The academic medical center is the latest health system to eliminate nonclinical jobs in pursuit of efficiency.
The University of New Mexico (UNM) Hospital has restructured its workforce at the leadership level as it contends with financial challenges.
Potential federal funding cuts influenced the academic medical center to drop 53 executive positions, according to a spokesperson for UNM Hospital. Health systems everywhere are taking action in anticipation of the Trump administration reducing spending on medical research funding and Medicaid.
An internal email provided to the Albuquerque Journal revealed that elimination of roles at UNM Hospital include the president, CFO, and chief human resources officer of Sandoval Regional Medical Center in Rio Rancho.
"In order to be sure we are operating as efficiently as possible, and are as prepared as possible for federal funding changes which may lie ahead, we have implemented a number of financial improvement initiatives," the spokesperson said in a statement.
In addition to the job cuts, UNM Hospital is undertaking other cost saving initiatives, such as reviewing expenses on contract labor and assessing workflows to improve efficiency.
"By taking these steps now, UNM Hospital is positioning itself to balance its current and future budgets. UNM Hospital remains committed to what is most important — providing health care for New Mexicans, in New Mexico," the spokesperson said.
Growing trend
Several health systems have taken similar approaches to streamlining their workforce in an effort to curb spending and get ahead of funding cuts.
Mass General Brigham announced in February that it would conduct the largest layoffs in its history by slashing hundreds of nonclinical workers to bridge a budget gap of $250 million over the next two years.
One month later, Yale New Haven Health said it would restructure its management and administration teams, with up to 38 people potentially being laid off.
Providence, meanwhile, recently implemented a freeze on nonclinical hires as CEO Erik Wexler cited financial strain from rising costs and reduced reimbursement.
Though there is unpredictability surrounding the current administration, health systems have little choice but to put themselves in a position where they can weather headwinds.
One rural hospital leader shares his multi-pronged approach to replenishing provider talent.
Rural hospitals face their own unique set of challenges when it comes to building and maintaining a sustainable workforce.
When these organizations struggle to attract and keep clinical talent, it can lead to services being reduced or even cut altogether, jeopardizing access to care for patients in these communities.
That makes recruitment and retention of providers the top priority for rural hospital CEOs, Cole Stockton, CEO of Highpoint Health – Riverview and Highpoint Health – Trousdale, told HealthLeaders.
Whether it's strategizing for physician succession planning or alleviating burnout, Stockton's tips for strengthening the workforce can put rural hospitals in better position for long-lasting success.
A new report reveals how digital health companies are attempting to take advantage of market shifts to get ahead of competitors.
Investments in digital health didn’t slow down at the start of the year in the face of volatile market conditions. On the contrary, they picked up pace as companies sought opportunities to "leapfrog" amid uncertainty, according to a report by Rock Health.
The research found that both startups and large players are utilizing various strategies to improve their positioning in the venture capital landscape, resulting in increased funding overall and larger late-stage funding rounds.
Through the first three months of 2025, digital health startups raised $3 billion across 122 deals, compared to $2.7 billion raised across 133 deals over the same period last year and $1.8 billion raised across 118 deals in the fourth quarter of 2024.
The average deal size jumped from $15.5 million in the fourth quarter of last year to $24.4 million in the first quarter, continuing seasonal patterns from previous years of first quarter totals beating fourth quarter numbers, the report stated.
Last year's 'David and Goliath' dynamic remained in the first quarter, with startups contributing to deal volume while large companies fueled deal size.
Dealmaking through the first three months was largely driven by earlier-stage funding. Seed, Series A, and Series B rounds made up 83% of labelled deals in the quarter, just a tick below 2024's 86%.
However, the quarter also featured a boom in late-stage funding rounds. The median Series D+ round size was $105 million, which almost doubled the $55 million across 2024 and marked the first time Rock Health tracked that figure above $100 million since 2021.
Companies of all sizes are pursuing different approaches to leverage market shifts, the report highlighted.
