PSQH Quick Poll: Taking the Pulse of Healthcare Risk Management

A recent PSQH Poll found that among healthcare organizations' biggest concerns, almost half said their top risk is workforce retention.

This article was originally published June 21, 2021 on PSQH by Jay Kumar.

As part of Healthcare Risk Management Week, PSQH reached out to our readers with a few questions about how healthcare organizations are dealing with managing risks.

The Quick Poll had a total of 81 respondents.

Biggest risks facing healthcare organizations

Asked which are the top risks facing their organizations, 47% of respondents said their biggest concern was workforce retention. Other top concerns were COVID-19, regulatory compliance, cybersecurity and ransomware, caregiver burnout, and medical errors.

Frequency of risk assessments

Asked how often their organization conducts a risk assessment, 59% of respondents said annually. Another 19% said they conducted assessments only when needed, while 8.8% said they conduct assessments only when needed. Nine percent said they conduct risk assessments twice a year, and others wrote in quarterly, when requested by a client, and every three years.

Risk management technology

When asked what types of technology they use to monitor risks, nearly 48% of respondents said they use data analytics. Another 30% use risk management software, and only a single respondent each said they used AI or robotic process automation, although a few wrote in that they use a combination of AI and software.

Concern over organizational risk management

When asked about the level of concern regarding their organization’s ability to assess and manage risks, 58% of respondents said they were somewhat concerned. Another 33% indicated they were very concerned, while 10% were not concerned.