That is, let them take over the parts of the recruiting process that just aren't working. In a labor shortage, artificial intelligence may be a useful tool for businesses that need to fill open positions, fast, in part by opening the recruiting net wider. Admittedly, A.I. technology has known pitfalls. In 2018, for instance, Amazon made headlines when its A.I.-powered hiring algorithm was revealed to prioritize male candidates. But as the technology has evolved, new companies have found ways that A.I. can actually improve diversity and inclusion in hiring, all the while getting candidates in the door faster than manual methods.