One of those strategies for companies is to add new healthcare features to their offerings through mergers and acquisitions. Of the 46 M&A deals Rock Health tracked in the first quarter, 67% involved digital health startups acquiring other digital health startups, compared to 53% across 2024.
"Tapestry weaving spikes when acquisition targets are cheaper and acquirers have cash on hand," the report's authors wrote.
Another approach companies are turning to is creating modular tech stacks to have more flexibility around their technology, allowing organizations to pivot as solutions like generative AI continue to evolve.
Meanwhile, channel partnerships are providing both smaller digital health startups and larger players a way of reaching consumers. Examples of this in the first quarter included Eli Lilly's LillyDirect adding partners and Amazon's Health Benefits Connector bolstering its network, Rock Health noted.
The final strategy the report called out was large companies engaging with startup competitors that are trying to be disruptors in their space.
"Instead of viewing innovators as outright competitors, these engagements position large enterprises as partners, investors, or future acquirers of potential rivals," the authors wrote.
An alternate resolution couldn't be reached in the back-and-forth saga of the distressed health system.
Following months of tumult, Crozer Health is ultimately set to close with no buyers found for the health system.
U.S. Bankruptcy Court Judge Stacey Jernigan approved Prospect Medical Holdings' move to shutter Crozer-Chester Medical Center and Taylor Hospital in Delaware County, resulting in another collapse of hospitals backed by private equity.
The full closures of the two facilities are expected to be completed within 30 days, leaving many patients in the area without access to necessary care.
Meanwhile, 2,651 Crozer employees will be laid off by May 2, according to the Worker Adjustment and Retraining Notification filing with the Pennsylvania Department of Labor & Industry.
"PMH recognizes the impact this action will have on patients as well as team members," Prospect said in a statement. "We’ve worked tirelessly with the Pennsylvania Attorney General and other parties to do everything possible to prevent this outcome. Unfortunately, we were unable to reach a viable alternative."
In delivering her support for the closure, Jernigan noted that there were no options left and that the parties "can't print money" to fix the problem.
“I lose sleep over this case and I’m sure other people lose sleep a whole lot more than I do," Jernigan said. "I worry about persons having a heart attack and they can’t get to a very close facility. I worry about people getting in a car wreck or getting shot, burned, a mama going into labor. I just hate the widespread consequences here."
Though Penn Medicine had made an offer of $5 million to support Crozer's operations and purchase assets at certain locations, the two sides couldn’t work out terms.
It marked the latest close call on nabbing a buyer for Crozer, which Prospect tried to sell to ChristianaCare in 2022, CHA Partners last year, and an unnamed consortium of nonprofits in February.
After Prospect filed for chapter 11 bankruptcy in January, Crozer was placed into a receivership with FTI Consulting in February, which ended April 18.
When Prospect purchased Crozer for approximately $300 million in 2016, the Los Angeles-based company was owned by private equity firm Leonard Green & Partners.
Prospect then cut services before closing two of Crozer's four hospitals, Delaware County Memorial Hospital and Springfield Hospital, in 2022.
The company made a string of financial decisions, include the sale-leaseback with landlord Medical Properties Trust, "which saddled Crozer with unmanageable lease obligations and even higher levels of debt," a recent report from the Senate Budget Committee found.
Eventually, the siphoning of millions from its hospitals led to Prospect being unable to keep the facilities open.
Lawmaker reaction
Crozer's closure has enraged state Rep. and legislators, who have pointed to the decaying nature of private equity ownership with hospitals.
"Prospect caused this crisis, and they must be held accountable for their reckless actions that have led to today’s announcement," Pennsylvania Governor Josh Shapiro said in a statement. "Their conduct and mismanagement must be fully reviewed in the bankruptcy legal process to hold them to account under the law, and we must ensure this never happens again by passing legislation to get private equity out of the health care business in Pennsylvania, as I proposed in my budget address earlier this year."
