CEO Michael Kupferman outlines how capacity management and regional growth are shaping Penn State Health's approach to access.
In this episode of HL Shorts, Penn State Health CEO Michael Kupferman explains how the academic health system, in the face of ongoing financial pressure, is striving to make care easier to reach and navigate.
Jay Asser is the CEO editor for HealthLeaders.
KEY TAKEAWAYS
Penn State Health is focusing on next-day appointments and better use of existing resources like imaging centers and operating rooms to improve how quickly patients can be seen.
The system is expanding services across central Pennsylvania so patients can access care in their own communities while still benefiting from a larger network.