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Rev Cycle Tech Roundup: 'Digital Employees' and Enhanced Billing

Analysis  |  By Alexandra Wilson Pecci  
   October 19, 2020

An AI application for homing in on a revenue cycle's vulnerabilities leads our latest roundup revenue cycle tech developments.

Wading through the latest tech announcements and product pitches could easily become a part time job for revenue cycle leaders, and this month is no different, with another new bunch of tech tools and developments for the revenue cycle that have recently launched.

Here are a few of them:

  • A new AI-based application aims to build a "digital employee" that can recognize revenue cycle vulnerabilities and errors. The tool, Trusted Revenue Innovation for Smart Healthcare (TRISH) is part of a joint venture between the Healthcare Advisory Group of Windham Brannon and the data science firm Deep Indigo.

    TRISH will analyze revenue cycle areas like eligibility, authorizations, pre-certification, and claims status for revenue leakage and human error and correct issues by automating the parts of the workflow where that's possible.
  • Patient billing tool Cedar Pay is available in the Epic App Orchard. By being embedded within MyChart patients can access it using single sign-on. It also includes in-app messaging and optimized outbound communications via text, email, and paper statements.

    For revenue cycle staff, tools include payment processing and analytics features that are integrated into Epic. In other Cedar news, the company says it's now working with South Carolina-based AnMed Health and Texas-based Shannon Health.
  • The companies Prelude and Nvoicepay have teamed for streamlined payment services for the insurance and healthcare industries. Prelude Software provides enterprise-wide disbursement solutions for insurance companies and hospitals, while Nvoicepay optimizes electronic invoice payments.

Alexandra Wilson Pecci is an editor for HealthLeaders.

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