The Delaware County Legislative Delegation, made up of Pennsylvania Sen. and Rep., was also critical in its reaction.
"Private equity’s decimation of Crozer is an abomination – the corporate abuse that our hospitals went through should be criminally illegal, and the investors and executives who did this to us should be held accountable," the group said in a statement. "The American healthcare system – by far the most expensive in the world – is fundamentally broken, and Crozer’s saga sadly exemplifies this.
"Our elected officials and financial and corporate regulators in Washington, D.C. and every state capitol must reign in the chaos before there is nowhere left to go for help. As Crozer demonstrates, privatization and for-profit systems are the problem, not the solution. We need bold action for the public interest."
Erik Wexler, the health system's new leader, told employees that steps are being taken to weather financial turmoil.
As it continues its steep climb out of the red to pursue financial sustainability, Providence is taking action to cut costs in several areas.
The Renton, Washington-based hospital operator is implementing a freeze on nonclinical hires, with president and CEO Erik Wexler telling employees in a memo that the organization is working to overcome challenges impacting the bottom line.
Those issues include low reimbursement rates from payers, elevated labor and supply costs, and fallout from last year's CrowdStrike outage and January's Los Angeles wildfires, according to Wexler.
"Over the last three months, the economic headwinds have shifted rapidly, forming a perfect storm that threatens our financial sustainability and, therefore, our ability to carry out our mission," he wrote. "We are being called to respond to the times to ensure the ministry thrives under a new reality of significantly reduced reimbursement and higher costs."
Along with pausing hiring for nonclinical positions, Providence is also restricting nonessential travel, filing lawsuits against insurers over payment delays and claims denials, and seeking out partnerships such as the joint venture with Compassus.
The moves are in addition to steps Providence has already taken to lower expenses, including ending major league sports sponsorships and spinning off its investment arm, Providence Ventures, to include other partners, Wexler highlighted.
Since taking over as CEO in January, Wexler has targeted leadership reorganization as well. Since the end of last year, 46 leadership roles were eliminated, Wexler said, while an Office of Transformation was formed to oversee technology solutions shortly after his appointment.
The changes were meant to build on the progress Providence has made in its effort to reach profitability. The system nearly halved its losses in 2024, finishing the year with an operating loss of $644 million, compared to $1.17 billion in 2023.
However, Wexler warned that 2025 is bringing its own set of roadblocks, like cuts to Medicare and Medicaid that have reduced Providence's funding by $500 million, with another $1 billion expected to be lost through additional potential cuts.
"[We] were making significant progress getting our costs in line with our revenue, and we were on track to finally break even this year," Wexler wrote. "But just as we were nearing that goal, the external economic conditions in 2025 took a sudden turn."
Providence isn't the only major health system that has turned to layoffs and hiring freezes to bring down costs. Mass General Brigham, for example, announced in February that it would conduct the largest layoffs in its history to close an anticipated budget gap of $250 million over the next two years.
While it can be tempting to come in and make changes immediately, seeking input from staff can go a long way for new hospital leaders.
In this episode of HL Shorts, Cole Stockton, CEO of Highpoint Health – Riverview and Highpoint Health – Trousdale, reveals the personal approach he's bringing to the role to address workforce challenges.
Rural providers especially need to be proactive in addressing physician turnover, says this incoming hospital leader.
Though succession planning is often considered in relation to the C-suite, it's also a term providers should be emphasizing for replacing departing physicians.
Particularly for rural hospitals, the impact of losing physicians can be devastating, potentially leading to a shuttering of services and a loss of care. As more physicians leave their organization, retire, or exit the industry, providers must take the long view in building up a pipeline of candidates.
That's where Cole Stockton has placed much of his focus after taking over the reins of Highpoint Health – Riverview and Highpoint Health – Trousdale. Stockton, who was appointed CEO of the Tennessee-based hospitals in February, recognizes the challenges that are specific to rural providers and the importance of physician continuity in the communities they serve.
