Boston's Brigham and Women's Hospital has announced plans to collect blood samples for genetic analysis from all consenting patients and then feed that information into a large database, allowing scientists to analyze patients' genomes alongside detailed medical histories. The project aims to take advantage of the immense amount of patient information available in the hospital's electronic medical-record system, and could also serve as a model for how to incorporate genomic information into both electronic medical records and clinical care.
New Jersey lawmakers are considering a bill that would prohibit the use of health IT products that are not certified by the Certification Commission for Healthcare IT. Under the bill, anyone caught selling or distributing such a product could be fined up to $5,000 per violation.
The New Jersey bill would affect all healthcare providers in the state.
The IT community is one step closer to a definition of "meaningful use" of electronic health records since the HIT Policy Committee made its recommendations today to the Office of the National Coordinator for Health Information Technology.
I spoke with a number of executives to get their predictions and strategies regarding "The Meaning of Meaningful Use" for the June issue of HealthLeaders magazine. Since then, I've spoken to even more industry executives to get their thoughts on the phrase that has caused confusion, criticism, and alarm. Here are some excerpts from those conversations.
Will the bar on "meaningful use" be set too high or too low to improve quality?
That is a real risk, says Lynn Vogel, MD, vice president and chief information officer at The University of Texas M. D. Anderson Cancer Center. "Since these are 'stimulus' funds and likely a one time opportunity, I am concerned that there will be a temptation to expect that they will fix all that ails our healthcare system and that is completely unrealistic." It's not IT's burden alone to improve the quality of care, says Vogel, who is also the associate professor of bioinformatics and computational biology. "Hospitals should not be penalized if all they have done is to improve the caregiver's access to clinical data through electronic capabilities. That is valuable and 'meaningful' by almost any standard," he says.
The government will not hold organizations "hostage" to high standards, says Mark D. Crockett, MD, an attending physician at Morris (IL) Hospital and the president of the emergency care division for Picis, an Wakefield, MA-based IT software vendor. "It will be more of a carrot than a stick," he says. "They are looking to reward hospitals that are making moves—reporting quality and using some type of CPOE. They are also looking for information exchange."
Are the stimulus funds a big enough 'carrot' to spur quick adoption, or will most organizations just try to avoid penalties?
The answer is different for hospitals and physicians, says J. Marc Overhage, MD, PhD director of medical informatics and research scientist at Regenstrief Institute, Inc. and president and CEO of the Indiana Health Information Exchange. "For hospitals it is probably enough," he says. "For physician practices, by and large, it is not enough."
The combination of incentives from the Centers for Medicare & Medicaid Services and the American Recovery and Reinvestment Act removes any doubt that physician practices must adopt an electronic health record in the next five years, says Phyllis Schuck, CIO at Pinehurst Surgical Center. "The financial aspects are designed to encourage rapid adoption." But they don't "significantly offset" the capital outlays that an EHR requires, she says.
Overhage predicts there will be a large number of organizations in jeopardy of being penalized under the guidelines.
What will the impact be if a large number of organizations rush to purchase HIT in the hopes of securing stimulus dollars without putting in enough planning time?
Organizations could be wasting their money in the long run, if they buy IT just because there is stimulus money, but they are not ready or purchase a system that isn't what the caregivers need, says Vogel. "That's the challenge—and the risk—of the stimulus funding," he says. "Some number of these purchases will not be successful because the organizational context within which the system will be implemented will not be ready to make the changes necessary to be successful."
"Our biggest risk, is will we effectively use these dollars to deliver better care for patients," says Overhage. "If I can send and receive healthcare data, but no one else is out there to do it—the patients won't get any benefit." There is a critical mass that needs to be achieved for widespread adoption to occur, Overhage says. And while he's not sure what that figure is exactly, it is probably in the neighborhood of 60% to 70% of healthcare data that needs to be exchanged, he says.
Will there be a better approach to achieving meaningful use—enterprise path or best of breed?
