Hospitals posted stronger margins in June, but rising bad debt and non-labor expenses continue to challenge bottom lines.

Ambient listening saves nurses time and allows them to practice at the top of their license, says this CNE.

Providers and health plans have taken a page out of their COVID playbooks, revamping tested strategies to care for patients scared to leave the house.

Advocate Health's Andy Crowder says it won't be long before large health systems and hospitals develop their own products, and create a hub-and-spoke platform to help smaller and rural providers.

Healthcare organizations can teach clinicians and nurses compassionate communication skills, including deep listening, clarity, and understanding patients' perspectives.