"When you look at rural communities and rural hospitals, what you see a lot of times is you have a provider that's been in that community and has been a staple for that area for long periods of time," Stockton told HealthLeaders. "Often, you'll see that they tend to get closer to retirement and you really have to start thinking about and planning ahead for what that succession plan looks like.
"A lot of those providers also wear many hats, so many are primary care providers, they're OB providers, they can even dabble in general surgery at times. That generation, they're multifaceted in their skillset, which is really, really impressive, but you have to start thinking about what that succession plan looks like and dive deep into the provider recruitment side."
When physician retention drops, it can lead to care deserts in rural areas. For example, research by healthcare advisory firm Chartis found that between 2011 and 2023, 293 rural hospitals stopped providing obstetrics, representing 24% of the country's rural OB units.
"It is a common thing for when providers do roll off, it is very easy for a service to fall by the wayside if you don't look at trying to recruit somebody else," Stockton said.
Pictured: Cole Stockton, CEO, Highpoint Health – Riverview and Highpoint Health – Trousdale.
Rural hospitals face an uphill climb and are often at a disadvantage in comparison to larger hospitals in urban areas, but CEOs like Stockton can still improve the sustainability of their organizations by strengthening workforce strategies.
It starts with being proactive, according to Stockton. By identifying if physicians will roll off in the next five or 10 years, providers can get ahead of the problem instead of having to play catch-up when the time comes for a physician to leave.
Even in cases where ending a service line is unavoidable, leaders can find ways to fill in the gaps.
"If we are going to look to draw down that service line, maybe it's a mid-level model where we have telemedicine capabilities with an actual MD provider," Stockton said. "There's different ways you can be creative, but it starts with being proactive with your planning and also tapping into the resources that you have within your organization like we have."
Stockton's hospitals have a luxury that many rural providers aren't afforded by being jointly owned by Lifepoint Health and Ascension Saint Thomas as part of their joint venture.
Through its connections, the Riverview and Trousdale hospitals can offer telemedicine and leverage technology, while also utilizing Ascension's providers for outreach to clinics, Stockton highlighted.
Making use of every resource is a must for rural CEOs, but even when hospitals can't rely on affiliations with larger health systems, there are other strategies they can employ to fortify recruitment and retention efforts.
One of those strategies for Stockton at his hospitals is to address workplace safety and culture. The Riverview and Trousdale locations use Lifepoint's Culture of Safety and Engagement (CoSE) survey, designed to help leaders understand how they can create a better working environment for staff.
"We have our CoSE survey, that Lifepoint provides to all our facilities, so staff can showcase and share a lot of their positives, but also some of the negatives and things that they want us to work on as a hospital administration team," Stockton said.
After all, ensuring a steady stream of providers isn't just about bringing enough physicians through the door, but also about keeping them satisfied enough to stay.
New analysis reveals that organizations are holding off on dealmaking amid an uncertain economic environment.
As the country attempts to adjust to economic and policy changes under the new administration, hospital M&A has nearly screeched to a halt.
The first quarter of the year featured just five deals, marking the fewest transaction in recent history and a major drop-off from the spiking levels of activity in 2024, according to a report by Kaufman Hall.
For comparison, 20 deals were announced during the first quarter of last year. In total, 2024 saw 72 transactions following steady year-over-year growth since dealmaking plummeted to 49 transactions during the height of the pandemic in 2021.
The third quarter of 2021 represented the previous low point for deals in recent history, when seven transactions were announced.
"The low number of M&A transactions involving hospitals and health systems mirrors global trends across industries," Anu Singh, managing director of Kaufman Hall, said in a statement. "Economic uncertainty around tariffs and healthcare policy has likely contributed to a relatively quiet quarter."
In addition to dealmaking in the first quarter being minimal in volume, it was also small in transaction size. The average size of the smaller party in the deals was $279.3 million, or around half of the average seller size of $559 million for 2024.