Crockett is not convinced it will make a difference over the long haul. "Everyone wants to see an integrated system where all documents are visible and useful to everyone in the hospital," he says. Historically, that has only been achieved with enterprise systems, but organizations often have to sacrifice some level usability and effectiveness for clinicians with those systems. One system can't do everything well, says Vogel. For some organizations having a single system is worth avoiding the hassles associated with a best-of-breed approach. Then again, for other organizations like academic medical centers where state-of-the-art capabilities are expected in every area, the only way to accomplish that is through best of breed, says Vogel. "Just like in cars, a high performance racing vehicle is not the best vehicle for commuting to work every day, and the best car for your daily commute would run far back in the pack on the race track."
Crockett believes the solution is in interoperability standards. "If I needed to achieve meaningful use in one year, I have no choice but use one vendor," he says. "But if I can do this over time as standards are put in place, then I can buy a system from anyone and have it work."
The HIT Policy Committee will offer some additional direction with its recommendation to ONCHIT, but the industry will still be in a holding pattern until it receives the official definition. Then, it will be a race for "meaningful use" status and cold hard cash. Will most organizations take the time for planning to ensure they get the value out of the IT being implemented—improved outcomes and cost savings—even if that means forgoing some stimulus money? Or will they speed up the decision-making and planning process in order to go for the cash and hope to sort it out on the backend? I must admit, I think there will be some definite redo's from organizations that didn't quite find a system that fits their clinicians' needs.
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Greetings from sunny Seattle where we're experiencing the HFMA Annual National Institute—among other things. I know, up is down, white is black, and it's sunny in Seattle. The 27th straight dry day, in fact. If we don't get rain by Wednesday, we'll tie a record, apparently. This is not what a first-time visitor has been led to expect from the Emerald City, but it's a pleasant surprise.
Speaking of which, it gets late early out here, to borrow a saying from Yogi Berra (and if he didn't say it, he should have). By that I mean I returned from dinner last night thinking I was going to catch the end of the NBA Finals, only to discover that a little after 8 p.m., the game was nearly over. I got to catch the last 30 seconds, anyway.
On to the conference.
My colleague Michelle Ponte and I have been attacking the conference with vigor this year. It's so nice to have two of us reporting from the conference, because I don't know if you know this, but HFMA has only two educational sessions per day, so it's easier to attend more of the valuable sessions with two people to break it down. One suggestion for improvement: shorten the sessions and create more of them throughout the day so people can attend more. Are you listening, HFMA? You don't have to recruit more speakers, you just need to spread them out a little more. That minor criticism aside, we're learning a lot.
Today's keynote speaker, Patrick Lencioni, kicked off the day, speaking about Leadership. Since it's my new beat, I was interested in what he had to say.
Lencioni often works with hospitals to adopt ideas around teamwork. Now, it's more important than ever in these difficult economic times, when everyone is expected to do more with less. He gave us five ways leaders often mess up their teams. Pay attention. I've definitely been on some bad teams and some good ones, and this guy has it right:
1. The absence of trust: Most think about predictive trust, which means we have known each other long enough I can predict your behavior. But that's not what makes a team great. The team we need is based on vulnerability. Vulnerability-based trust happens when human beings on team say things like "I don't know the answer," or, "I think I need help; I think I screwed this up," or even "I'm sorry." When you have that dynamic on team it creates powerful competitive advantage. Vulnerability can never be faked.
2. Fear of conflict: Why don't people like to engage in conflict? They say they don't want to hurt people's feelings. Organizations that think conflict is bad crush people because it ends up as a conflict of people and not issues.
3. Lack of commitment: When we can't get people to debate, people won't commit. If people don't weigh in on a decision they won't buy in on a decision. Truth is if we want to get people to commit we need to make sure we are hearing people and their opinions. My job as leader is to make sure I know what everyone thinks, and if that takes time then so be it and if there is not consensus then it is my job to break the tie. When you can do that, hear everyone, and factor in their input, 99 times out of 100 they will support the decision even if they disagree.
