go through the ED. Often physicians will send patients to the ED as a last resort because of the lack of open beds.
Design pays off
In addition to improving patient flow throughout the hospital and reducing patient safety errors, the universal floor has allowed staff members to spend more time with patients, making for a more comfortable patient stay.
"The most important piece is that the units [were] designed [to] facilitate the ability of the team to intervene early and to provide more time for direct patient care," says Burnes Bolton.
Because of the workflow redesign on the universal floor, staff members on the universal floor have significantly cut down on waste. Nurses have been encouraged to be active players in patient care and share their creative ideas for new programs and procedures on the floor. For their creative ideas to flourish, however, the hospital needed to allow them time for development and implementation.
"Nurses can't do that if they're spending so much time on documentation or spending so much time hunting and gathering supplies," says Burnes Bolton. They need time to be able to educate patients and engage families.
Creative ideas encouraged
Some examples of how staff members on the universal floor have been encouraged to contribute ideas for better patient care can be seen in the efforts they have taken to reduce readmission.
Cardiac patients on the universal floor are given special attention before and after they are discharged because of the known high rate of readmission with that set of patients. A team of nurses on the floor works with cardiac patients to ensure that when the patient is discharged, he or she has the proper tools to help keep him or her from returning to the hospital. This includes a home visit by a member of the staff to evaluate risks in the home, as well as interviews with the patient and his or her family.
One nurse had the idea to create a unique teaching aid to help cardiac patients learn best practices upon their discharges. Called the "Deck of Cards" program, the initiative requires staff nurses to create a unique deck of cards (like playing cards) that act as a teaching aid. The content of the cards is based on what the nurse who visited the home found and on the interviews conducted, as well as patient preference.
To read more about the universal floor and the innovative ideas that have come from it, see the October 2009 issue of Briefings on Patient Safety.
Even after adjusting for inflation, costs of healthcare for seniors increased by about $2,000 per person over age 65 between 1996 and 2006, and Medicare paid a higher portion of the bill.
That's the finding from a new Agency for Healthcare Research and Quality report that analyzed per capita spending for prescription drugs, physician office visits, dental care, and hospitalization.
That $2,000 is an increase of about one-third. In 1996, for example, senior healthcare expenses were $6,989 per person, but grew to $9,080 in 2006. Of those four types of care, prescription drug purchases increased the most, 66%, from $105 to $174; while the cost of a physician's office visit increased 58%, from $114 to $180 per visit.
Because of Medicare Part D's implementation in 2006, Medicare paid a significantly greater portion of prescription drug expenses, taking the burden away from seniors' out-of-pocket expenses and private insurance.
The cost of a dental visit also rose significantly, from $187 to $254, while the price tag for a day as an inpatient in a hospital rose from $2,271 to $2,714.
Not all costs rose, however. The proportion of expenses attributed to home healthcare declined slightly, from 14.9% in 1996 to 6.6% in 2006.
Overall, senior healthcare expenses rose $100 billion in those 10 years, after adjusting for inflation, from $227.3 billion to $333.3 billion.
Other interesting facts from the study include:
Medicare paid a significantly higher portion of the total healthcare bill for seniors in 2006 (60.9%) compared with 1996 (56.5%), while a smaller percentage was paid by private insurance, (14.1% versus 18.8%).
In each year, fewer than one in 20 seniors had no medical expenses.
At the top and the bottom end of the spending spectrum, one-fourth of the elderly had annual expenses exceeding $9,289 while one-fourth had expenses under $1,752 or no expenses.
The percentage of seniors with expenses in dental care, prescription drugs, physician office visits, and hospitalization expenses did not change significantly between 1996 and 2006, but the portion of expenses attributed to emergency room care was "notably higher" in 2006 (20.4%) versus 1996, (13.2%).
Hospital care expenses for inpatient care declined from 43.2% to 37.2%, but the portion for ambulance service increased from 23.4% to 28.7%.
The statistics were culled from the Medical Expenditure Panel Survey Household and Medical Provider Components for civilians. All costs were adjusted to 2006 dollars. The federal study included cost figures for 34.1 million people age 65 and over in 1996, and 38 million seniors in 2006.
Sources of payment included in the report included those paid by the service user or another family member, private insurance, Medicare, Medicaid/SCHIP, Indian Health Services, military providers, and other care provided by the federal government, state, and local clinics.