Among the five transactions, there were no mega-mergers, or deals in which the smaller party has annual revenues over $1 billion. The total transacted revenue of the transactions was just under $1.4 billion, less than half of the recent low of $3 billion from the first quarter of 2022.
Due to rising costs and other financial challenges stemming from the current economic landscape, organizations are moving away from mega-mergers and pursuing strategic partnerships that prioritize efficiency.
That has also caused more health systems to seek out joint ventures and innovative collaborations that come without the risks of consolidation. The report highlighted two such partnerships in the first quarter of this year: UNC Health and Duke Health creating a new children's health system in North Carolina, and Kootenai Health and MultiCare Health System announcing the development of a new medical campus.
What continues to drive a significant portion of hospital M&A deals is financial distress. Last year saw a record-breaking 30.6% of transactions driven by financial distress. Four of the five deals in the first quarter featured a financially distressed party, while three of the five involved a divestiture or portfolio realignment.
Kaufman Hall's National Hospital Flash Report for February found a 44.6% gap in operating margin between the 5th and 95th percentile hospitals. That divide is expected to generate more deals motivated by financial distress going forward.
Though analysts believe that organizations are still eager to make deals, whether they do will depend on if market factors eventually normalize.
"The uncertainty felt today is reminiscent of the uncertainty that surrounded healthcare organizations at the height of the Covid pandemic, when M&A activity also slumped," Kaufman Hall wrote. "The climb out of that slowdown showed that the appetite for M&A activity remains; revival of activity in 2025 will likely be dependent on a restoration of some certainty about the nation’s economic direction and the financial stability of the healthcare sector."
Combating deceptive marketing by Medicare Advantage plans can benefit patients and providers, says one hospital CEO.
In this episode of HL Shorts, Cottage Hospital president and CEO Holly McCormack explains the importance of hospitals educating patients on Medicare Advantage plans to counteract deceptive marketing.
A new report reveals that CEO departures through the first two months nearly kept pace with last year's start.
Market volatility and the financial climate may be impacting leadership changes across industries, but hospitals have yet to see significant CEO movement to start the year.
The first two months of 2025 featured 25 hospital CEO exits, just shy of the 26 over the same period in 2024, according to a report by executive coaching firm Challenger, Gray & Christmas.
Hospitals reported 15 departures in February, which matched February 2024's mark. January had 10 exits, up from the three reported in December and a tick below the 11 from January 2024.
The healthcare/products industry experienced 26 CEO changes in February, up 44.4% from both January and February 2024's figure of 18.
Across all sectors, February's 247 CEO exits represented the second-highest total for any month since the firm began tracking the trend in 2002. The current monthly record is the 248 departures that occurred in February 2024.
"Companies appear to be reacting to the barrage of indicators suggesting the potential for difficult times ahead, including falling consumer confidence, the impact of tariffs and rising prices," Andrew Challenger, senior vice president and labor expert for Challenger, Gray & Christmas, said in a statement.
Notable recent CEO changes
Two noteworthy provider organizations to make CEO moves in recent weeks are AdventHealth and Cano Health.
At AdventHealth, the board of directors appointed David Banks as the new president and CEO, effective April 3. He replaces Terry Shaw, who announced his retirement in December to end a 40-year tenure with the health system.
Banks most recently served as group CEO for the Primary Health Division and the Multi-State Division of AdventHealth, while also serving as the as its chief strategy officer for the past eight years.
Meanwhile, value-based primary care provider Cano Health announced the appointment of Eric Jenkins as CEO, effective April 2.
Jenkins follows Mark Kent, who guided Cano through Chapter 11 bankruptcy and led the reorganization as a private company after being appointed CEO in August 2023. Kent stepped down from the position in March to focus on his next business venture.
Before joining Cano, Jenkins held roles with Aetna, Humana, ArchWell Health, and CenterWell Senior Primary Care.