4. Avoidance of accountability: This is the most common and most dangerous of all the dysfunctions. When you walk out of meeting and know that person next to you didn't commit, how much courage will you have to hold them accountable? The thought of letting down a trusted colleague is the biggest motivator. They love their teammates. You find it in firefighters and police. The best teams play for one another.
5. Results: Pay attention to results of team rather than individual needs. You have to make sure you do the best for the hospital, not the department. When there are silos at the top of the organization, they suffer the most. The most important priority is the collective results of the organization.
Meanwhile, while the American Medical Association got the president, we're stuck with Al Gore. Perhaps that's an unkind statement about my former senator, but I have a good reason.
Why am I bitter? Well, you won't read anything about the former vice president's talk here, because we've been unilaterally banned from the speech. By "we," I mean representatives of the media. Now is that any way for a former journalist to treat the media? I think not.
Wonder if he'll be discussing some top-secret inside information about healthcare reform? Perhaps he'll castigate healthcare for how ungreen it is. Since we can't listen, it's fun to speculate.
At about the same time President Barack Obama was telling the American Medical Association in Chicago about making spending cuts through targeting inefficiencies in the Medicare program, the Medicare Payment Advisory Commission (MedPAC) officially was releasing its report to Congress on "Improving Incentives in the Medicare Program" that addresses similar spending issues.
MedPAC, with its 17-commissioner board, has provided advice to Congress since 1997. But this small organization has attracted more than its share of attention recently after the president suggested in early June that it should have new power as an executive-level agency to determine Medicare reimbursements.
On top of MedPAC's discussion list was overpayment to Medicare Advantage programs. According to MedPAC Executive Director Mark Miller, Medicare—under the current payment system—will pay as much as $12 billion more for beneficiaries enrolled in Medicare Advantage plans this year than it would spend if they were in traditional fee-for-service Medicare plans.
Those high payments have resulted in some plans offering no innovation to the Medicare program: instead plans were mimicking FFS programs—at a much higher cost to the program. MedPAC proposed four different solutions to turn this around, including setting benchmarks through competitive bidding.
MedPAC also examined the feasibility of accountable care organizations, which it defines as a set of providers held responsible for the quality and cost of healthcare. An ACO could consist of a group of primary care physicians, specialists, and at least one hospital.
The report describes two variations of the ACO model: mandatory or voluntary. With a mandatory ACO, participation by providers would be required. With a voluntary ACO, providers who reorganize care and change practice patterns could receive financial bonuses.
Providers in a successful ACO would need some type of mechanism to jointly decide on care protocols, according to MedPAC. However, this level of decision-making would be difficult in a mandatory model in which providers were placed together—without first agreeing on a system of common governance.
Other highlights of the report:
Biologics. Current Medicare spending on biologics was about $13 billion in 2007. While they account for a small part of the Medicare market now, their growth is expected to skyrocket soon. MedPAC is calling for establishment of a process to approve follow-on biologics.
Self-referral of imaging services. The use and spending of imaging has grown without a clear link to higher quality. MedPAC said it intends to explore policies "to encourage more prudent use of imaging services."
President Barack Obama told the nation's largest physicians organization on Monday that the fear of litigation is driving expensive and inefficient "defensive medicine." But he says patient-safety initiatives and evidence-based medicine are a better cure than caps on malpractice.
Speaking to the 158th annual meeting of the American Medical Association, the president also repeated his call for a "public option" health plan to provide Americans with low-cost insurance alternatives that will "keep the insurance companies honest."
"The public option is not your enemy. It is your friend," Obama told the physicians on Monday in Chicago. The AMA has voiced strong opposition to the public plan. Little new ground was covered in the sweeping, 55-minute speech. The president estimated that the cost of the reforms would be about $1 trillion over 10 years, but he said he's already identified about $950 billion in savings and tax hikes that will pay for the reforms.
For the most part, however, the president restated his case for healthcare reform, and touched upon all the major themes and efficiency initiatives that he's brought up in the past several months–from electronic health records to Medicare/Medicaid reform–that he says will reduce costs.
The president's acknowledgement that defensive medicine is driving healthcare delivery inefficiencies got one of the biggest rounds of applause from physicians, who warmly received the president and gave him a standing ovation when he entered the room. The cheers were quickly followed by stony silence and a smattering of boos, however, when the president said he wouldn't support Republican-style tort reform.
"Some doctors may feel the need to order more tests and treatments to avoid being legally vulnerable. That's a real issue," he says. "And while I'm not advocating caps on malpractice awards, which I believe can be unfair to people who've been wrongfully harmed, I do think we need to explore a range of ideas about how to put patient safety first, let doctors focus on practicing medicine, and encourage broader use of evidence-based guidelines. That's how we can scale back the excessive defensive medicine reinforcing our current system of more treatment rather than better care."
While noting that the president "didn't say anything new so we really weren't surprised," AMA President Nancy H. Nielsen, MD, says she's "thrilled" that malpractice costs and their broader impact on the overall healthcare system are up for discussion.
"This is the first Democratic president that's talked to us about any kind of liability reform," Nielsen told reporters after the speech. "He is open to considering options that would lower the cost of defensive medicine. He acknowledged that it is an issue, and he put it in the context of the overall pricing and unsustainable rise in healthcare costs. So, he has not taken that off the table."
Obama acknowledged physicians' unease about the public plan. "I understand that you are concerned that today's Medicare rates will be applied broadly in a way that means our cost savings are coming off your backs. These are legitimate concerns, but ones, I believe, that can be overcome." The president says the public plan is needed to "give people a broader range of choices and inject competition into the healthcare market so that force waste out of the system and keep the insurance companies honest."
The AMA has been quite public in its opposition to the idea. AMA Trustee Samantha Rothman, MD, last week told the Senate Committee on Health, Education, Labor and Pensions that the "AMA strongly opposes a public health insurance plan operated by the federal government with a pay schedule that is based on Medicare."
The AMA last week also issued statements to the Senate Finance Committee that voiced opposition to any public health plans. Nielsen told the New York Times that "we absolutely oppose government control of healthcare decisions or mandatory physician participation in any insurance plan."
Nielsen played down the conflict with the president when asked by reporters on Monday. "What you heard today was a call for a thoughtful analysis of all the options," she says. "What is going to happen here over the next two or three days, is the AMA will figure out a way that can best help the president reach the goals we share, which is affordable health insurance for all Americans."
Also Monday, the Congressional Budget Office slapped a $1 trillion price tag over 10 years on the cost of reforms, with the bulk of the costs coming from the creation of health insurance exchanges and subsidized insurance for the poor.
When David Priver, MD, once an American Medical Association delegate, read last week that the group opposed President Barack Obama's public insurance plan option for adults under age 65, he blasted an angry e-mail to his colleagues:
". . . If nothing is done to reverse this ill-advised AMA policy, we can expect (AMA) membership to drop like a stone," wrote the San Diego obstetrician-gynecologist.
Even when learning the AMA backed off from that stance the next day, clarifying that it merely opposed any plan that forces physicians to participate or which pays Medicare rates which are too low, Priver was not appeased.
"Why make a statement like that and backtrack a day later?" Priver rhetorically asked in an interview Monday, saying he thought the move was disingenuous. "I think they really shot themselves in the foot this time."
For many physicians across the country, the AMA's initial stance severed any allegiance doctors have for the nation's largest and most powerful physicians group.
"The AMA has badly misread the sentiments of not only its members, but of physicians across the country," says Priver, former president of the San Diego County Medical Society and delegate to the California Medical Association. "Most of us don't want to be seen as obstructionists for reform. And the AMA, if they did a better job of keeping in touch with the grassroots, would have known that," Priver says.
Priver joins an increasingly vocal group of doctors who say they are defecting from the AMA.
In an article last week entitled "Dear AMA, I Quit!" in the Huffington Post, a Maryland physician said he was "disgusted" that the organization seems pre-occupied with physician reimbursement at the expense of patient care. Instead of working for patients, it seems to be "supporting the private insurance industry, which has been a driving force in creating the dysfunction(al) health care system we have today," wrote Chris McCoy, MD.
McCoy said he was reacting not just to the Thursday article in the New York Times, but also to the AMA's 12 pages of comments on health reform submitted May 11 to the Senate Finance Committee. Such a plan "threatens to restrict patient choice by driving out private insurers, which currently provide coverage for nearly 70% of Americans," the AMA wrote.
"A crowd-out of private insurers and the corresponding surge in public plan participation would likely lead to an explosion of costs that would need to be absorbed by taxpayers," according to the AMA.
McCoy said those comments indicate the AMA's position "is driven by out-dated political ideology that blindly supports private industry."
A volley of letters to the New York Times on Sunday questioned why the AMA would make such a statement before details of a public plan are understood. For some, it seems the latest AMA stance was consistent with its policies in the 1960s when it opposed the creation of Medicare and Medicaid.
"The AMA is considered by many in the medical community as out of touch and only caring about medical malpractice costs and reimbursement," said Bryan Liang, MD, of the California Western School of Law. AMA doctors, he said, tend to be older, male, more conservative, and used to "the good old days" before managed care, a time when they had more autonomy, he said.
Last week, the AMA's position on a public plan option crystallized opposition against the organization for many younger doctors who may have been sitting on the fence.
Mandy Krauthamer, MD, a primary care physician in Washington D.C., and spokeswoman for Doctors for America, a coalition of 13,000 physicians across the country who are upset with the AMA, says the organization "no longer speaks for physicians."
"We took a survey and in the first 48 hours, 2,000 of our members said they would like a public plan considered," she says. "There's healthy debate within the House of Medicine. And taking the AMA's voice as ‘the voice of all physicians' is not the way to go anymore," she said.
In reality, many doctors are not happy with Medicare or Medicaid and bridle at the obstacles put in front of them by private health insurance. But they also see their ability to do their jobs threatened by paperwork, insurance, government bureaucracy, and rising healthcare costs that all too often prompt patients to seek care too late. They are willing to give something else a try, and feel that this may be their last real chance.
The California Medical Association, which represents about one-third of California's doctors, has not yet taken a position on a public plan option, says spokesman Ned Wigglesworth. But Wigglesworth says a key concern on the West Coast is that "people in Washington should focus less on expanding coverage, which has often been a false promise, and more on expanding meaningful access to healthcare."
"Many doctors don't fully embrace either private insurance or public programs as the foundation for health system reform because they and their patients have had such problems with both," he says.
For Priver, it's important for doctors to "think over carefully the option for a public plan" and keep their place in the discussion. "We need to decide what will be the legacy we leave behind. We don't want to follow in the footsteps of the AMA. Some of us may not be happy about what's being talked about, but if you stamp your feet and walk away, you'll like the situation even less."
Expanding access to Medicare will not solve the nation's healthcare cost problem, according to a report by the Medicare Payment Advisory Commission, which advises Congress on the federal medical program for older Americans. To eliminate wasteful spending, policymakers must transform economic incentives for doctors, hospitals and other providers of medical services, according to the report. To illustrate what it might take to save Medicare, the commission described how primary-care doctors, specialists, and hospitals could be reorganized into "accountable care organizations" whose members would receive bonuses if the organizations met quality and cost targets.
General Electric Co. said its GE Capital division will make no-interest loans to hospitals and healthcare providers that purchase GE's healthcare information technology. GE said it expects to offer $100 million in interim financing to hospitals and healthcare providers for projects that are expected to qualify for funds from the economic-stimulus package.
A former Cedars-Sinai Medical Center employee was sentenced to four years, eight months in prison after pleading guilty today to stealing patient information to defraud insurance companies of $354,000. The hospital had sent letters in December to more than 1,000 patients, warning them that their personal information had been found during a search of the home of James Allen Wilson, who worked in the billing department at the Los Angeles facility between 2003 and 2007.